酒店回复: Dear Mr. Sallyhuang,Thank you for choosing Fairfield by Marriott Agra for your recent stay and for taking the time to share your wonderful review online. It is truly rewarding to know that we could exceed your expectations during your stay at Fairfield by Marriott Agra.We are especially delighted by your kind words about the convenience our central location provides. Your appreciation is a testament to our team’s dedication to providing a warm and memorable stay for every guest.At Fairfield by Marriott, we strive to deliver uncomplicated comfort and genuine hospitality, ensuring that every moment with us is extraordinary. Your feedback inspires us to continue excelling in what we do best.We look forward to welcoming you back in the near future. Please feel free to contact us directly for any assistance with your next visit—we would be delighted to make your stay even more special!Warm regards,Amit Kumar Mehta(Hotel Manager)Fairfield by Marriott, Agra
酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us.We are truly sorry to learn about your experience and the frustration you felt regarding room availability, pricing, and the cancellation request at the front desk. Please accept our sincere apologies for the inconvenience caused. We understand how disappointing this must have been and regret that your interaction did not meet the service standards expected from our team.Please allow us to clarify that room rates and availability are managed through dynamic pricing systems and third-party platforms, based on demand and inventory at a given time. That said, we regret that this was not communicated to you clearly and professionally, which led to a negative impression.Your comments have been shared with the concerned team for review, as guest trust and transparency are extremely important to us. We value your feedback and hope you will consider giving us another opportunity to serve you better in the future.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott Agra
5.0分
尊贵，泰姬陵景观，双床，客房，2张单人床
朋友出游
原文
翻译由AI提供
房间干净整洁，我很喜欢。不过餐厅的价格有点令人费解，服务员也说不清楚。
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酒店回复: 尊敬的宾客：
感谢您与我们分享您的反馈。我们很高兴得知您觉得房间干净舒适。同时，对于您在餐厅定价方面遇到的不便，我们深感抱歉。请放心，我们已将您的意见与相关团队沟通，以改进沟通并提高服务效率。
我们非常重视您的反馈，因为它有助于我们提升宾客体验。我们期待您再次入住阿格拉万豪费尔菲尔德酒店，并确保您下次入住时拥有完美难忘的入住体验。
此致，
Amit Kumar Mehta
酒店经理
酒店回复: Dear Guest,Thank you for sharing your feedback. We’re delighted to hear that you appreciated the hotel’s convenient location, with nearby supermarkets, shopping malls, and entertainment facilities. Your positive remarks about our safety measures and strict security checks are greatly appreciated.We regret to learn that the soundproofing did not meet your expectations and will address this concern to enhance our guests’ comfort. If you would like to share more details or require further assistance, please feel free to contact our Front Office Manager, Mr. Shashank, at 9258159512. We hope to welcome you back for an even better experience in the future.Warm Regards,Divya Atwani(Marketing Coordinator)Fairfield by Marriott, Agra
房间很新很漂亮，位置就在商场旁边，旁边有超级市场可以购买零食，很方便。早餐种类很多，西式和当地早餐都有，超出预期。
这个酒店非常非常坑，故意涨价到1746元，还把空房间数量故意放出来很少，给消费者造成无房可订的错觉，我到店要求取消，前台死活不同意，说了一些冠冕堂皇的理由，真是太垃圾了，大家预定的时候注意‼️ 这种无房的套路，多多刷刷肯定有房的，阿格拉这种地方基本没什么人去的。
房间干净整洁，我很喜欢。不过餐厅的价格有点令人费解，服务员也说不清楚。
酒店本身一尘不染，房间很大，看起来也很棒。地理位置不太好，正对着一个破败的垃圾堆，景观很差。健身房不错，员工也很友好，但是我点的餐等了很久才送到，而且送到后，我花了很长时间才付上钱，因为刷卡机没有信号。
服务水平非常出色，所有员工都训练有素，早餐也很棒。厨师长还特地过来询问我们是否需要点其他东西。此外，酒店地理位置也很有优势，距离泰姬陵大约6公里，旁边就是一个购物中心。卫生条件也非常好。我强烈推荐这家酒店。
我们选择了这家酒店，因为它远离老城区的喧嚣，非常安静。酒店步行范围内有一些不错的餐厅，虽然数量不多，但不是路边摊。当然，如果你喜欢挑战，酒店周围也有很多当地小吃摊。房间的清洁度、宽敞度和设施都达到了很高的水准。早餐种类丰富，选择多到让人眼花缭乱，而且非常美味。前台工作人员非常友善，甚至帮我们叫了嘟嘟车司机，服务态度非常好。
很棒的住宿地点。
这家酒店在各个方面都很棒，无可挑剔。
无论是服务还是房间的清洁度，一切都令我满意。价格也很实惠，下次来我一定还会选择这里。附近还有大型超市，非常方便，没有任何不便之处。
酒店的地理位置十分优越，周围就有很多的超市商场和游乐设施，最重要的是安全工作做的不错，安检很严格，隔音不好。