Our first trip to the area and used customer ratings to select lodging. The ratings were not incorrect. Staff is incredibly helpful. Room was very nice and spacious. Super clean. View was terrible. Unless you like AC units and roofing. But who cares when your are just there to sleep. Breakfast ended at 9 and we got there right at 8:55 so things were picked up and we didn’t have much left to chose from. That was a bummer. Definitely good value and would recommend. Staff is super friendly and attentive.
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酒店回复: Thank you for taking the time to share your feedback on your recent guest experience. We are so grateful for your kind words and we do hope you can return in the future.
5.0分
其他
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Excellent hotel. Very clean and safe. The front desk staff person was welcoming. He made us feel right at home. The pool and grounds extremely clean and well maintained. Quiet and safe for a morning walk. The room had a mini kitchen and the price was excellent. Highly recommend if you want to feel safe and right at home. Housekeeping were sweet and you can tell they hard working people. The breakfast was a good spread for a hotel.
5.0分
家庭亲子
A great place to stay. Our room was very clean and the bed was very comfortable. We were just passing through town, but wished we could have stayed longer.
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酒店回复: Wow this review just brightened my day. Thank you so much for choosing our Award Winning TownePlace Suites Georgetown for your stay. I will be sure to share this with our dedicated team. We hope to see you again soon!
4.0分
家庭亲子
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Nice, newer property and recommended option for the Georgetown KY area…
Grandkids enjoyed the pool, and it is approx 28 miles from the Ark Encounter with easy access to hwy 75
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酒店回复: Thank you for this review. We are so happy your Grandkids enjoyed the pool. I will be sure to share your feedback with our dedicated team.
5.0分
其他
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Staff was courteous and professional. No issues during peaceful stay. Head of Housekeeping, Micheal was delightful. Helpful. And made stay a pleasant experience.
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酒店回复: This review put a smile on my face. Thank you so much for the words of kindness. I will be sure to share your valuable feedback with the Team and especially Michael! We hope to see you again soon!
5.0分
其他
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I searched EVERY hotel in the Georgetown/Frankfort area and this is the ONLY hotel that met me needs. A full kitchen, full size frig, and separate bedroom is critical to my travels. TownePlace Suites Georgetown met all of my needs. Nothing else even came close. The staff are amazing and helpful. The maint staff respond immediately. The kitchen staff are friendly and responsive to any customer needs (refill coffee immediately). Highly recommend. I've stayed over a month and plan to stay longer.
4.0分
其他
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Easy access to highway and restaurants. The walls were paper thin and doors closed super loud. Water pressure for the shower was not very good. Overall, I'd stay again if I got another excellent price.
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酒店回复: Thank you for your feedback! We hope to see you again in the future!
3.0分
其他
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Overall stay was ok but I expected better. Pros-room seemed clean and newer hotel, also spacious.
Cons-dirty tub and uncomfortable pillows. Didn’t get proper rest and woke up with headache and neck pain. Stayed for one night with family
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酒店回复: Thank you for taking time to give us this valuable feedback. We are sorry to hear that you did not have a great night sleep. We hope to see you again in the near future!
5.0分
其他
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Hotel is fairly new. There was only one person working the night we stayed and he was doing the front desk, and keeping towels stocked in the pool area! Also he checked room for cleanliness before giving us our room keys. I wish I could remember his name. He was great!!
4.0分
家庭亲子
Property was nice and relatively new room style. Staff were friendly. Very convenient to restaurants, shopping and Ky Horse Park area.
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酒店回复: Thank you so much for taking the time to share your feedback. We do hope you had a great guest experience while staying with us. we would love to have you back in the future.
Our first trip to the area and used customer ratings to select lodging. The ratings were not incorrect. Staff is incredibly helpful. Room was very nice and spacious. Super clean. View was terrible. Unless you like AC units and roofing. But who cares when your are just there to sleep. Breakfast ended at 9 and we got there right at 8:55 so things were picked up and we didn’t have much left to chose from. That was a bummer. Definitely good value and would recommend. Staff is super friendly and attentive.
Excellent hotel. Very clean and safe. The front desk staff person was welcoming. He made us feel right at home. The pool and grounds extremely clean and well maintained. Quiet and safe for a morning walk. The room had a mini kitchen and the price was excellent. Highly recommend if you want to feel safe and right at home. Housekeeping were sweet and you can tell they hard working people. The breakfast was a good spread for a hotel.
A great place to stay. Our room was very clean and the bed was very comfortable. We were just passing through town, but wished we could have stayed longer.
Nice, newer property and recommended option for the Georgetown KY area…
Grandkids enjoyed the pool, and it is approx 28 miles from the Ark Encounter with easy access to hwy 75
Staff was courteous and professional. No issues during peaceful stay. Head of Housekeeping, Micheal was delightful. Helpful. And made stay a pleasant experience.
I searched EVERY hotel in the Georgetown/Frankfort area and this is the ONLY hotel that met me needs. A full kitchen, full size frig, and separate bedroom is critical to my travels. TownePlace Suites Georgetown met all of my needs. Nothing else even came close. The staff are amazing and helpful. The maint staff respond immediately. The kitchen staff are friendly and responsive to any customer needs (refill coffee immediately). Highly recommend. I've stayed over a month and plan to stay longer.
Easy access to highway and restaurants. The walls were paper thin and doors closed super loud. Water pressure for the shower was not very good. Overall, I'd stay again if I got another excellent price.
Overall stay was ok but I expected better. Pros-room seemed clean and newer hotel, also spacious.
Cons-dirty tub and uncomfortable pillows. Didn’t get proper rest and woke up with headache and neck pain. Stayed for one night with family
Hotel is fairly new. There was only one person working the night we stayed and he was doing the front desk, and keeping towels stocked in the pool area! Also he checked room for cleanliness before giving us our room keys. I wish I could remember his name. He was great!!
Property was nice and relatively new room style. Staff were friendly. Very convenient to restaurants, shopping and Ky Horse Park area.