We arrived at a place that made promises, but in practice it is suitable for a short impression and not for tourist accommodation. Certainly not worthy of the high price we paid for it. Let's start with the distance and the inability to freely leave the place, you are isolated. There is no cover on the glass windows and they rise with first light. The difficult problem is with the food, everything is prepared in trays with instructions for heating and at a cost of over $3000. You are actually your own chef with cold, tasteless food and with a staff that does not know how to guide you on how to operate the devices at home. We asked for a certain diet and twice they made a mistake and gave us foods that we do not eat . They say that there is a reception that works 24/7, in fact at 19:00 they no longer answer, the WIFI system crashes and then there is also no way to call to watch TV and more. The staff who are two women do not inform that it is possible to go out by calling a ride and they come to pick up. In the shower there is a small mirror that was purchased at the last minute and you cannot shave or apply makeup. The scenery in New Zealand is stunning and free, for the price we paid we got nothing and ran away and didn't stay the last night. Those who are interested in total solitude, or want to see interesting architectural buildings, can visit here, but not for more than a day, and should stock up on food.
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酒店回复: Dear Avivit , Thank you for your review and bringing these issues to our attention. We are extremely disappointed that you experienced such a frustrating time and that your stay did not match your expectations. We apologise that you didn't receive the level of service we always aspire to offer our guests. Annandale takes pride in high standards and our strong commitment to service. Please know that your feedback is taken very seriously, we take complete ownership and have addressed and resolved each issue promptly and accurately. While we cannot change how you feel, we are committed to the ongoing strengthening and improvement of our service. Caroline Hutchison Guest Services Manager
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It's hard to find words to describe the amazing experience that we had at this magical place. We were there the last 2 days of our 22 day trip and it was the perfect way to relax and absorb our holiday before leaving. We spent two days there enjoying the gardens, tennis court, infinity pool, staying in The Stable. Meals are expertly prepared with a love of food, and waiting for you in your fridge. Instructions tell you oven temp, and how to apply garnishes and sauces. It was beyond beautiful. It's about 25 minutes to Akaroa. It's a working sheep farm, so there is a tour available. This is a 5 star experience. We would highly, highly recommend Annandale
完全超乎想象的地方！大美，这才是想象中的新西兰。大爱。
在海景酒店度过了一段绝对美妙的时光，两天的美景都令人叹为观止。感觉就像睡在沙滩上，却拥有无比舒适的体验。我们强烈推荐，这是一生难得的机会！希望有一天能再来！
安南代尔宁静的环境为真正放松和恢复活力的度假提供了完美的背景。客户服务经理 Caroline 竭尽全力确保我们的住宿完美无缺。其他工作人员也同样热情好客，为这家养羊和养牛场增添了更多体验。住宿条件简直太棒了。我们住在 Homestead 和 Shepherd’s Cottage。每间都提供了独特的体验，我非常喜欢这种对比。Homestead 宽敞、装饰典雅，可欣赏周围花园和鸽子湾的壮丽景色。小屋经过精心装饰，营造出温馨舒适的氛围，乡村风情增添了整体魅力。两次体验都经过精心考虑。食物是住宿的另一个亮点。每顿饭都是烹饪的享受，各种菜肴既美味又精美。厨师显然对自己的工作感到非常自豪，每一口都体现了这一点。总的来说，我的住宿是一次难忘的经历。如果您正在寻找一个员工、住宿、食物和风景都很棒的地方，那么这里就是您的最佳选择。
我们在安南代尔度过了美好的三天三夜，我可以诚实地说，这是我有过的最好的旅行体验。卡罗琳非常可爱，照顾了我们的每一个需要。住宿豪华舒适。我们喜欢壁炉和水疗池。前两晚我们住在别墅，第三晚住在牧羊人小屋。这两个地方都有自己的特色，令人惊叹。厨师瑞恩的美食创意和味道都非同凡响。我们感觉受到了彻底的宠爱，迫不及待地想再来！
多么美妙的体验！这家酒店简直令人惊叹，隐藏在最令人叹为观止的位置。安南代尔员工的热情好客无可挑剔。我迫不及待地想有一天能再次回到这个令人难以置信的地方！
我最近在安南代尔的海景别墅度过了一段难忘的时光，现在我仍心醉神迷！这个地方就像是隐藏在新西兰美丽海岸地区的一片天堂。首先我要说的是，安南代尔的人们在款待方面绝对是一流的。他们张开双臂欢迎我，从我到达的那一刻起，就让我感觉自己像贵宾一样。他们真诚的关怀和对细节的关注让我惊叹不已，我再也找不到比这更好的服务了。现在，让我们谈谈别墅本身。天哪，它真是令人惊叹不已！建筑与周围的自然环境完美融合，景色就像明信片上的风景一样。我躺在舒适的床上，凝视着无边无际的海洋，真是欲罢不能。
太棒了！强烈推荐！新西兰绝对是一颗宝石。海景房的景色无与伦比！希望有一天能回来，毫无疑问地享受我一生中最好的经历。与卡罗琳相处很愉快！
We arrived at a place that made promises, but in practice it is suitable for a short impression and not for tourist accommodation. Certainly not worthy of the high price we paid for it. Let's start with the distance and the inability to freely leave the place, you are isolated. There is no cover on the glass windows and they rise with first light. The difficult problem is with the food, everything is prepared in trays with instructions for heating and at a cost of over $3000. You are actually your own chef with cold, tasteless food and with a staff that does not know how to guide you on how to operate the devices at home. We asked for a certain diet and twice they made a mistake and gave us foods that we do not eat . They say that there is a reception that works 24/7, in fact at 19:00 they no longer answer, the WIFI system crashes and then there is also no way to call to watch TV and more. The staff who are two women do not inform that it is possible to go out by calling a ride and they come to pick up. In the shower there is a small mirror that was purchased at the last minute and you cannot shave or apply makeup. The scenery in New Zealand is stunning and free, for the price we paid we got nothing and ran away and didn't stay the last night. Those who are interested in total solitude, or want to see interesting architectural buildings, can visit here, but not for more than a day, and should stock up on food.
It's hard to find words to describe the amazing experience that we had at this magical place. We were there the last 2 days of our 22 day trip and it was the perfect way to relax and absorb our holiday before leaving. We spent two days there enjoying the gardens, tennis court, infinity pool, staying in The Stable. Meals are expertly prepared with a love of food, and waiting for you in your fridge. Instructions tell you oven temp, and how to apply garnishes and sauces. It was beyond beautiful. It's about 25 minutes to Akaroa. It's a working sheep farm, so there is a tour available. This is a 5 star experience. We would highly, highly recommend Annandale