One of the worst place I have ever stayed. Smells terrible. And I had an incident. The bathroom door got locked and I called the front desk guy to get the key to open the door. Instead he brought a screwdrivers and broke the key to the bathroom and that’s fine but later when I accidentally close the bathroom, it locked the bathroom again and there is no way to open the bathroom door because the Friend desk guy broke the lock alreadyand I went back again downstairs to ask if they have any screwdrivers to open the bathroom but the radio there gave me a pair of scissors to open the door. What if I got struck inside the bathroom without the phon. Terrible and unsafe place. Never recommend anyone to use this.
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酒店回复: Hi Boyni,We're very sorry to hear about your experience. This is not the standard we strive to uphold, and we sincerely apologize for the inconvenience. Your feedback has been shared with our team so we can address these issues immediately. Thank you for bringing it to our attention. Jeremy Ward #Team6
5.0分
商务出差
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Good place for allergy sufferers, clean!
Very friendly and helpful front desk staff. Elevator is a bit slow as one is out of service but the stairs are well-lit and easily accessible. Lots of vending options and laundry facility. Near major shopping center. Room is very clean. Full size fridge. Feels very safe. I have allergies and often react to hotel rooms but have not had to take any antihistamines! Extended my stay.
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酒店回复: Hi Margaret,Your satisfaction is our top priority, and we’re overjoyed to know we delivered on every level. Thank you for your kind words. We hope to welcome you back very soon! Jeremy Ward #Team6
2.0分
其他
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Dirty tub and the phone dudnt work. Had to change rooms. No pots, pans or cutlery with a full kitchenette.
Actual service and attention to complaints??
PERFECT SERVICE!!! The company is not keeping up with needs of guests however the team responds well. IMPRESSED
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酒店回复: Dear Valued Guest,Thank you so much for choosing Motel 6 and Studio 6 Springfield. We truly appreciate your wonderful review and the time you took to share your experience with us.Your kind words mean a lot to our team. We’re delighted to know that you enjoyed your stay, and we look forward to welcoming you back soon.Thank you again for your loyalty — we will continue to do our best to serve you even better during your future visits with us.Warm regards,The Management TeamMotel 6 & Studio 6 Springfield, VA
5.0分
商务出差
Good stay will referral friends
These people are just great all the way around especially the lady she printed paper for me and was very friendly
5.0分
情侣出游
I appreciate the staff. They were always accommodating, pleasant and very helpful. Thank you guys for everything!!
1.0分
家庭亲子
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Outside of the hotel looks ok, inside needs work, carpet in the halls needs replaced. I reserved nonsmoking and got nonsmoking but smoking rooms are across the hall so everything smells like cigarettes, kinda defeats the purpose of nonsmoking. Bed was ok, woke up in the early morning hours to water all over the floor from the AC I guess leaking. AC was terrible anyway, barely kept it cool in there. Needless to say, we checked out a few hours early and left!
3.0分
其他
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Not so pleasant day
First of all the occupants put their trash outside the door and the trash stayed out there for more than 4 to 6 hours each day second of all they asked you to put a $50 hold on your credit card and they say it will come back to you when you leave at 11 AM I never got my $50 back third. I called three times and got three different people and was trying to tell them I left something in my room when I was gonna come back and get it. I ended up going back up there and they couldn’t find what I left in the in the shower
2.0分
其他
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Terrible place. The rooms were ok. Found hair on shower wall. Unknown brown spot on wall in the bathroom. Though they have a kitchenette and claim to have cookware and dishware they do not. WIFI only worked in the hall. On the first day someone was burning something and hallway was full of thick smoke, no alarm went off. A day later repair men were repairing the broken fire alarms. At night there was a lot of arguing and yelling outside. Definitely did not feel safe.
1.0分
其他
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STAY AWAY!!!
The entire place smelled of cigarette smoke, very dirty, housekeeping never came once despite multiple requests. Trash in the hallways, one elevator working which was so so so slow. Front desk was nice-ish, but wouldnt give new sheets at 8 PM because "its not allowed." Towels apparently not included, ceiling looked like it was about to cave in. OH and despite having a kitchenette we were not given pots or pans.
Gross and unkempt. You're better off sleeping in your car, its probably cleaner
4.0分
商务出差
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Decent value for area!
The property was OK but seemed to be well used. The staff were very pleasant and helpful, the property parking while ample, this place was packed pretty much the entire week. Location was close to a lot of the downtown area but getting in and out from I-95 was challenging at times due to traffic. I have lived and worked in that area and a lot of great things in the local area but again the sheer number of people may make some shy away from this location. Room was small but functional. Even though it was a studio with a kitchenette, full refrigerator etc, for two people to spend any real time in the room is quite tight. That being said, the cost/value was very decent for the area. Bring dishes though.
One of the worst place I have ever stayed. Smells terrible. And I had an incident. The bathroom door got locked and I called the front desk guy to get the key to open the door. Instead he brought a screwdrivers and broke the key to the bathroom and that’s fine but later when I accidentally close the bathroom, it locked the bathroom again and there is no way to open the bathroom door because the Friend desk guy broke the lock alreadyand I went back again downstairs to ask if they have any screwdrivers to open the bathroom but the radio there gave me a pair of scissors to open the door. What if I got struck inside the bathroom without the phon. Terrible and unsafe place. Never recommend anyone to use this.
Good place for allergy sufferers, clean!
Very friendly and helpful front desk staff. Elevator is a bit slow as one is out of service but the stairs are well-lit and easily accessible. Lots of vending options and laundry facility. Near major shopping center. Room is very clean. Full size fridge. Feels very safe. I have allergies and often react to hotel rooms but have not had to take any antihistamines! Extended my stay.
Dirty tub and the phone dudnt work. Had to change rooms. No pots, pans or cutlery with a full kitchenette.
Actual service and attention to complaints??
PERFECT SERVICE!!! The company is not keeping up with needs of guests however the team responds well. IMPRESSED
Good stay will referral friends
These people are just great all the way around especially the lady she printed paper for me and was very friendly
I appreciate the staff. They were always accommodating, pleasant and very helpful. Thank you guys for everything!!
Outside of the hotel looks ok, inside needs work, carpet in the halls needs replaced. I reserved nonsmoking and got nonsmoking but smoking rooms are across the hall so everything smells like cigarettes, kinda defeats the purpose of nonsmoking. Bed was ok, woke up in the early morning hours to water all over the floor from the AC I guess leaking. AC was terrible anyway, barely kept it cool in there. Needless to say, we checked out a few hours early and left!
Not so pleasant day
First of all the occupants put their trash outside the door and the trash stayed out there for more than 4 to 6 hours each day second of all they asked you to put a $50 hold on your credit card and they say it will come back to you when you leave at 11 AM I never got my $50 back third. I called three times and got three different people and was trying to tell them I left something in my room when I was gonna come back and get it. I ended up going back up there and they couldn’t find what I left in the in the shower
Terrible place. The rooms were ok. Found hair on shower wall. Unknown brown spot on wall in the bathroom. Though they have a kitchenette and claim to have cookware and dishware they do not. WIFI only worked in the hall. On the first day someone was burning something and hallway was full of thick smoke, no alarm went off. A day later repair men were repairing the broken fire alarms. At night there was a lot of arguing and yelling outside. Definitely did not feel safe.
STAY AWAY!!!
The entire place smelled of cigarette smoke, very dirty, housekeeping never came once despite multiple requests. Trash in the hallways, one elevator working which was so so so slow. Front desk was nice-ish, but wouldnt give new sheets at 8 PM because "its not allowed." Towels apparently not included, ceiling looked like it was about to cave in. OH and despite having a kitchenette we were not given pots or pans.
Gross and unkempt. You're better off sleeping in your car, its probably cleaner
Decent value for area!
The property was OK but seemed to be well used. The staff were very pleasant and helpful, the property parking while ample, this place was packed pretty much the entire week. Location was close to a lot of the downtown area but getting in and out from I-95 was challenging at times due to traffic. I have lived and worked in that area and a lot of great things in the local area but again the sheer number of people may make some shy away from this location. Room was small but functional. Even though it was a studio with a kitchenette, full refrigerator etc, for two people to spend any real time in the room is quite tight. That being said, the cost/value was very decent for the area. Bring dishes though.