If the third class have a venue than this so called Hotel is the perfect place, that third class person didn't allow us to enter his place before checkin time, they even don't allow us to sit in their reception, I am with my medically unfit father and request that so called person to sit for few minutes but he didn't allow us. They even know the background of the customer they treat us like horrible way. I will definitely sue this third class so called hotel very soon. Also attached concerned person details
我从德里调动到金奈，这是我第一次去金奈，公司已经预订了酒店，但入住时间是下午 1 点，我们的航班在早上 5 点到达金奈。我们有 6-7 个小时没地方住，而且我和妈妈在一起。因此，我们决定通过 OYO 预订一家 1000 卢比的酒店，到达酒店后，预订人员要求我们再支付 340 卢比才能提前入住，我付给了他，然后通过 OYO 应用程序收取了 284 卢比，即预订金额的 25%，剩下的 852 卢比我要付给酒店。接待员拒绝接受我向 OYO 支付的金额（284 卢比），并要求我再次向他支付 1000 卢比的全额，我拒绝支付，因为我已经向 OYO 支付了 284 卢比，然后，我要求他将提前入住的金额退还给我们，因为他在不断提高金额。我还让他当着他们的面和 OYO 客服人员交谈，他说：“好的！我愿意接受 852 卢比”，然后，在挂断电话后，他再次要求我们支付 1000 卢比，并说我不接受 852 卢比。他还拒绝支付我们的提前入住费用，经过一番争执，他退还了我们的钱。在钦奈的第一天经历太糟糕了，千万不要去这家酒店。
If the third class have a venue than this so called Hotel is the perfect place, that third class person didn't allow us to enter his place before checkin time, they even don't allow us to sit in their reception, I am with my medically unfit father and request that so called person to sit for few minutes but he didn't allow us. They even know the background of the customer they treat us like horrible way. I will definitely sue this third class so called hotel very soon. Also attached concerned person details