酒店回复: 亲爱的Amanda，感谢您分享您的反馈。得知您的入住体验不佳，以及长途旅行后给您带来的失望，我们深感抱歉。您所描述的情况与我们力求保持的服务标准不符。我们对酒店的状况深表歉意，并理解这给您带来的困扰。您的意见已转达给我们的团队，我们将立即进行审核并采取纠正措施。感谢您让我们注意到这个问题，并希望您能给我们一次机会，让我们在未来做得更好。此致，Rosy团队，OYO Hotel I-20 Decatur, East Atlanta
1.0分
其他
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我没能到达那里，交通和房产方面出了点问题。
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酒店回复: 亲爱的布兰登，得知您因故未能入住位于亚特兰大东部迪凯特市的 OYO Hotel I-20 酒店，我们深感抱歉。对于给您带来的不便，我们深表歉意，并希望下次预订时能为您提供帮助。此致，敬礼！伊娃 OYO Hotel I-20 Decatur, East Atlanta
1.0分
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总体来说，斯塔福德人很友好，也很方便。电视机很小。没有空调或暖气。
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酒店回复: 亲爱的保罗，感谢您分享您的反馈。我们非常感谢您对我们员工和酒店便利位置的积极评价。对于您房间电视尺寸以及缺少空调或暖气的问题，我们深表歉意。我们非常重视您的反馈，并将努力改进这些问题，以期在未来的服务中得到提升。我们期待您的再次光临。此致，丽莎 OYO Hotel I-20 Decatur, East Atlanta
Staff was helpful and not rude (VERY important to me when traveling). Refrigerator, microwave and Wi-Fi all work. Shower water was hot (you'll need it). That said, everything else was terrible. I have traveled to Atlanta many times, so I'm not delusional when it comes to how rough parts of it can be. This was still by far the worst hotel experience I've ever had in the area. The room itself looked like it had hosted battle royals at one point; chipped and splintered door frames and walls. Most of the other guests obviously live there (or 'work' there, if you catch my drift); noise and shady activity all day and all night (where do I begin!!). I would never take my children here; I barely felt safe as a grown man. This is probably the last time I will ever use an OYO hotel.
1.0分
其他
There was a large group of disruptive people with pitbull in the parking lot. Front desk unresponsive.
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酒店回复: Hi, Omahr! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Lisa
1.0分
家庭亲子
Pictures of the place where totally different from the way the room looked to many ***** in and around the motel
1.0分
其他
they didn’t supply toilet paper, the area was noisy and not clean. but did the job for just a last minute over night stay
2.0分
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Room was dirty,towels were dirty,toilet not fully secured down. Area was bad in general. 6 police cars showed up at one time while I stayed there.
5.0分
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The rooms was okay, love the AC and TV
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酒店回复: Dear Ravi,Thank you for your review! We’re glad to hear you enjoyed the AC and TV in your room. We appreciate your feedback and hope to welcome you back to OYO Hotel I-20 Decatur, East Atlanta, for another great stay!Best regards,OYO Hotel I-20 Decatur Team
恶心的地方
我都没待下去。这地方太恶心了。我太失望了。开了五个小时的车，本来只想找个地方休息，结果走进来一个又臭又脏、装修得乱七八糟的地方，真是太让人沮丧了。他们应该感到羞耻。
我没能到达那里，交通和房产方面出了点问题。
总体来说，斯塔福德人很友好，也很方便。电视机很小。没有空调或暖气。
糟糕的汽车旅馆。
Find Somewhere Else
Staff was helpful and not rude (VERY important to me when traveling). Refrigerator, microwave and Wi-Fi all work. Shower water was hot (you'll need it). That said, everything else was terrible. I have traveled to Atlanta many times, so I'm not delusional when it comes to how rough parts of it can be. This was still by far the worst hotel experience I've ever had in the area. The room itself looked like it had hosted battle royals at one point; chipped and splintered door frames and walls. Most of the other guests obviously live there (or 'work' there, if you catch my drift); noise and shady activity all day and all night (where do I begin!!). I would never take my children here; I barely felt safe as a grown man. This is probably the last time I will ever use an OYO hotel.
There was a large group of disruptive people with pitbull in the parking lot. Front desk unresponsive.
Pictures of the place where totally different from the way the room looked to many ***** in and around the motel
they didn’t supply toilet paper, the area was noisy and not clean. but did the job for just a last minute over night stay
Room was dirty,towels were dirty,toilet not fully secured down. Area was bad in general. 6 police cars showed up at one time while I stayed there.
The rooms was okay, love the AC and TV