酒店回复: Thank you so much for your feedback!We are thrilled to hear that you enjoyed your stay. We strive to go above and beyond to provide excellent service. We are happy we could do that for you.Please come stay with us again!
5.0分
家庭亲子
The staff, the hotel and the facility were wonderful. We will definitely return! Best Hilton we stayed in Pensacola.
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酒店回复: Thank you, Ms. Nader, for your great feedback! We are thrilled to hear that you enjoyed your stay with us. We go above and beyond to provide excellent service. We are happy we could do that for you! Please come stay with us again!
5.0分
家庭亲子
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The room was really clean and staff were outstandingly nice! I had breakfast vouchers so we ate downstairs and you can’t bring food back really as it’s more of a dine in type service than continental. They also had two different options for breakfast on sat- (French toast sticks changed on Sunday to breakfast potatoes), along with scrambled eggs, bacon, sausage, oatmeal, grits, fruit, bread and bagels to toast yourself, muffins, 4 types of cereal: fruit loops, Raisin Bran, Kellogg flakes not frosted, and Cheerios, and lastly yogurt from what I can recall. The coffee and drinks have to be brought to your table like a dine in restaurant too, but they’re really nice and are fast. The pool was nice w/ a small “splashpad” section. And Wi-Fi was free. Things I didn’t like: on the 7th floor room we had when first walking in although it’s really clean it did have a wet mildew type smell (again odd bc it was so clean), upon walking in one day getting back from the beach the front lady did not greet us (not a big deal but I do remember this & it stuck with me), you have to pay for parking, & the top cover of the bed is rough not smooth (if you have sensory issues this could be an issue). When we stayed at a hotel on the beach before we didn’t have to pay for parking so this took me aback a second. Overall though it was a great and accessible hotel experience especially being so new and clean with great staff. I would stay here again if ever visiting Pensacola and recommend you do too.
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酒店回复: Thank you, Ms. Lee, for your great feedback! We are thrilled to hear that you enjoyed your stay with us. We go above and beyond to provide excellent service. We are happy we could do that for you! Please come stay with us again!
5.0分
其他
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The staff from the desk clerk to housekeeping were extremely friendly and helpful. The room was very cozy and clean. Onsite parking was a plus. Would highly recommend.
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酒店回复: Thank you, Mr. Merchant, for your great feedback! We are thrilled to hear that you enjoyed your stay with us. We go above and beyond to provide excellent service. We are happy we could do that for you! Please come stay with us again!
5.0分
其他
Great location, clean and quiet, friendly staff. Quietest hotel room I’ve had in a long time!
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酒店回复: Thank you, Ms. Fowler, for your great feedback! We are thrilled to hear that you enjoyed your stay with us. We go above and beyond to provide excellent service. We are happy we could do that for you! Please come stay with us again!
4.0分
家庭亲子
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I thought it was ridiculous to pay to park in the hotel parking lot!!! Never had that happen at any hotel I've stayed at. Realized too late that bar drinks were absurdly high (ex. 2 shots of bourbon--=$24.00!!!). Charged to room, so 3 nights at 1 drink per person was shocking at the cost. Breakfast was not included, so we had to leave and find a place to eat that wasn't as expensive as the hotel's crummy buffet and served better breakfast.
person, the amount was a rip-off.
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酒店回复: Thank you so much Ms. Hargrave for your feedback. I'm very sorry to hear that you had a negative experience with us. We truly strive to go above and beyond to provide excellent service, and I apologize that we fell short in your case. Please allow us the opportunity to make things right. We’d really appreciate another chance to earn your trust. Please come stay with us again!
5.0分
其他
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it was a perfect location for me to attend a jazz festival within a mile and a half of the hotel. The staff was excellent, especially the parking lot attendant who helped me when I couldn’t get in my car because the battery had died in the fob… He was able to very quickly replaced it and get me on my way. I will definitely be staying at this location again to explore Pensacola as a tourist thank you for continue. Nick have such a high standard and hiring the right people.
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酒店回复: Thank you, Ms. Bryant, for your great feedback! We are thrilled to hear that you enjoyed your stay with us. We go above and beyond to provide excellent service. We are happy we could do that for you! Please come stay with us again!
5.0分
其他
Last minute trip from Tallahassee.. perfect location and super clean - quiet. I gotta pay for parking but all good
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酒店回复: Thank you, Ms. Bourgeois, for your great feedback! We are thrilled to hear that you enjoyed your stay with us. We go above and beyond to provide excellent service. We are happy we could do that for you! Please come stay with us again!
5.0分
其他
The hotel is almost brand new. I don't know if it's being renovated or if it's a new hotel, but it seems brand new. I would recommend this place.
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酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
5.0分
情侣出游
Don't care about pets, if there were any when i got there, would have left
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酒店回复: Thank you, Ms. Ahlborn, for your great feedback! We are thrilled to hear that you enjoyed your stay with us. We go above and beyond to provide excellent service. We are happy we could do that for you! Please come stay with us again!
佛罗里达州彭萨科拉狂欢节周末
我们的住宿很棒。床很舒服,非常干净。工作人员非常友好和乐于助人。一定会再来这里住的!
The staff, the hotel and the facility were wonderful. We will definitely return! Best Hilton we stayed in Pensacola.
The room was really clean and staff were outstandingly nice! I had breakfast vouchers so we ate downstairs and you can’t bring food back really as it’s more of a dine in type service than continental. They also had two different options for breakfast on sat- (French toast sticks changed on Sunday to breakfast potatoes), along with scrambled eggs, bacon, sausage, oatmeal, grits, fruit, bread and bagels to toast yourself, muffins, 4 types of cereal: fruit loops, Raisin Bran, Kellogg flakes not frosted, and Cheerios, and lastly yogurt from what I can recall. The coffee and drinks have to be brought to your table like a dine in restaurant too, but they’re really nice and are fast. The pool was nice w/ a small “splashpad” section. And Wi-Fi was free. Things I didn’t like: on the 7th floor room we had when first walking in although it’s really clean it did have a wet mildew type smell (again odd bc it was so clean), upon walking in one day getting back from the beach the front lady did not greet us (not a big deal but I do remember this & it stuck with me), you have to pay for parking, & the top cover of the bed is rough not smooth (if you have sensory issues this could be an issue). When we stayed at a hotel on the beach before we didn’t have to pay for parking so this took me aback a second. Overall though it was a great and accessible hotel experience especially being so new and clean with great staff. I would stay here again if ever visiting Pensacola and recommend you do too.
The staff from the desk clerk to housekeeping were extremely friendly and helpful. The room was very cozy and clean. Onsite parking was a plus. Would highly recommend.
Great location, clean and quiet, friendly staff. Quietest hotel room I’ve had in a long time!
I thought it was ridiculous to pay to park in the hotel parking lot!!! Never had that happen at any hotel I've stayed at. Realized too late that bar drinks were absurdly high (ex. 2 shots of bourbon--=$24.00!!!). Charged to room, so 3 nights at 1 drink per person was shocking at the cost. Breakfast was not included, so we had to leave and find a place to eat that wasn't as expensive as the hotel's crummy buffet and served better breakfast.
person, the amount was a rip-off.
it was a perfect location for me to attend a jazz festival within a mile and a half of the hotel. The staff was excellent, especially the parking lot attendant who helped me when I couldn’t get in my car because the battery had died in the fob… He was able to very quickly replaced it and get me on my way. I will definitely be staying at this location again to explore Pensacola as a tourist thank you for continue. Nick have such a high standard and hiring the right people.
Last minute trip from Tallahassee.. perfect location and super clean - quiet. I gotta pay for parking but all good
The hotel is almost brand new. I don't know if it's being renovated or if it's a new hotel, but it seems brand new. I would recommend this place.
Don't care about pets, if there were any when i got there, would have left