Its not a bad hotel, definitely budget friendly. Only issue i had was trying to get fresh towels. Went to the front desk and asked for fresh towels and i wasnt able to get anymore until i went back upstairs to grab my dirty ones. They also have nice amenities and a fridge, microwave, and tv. The fridge was missing a few pieces inside to hold drinks in the door but overall still functional. The microwave definitely needs to me updated at least in my roon because it had rust flakes all in the inside. I didnt personally see any bugs here but some previous tenant left a dead roach on the counter. When i was leaving there was orkin there though. If you're in a bind for cash definitely come here rather than motel 6 or 8 around the corner.
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酒店回复: Thank you for taking the time to share your feedback with us. We’re glad to hear you found our hotel budget-friendly and appreciated the amenities in your room. We do apologize for the inconvenience you experienced with the towel exchange process and the condition of the microwave and fridge. Your comments have been shared with our housekeeping and maintenance teams so we can make improvements right away. We’re also addressing pest control concerns proactively, as you noted with Orkin’s visit during your stay. We appreciate your recommendation and hope to have the opportunity to welcome you back with an even better experience next time.
3.0分
商务出差
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I have stayed here a number of times over the years and always tell myself I am not coming back. It's an okay place if you absolutely have nowhere else to stay. But the bed was painfully hard and the shower was extremely old and dated-looking. There are better choices in the immediate area.
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酒店回复: Thank you for taking the time to share your feedback and for being a returning guest. We’re truly sorry to hear that your recent stay did not meet your expectations. Your comfort is very important to us, and we regret that the bed and shower were not to your satisfaction.We’re currently reviewing our room furnishings and bathrooms for updates, and feedback like yours helps us prioritize improvements. We hope you’ll consider giving us another opportunity to provide a more comfortable and enjoyable stay in the future
1.0分
其他
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The staff was terrible. We waited 30 minutes before someone was even available to check us in. The sign at the desk left a number to call and when we did, the phone at the desk rang. He then returned and said he was gone for only 8 minutes, but it had been a total of 25 at least based on my call log to the number on the sign. When we asked if they could do anything for us, he said “it’s okay, I understand.” It made no sense. When we got to the room, the AC would not turn on, the TV remote was not working, and we were unable to connect to the wifi. When we called the front desk staff, the same guy said it’s state law that the AC isn’t on and he doesn’t watch TV so he can’t help. He did help us connect to wifi. He kept lying about different things which was frustrating because we were already tired. It couldn’t be state law that there’s no AC in hotels because as soon as we stepped into the hallway, it was cool. Our room was 78° overnight. We asked for the manager’s name, he said she’d be there in the morning. When we went to talk to her, we learned she’s not in today. We will be calling tomorrow. Do not stay here.
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酒店回复: We sincerely apologize for the frustrating experience you had during your stay. It’s clear that we did not meet your expectations, and for that, we are truly sorry.We understand how incredibly frustrating it must have been to wait for 30 minutes at check-in, especially after a long day of travel. This is certainly not the level of service we aim to provide, and we’ll be addressing this with our team to ensure it doesn’t happen again.Additionally, we deeply regret the issues you encountered with your room, including the AC, TV, and Wi-Fi. We understand how important these amenities are, and we are sorry for the inconvenience. We will be investigating these issues further to ensure everything is working properly for future guests. Regarding the claim about state law, we can assure you that there are no such restrictions, and we will be reviewing our staff's communication to ensure that all information provided is accurate.We are also sorry to hear about the confusion with our manager's availability. We will make sure that our team is more transparent and responsive moving forward. Please know that we take your concerns very seriously, and we would appreciate the opportunity to make things right. If you’d like to speak further about your experience or if there's anything else
3.0分
情侣出游
I think once done and staff is trained this will be a nice place. In the meantime i had to plunge my own toilet.
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酒店回复: Thank you for sharing your feedback. We’re very sorry for the inconvenience you experienced during your stay, especially regarding the plumbing issue. We’re currently working hard to complete our updates and staff training to ensure every guest has a smooth, comfortable experience. We appreciate your patience and hope you’ll consider giving us another chance to show the improvements on your next visit.
5.0分
其他
Exceeded expectations good basic accommodation everything worked as it should hotel still under renovation but would stay again
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酒店回复: Thank you so much for sharing your feedback! We’re delighted to hear that your stay exceeded expectations and that everything in your room worked just as it should. We truly appreciate your patience and understanding as we continue with our renovations — improvements are on the way, and we’re excited for guests to enjoy the updates.It means a lot to us that you would choose to stay again, and we look forward to welcoming you back for an even better experience next time!
3.0分
其他
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Noise from construction its annoying understand need some improvement the room was clean i wish they have some more option menu breakfast also complementary bottle of water will be nice.
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酒店回复: Dear, Adalia,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the construction noise during your stay. While improvements are necessary from time to time, we understand how frustrating that can be and truly regret any disruption it caused.We’re glad to hear that you found the room clean, and we appreciate your suggestions regarding the breakfast menu and complimentary water. Your comments have been shared with our team as we continue working to enhance our guest experience.We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay.
4.0分
家庭亲子
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My stay at this hotel was okay overall — not great, but not terrible either.
The room was clean and comfortable, but a few things could have been better.
The service was average, and the staff seemed polite.
Breakfast and amenities were fine, nothing special.
Overall, it’s a decent place for a short stay, but there’s definitely room for improvement.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that you found the room clean and comfortable, and that our staff were polite during your stay. We appreciate your honest input about the areas that could be improved, and we’ll certainly take your comments into consideration as we continue working to enhance our guest experience. We hope to have the opportunity to welcome you back and provide an even better stay in the future.
3.0分
其他
Room was noisy. Was part of a suite and door to other side was not sufficient to keep noise out. Laminate floor instead of carpeting.
酒店的位置不错,有一个比较大的停车场也比较干净,卫生整洁,性价比很高,我住的时候半夜的时候还有人在房间外面,早晨起来的时候发现房门给开了,大家住的时候要注意扣上锁环。
史上最差酒店
Its not a bad hotel, definitely budget friendly. Only issue i had was trying to get fresh towels. Went to the front desk and asked for fresh towels and i wasnt able to get anymore until i went back upstairs to grab my dirty ones. They also have nice amenities and a fridge, microwave, and tv. The fridge was missing a few pieces inside to hold drinks in the door but overall still functional. The microwave definitely needs to me updated at least in my roon because it had rust flakes all in the inside. I didnt personally see any bugs here but some previous tenant left a dead roach on the counter. When i was leaving there was orkin there though. If you're in a bind for cash definitely come here rather than motel 6 or 8 around the corner.
I have stayed here a number of times over the years and always tell myself I am not coming back. It's an okay place if you absolutely have nowhere else to stay. But the bed was painfully hard and the shower was extremely old and dated-looking. There are better choices in the immediate area.
The staff was terrible. We waited 30 minutes before someone was even available to check us in. The sign at the desk left a number to call and when we did, the phone at the desk rang. He then returned and said he was gone for only 8 minutes, but it had been a total of 25 at least based on my call log to the number on the sign. When we asked if they could do anything for us, he said “it’s okay, I understand.” It made no sense. When we got to the room, the AC would not turn on, the TV remote was not working, and we were unable to connect to the wifi. When we called the front desk staff, the same guy said it’s state law that the AC isn’t on and he doesn’t watch TV so he can’t help. He did help us connect to wifi. He kept lying about different things which was frustrating because we were already tired. It couldn’t be state law that there’s no AC in hotels because as soon as we stepped into the hallway, it was cool. Our room was 78° overnight. We asked for the manager’s name, he said she’d be there in the morning. When we went to talk to her, we learned she’s not in today. We will be calling tomorrow. Do not stay here.
I think once done and staff is trained this will be a nice place. In the meantime i had to plunge my own toilet.
Exceeded expectations good basic accommodation everything worked as it should hotel still under renovation but would stay again
Noise from construction its annoying understand need some improvement the room was clean i wish they have some more option menu breakfast also complementary bottle of water will be nice.
My stay at this hotel was okay overall — not great, but not terrible either.
The room was clean and comfortable, but a few things could have been better.
The service was average, and the staff seemed polite.
Breakfast and amenities were fine, nothing special.
Overall, it’s a decent place for a short stay, but there’s definitely room for improvement.
Room was noisy. Was part of a suite and door to other side was not sufficient to keep noise out. Laminate floor instead of carpeting.