EXCELLENT customer service, very clean, modern, and the best breakfast ive ever had. All for a VERY affordable price. I will definatly be back every time i visit India.
1.0分
其他
Awful
Awful
Shower did not work for two days, fridge didn’t work
Restaurant doesn’t serve liquor.
5.0分
家庭亲子
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We had a great time at Sure Stay by Best Western. All the staff was very curteous, humble and polite. Rooms were well kept and bedding was very cozy and comfortable. Breakfast was very good with plenty of food options and made to order omelettes were available. Dharmendra singh and Pankaj made us feel special.
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酒店回复: Dear Mandeep,Greetings from SureStay by Best Western Model Town Amritsar.Thank you for taking out time to share about your inexperience on Google. We are glad that you like the services and the hospitality extended. We are grateful for the words of encouragement for our team. Your feedback will be shared with our team. The feedback such as yours keeps the team motivated and encourages them to continue to deliver guest experiences. We thanks you once again for your compliments and trust in SureStay by Best Western Model Town. We look forward to provide an energizing experience every time you visit us.Have a great year ahead !!Stay Safe and stay happy
5.0分
其他
Excellent hotrl
Very comfortable and clean. Front desk staff are friendly. Food in Restaurant is awesome.
5.0分
其他
Nice hotel and staff , surely recommend
2.0分
家庭亲子
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Hotel charges you even for small requests like cutlery. I believe these kind of informations should be informed well in advance because this doesnt even shows up on their official website.
5.0分
其他
Breakfast items, flavors and service was the best.
5.0分
其他
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The property is close to sightseeing places.
Based on my experience, if I visit Kathmandu again, I would stay at this property. I would also recommend this hotel to others.
1.0分
家庭亲子
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Came at 4am on the 6th of August with my family, had a room pre booked. But we could not check in because the receptionist was so rude! When we turned up him and the security guard were both asleep. After waking him up he began taking photos of our passport on his personal phone (very unprofessional) and questioning us on the stamps. This *** was clearly uneducated as he then began asking my dad why he didn’t have a Tanzanian stamp which me and my siblings did from the previous year (it was a holiday he didn’t come on) - completely irrelevant! After explaining this he kept on asking why he didn’t have this stamp as if my dad not coming on our family holiday last year with our mum had anything to do with him! Complete nonsense we couldn’t even get into our room and check in and had to find somewhere to stay at 4am. 0/10 do not recommend. I do not know the man’s name but he had a hand tattoo and short hair. I will be calling about a refund.
EXCELLENT customer service, very clean, modern, and the best breakfast ive ever had. All for a VERY affordable price. I will definatly be back every time i visit India.
Awful
Awful
Shower did not work for two days, fridge didn’t work
Restaurant doesn’t serve liquor.
We had a great time at Sure Stay by Best Western. All the staff was very curteous, humble and polite. Rooms were well kept and bedding was very cozy and comfortable. Breakfast was very good with plenty of food options and made to order omelettes were available. Dharmendra singh and Pankaj made us feel special.
Excellent hotrl
Very comfortable and clean. Front desk staff are friendly. Food in Restaurant is awesome.
Nice hotel and staff , surely recommend
Hotel charges you even for small requests like cutlery. I believe these kind of informations should be informed well in advance because this doesnt even shows up on their official website.
Breakfast items, flavors and service was the best.
The property is close to sightseeing places.
Based on my experience, if I visit Kathmandu again, I would stay at this property. I would also recommend this hotel to others.
Came at 4am on the 6th of August with my family, had a room pre booked. But we could not check in because the receptionist was so rude! When we turned up him and the security guard were both asleep. After waking him up he began taking photos of our passport on his personal phone (very unprofessional) and questioning us on the stamps. This *** was clearly uneducated as he then began asking my dad why he didn’t have a Tanzanian stamp which me and my siblings did from the previous year (it was a holiday he didn’t come on) - completely irrelevant! After explaining this he kept on asking why he didn’t have this stamp as if my dad not coming on our family holiday last year with our mum had anything to do with him! Complete nonsense we couldn’t even get into our room and check in and had to find somewhere to stay at 4am. 0/10 do not recommend. I do not know the man’s name but he had a hand tattoo and short hair. I will be calling about a refund.
Good hotel . Loved 2 nights out there .