酒店回复: Dear Mr. Aguilar,We hope that this new month finds you full of energy and with a more positive attitude than ever! We wish you days filled with reasons to smile and great opportunities to get closer to your dreams.We want to thank you for choosing us as your hosts during your visit. It was a true honor to have your trust, and you can rest assured that we will always do our best to offer you a unique and memorable experience with every stay.I sincerely apologize for the inconvenience caused by the noise from the hotel renovations. I truly understand your dissatisfaction. In this regard, I can tell you that we have already replaced both the elevators and the new hotel floor. I hope you can visit us in the future so we can provide you with the product and service you deserve as our honored guest."Hospitality at every step, a smile on every guest" is not only our motto, but a commitment we passionately make to each of our visitors.Remember that every day represents a new opportunity to grow, reflect, and enjoy life with an open heart. Trust that the best is yet to come and always work with that enthusiasm.We hope to have the pleasure of welcoming you back soon.Sincerely,Nelson ReveloQuality Assurance ManagerHotel La Quinta by Wyndham Quito
房间很宽畅l,环境卫生也很干净整洁',一楼的下午茶性价比高
五星级酒店,方方面面还可以,一路旅行辛苦,在酒店可以泡泡澡看看电视,休息休息,还可以游游泳,健个身,很舒服,很惬意
设施:太老了
卫生:一般
环境:方便对面有大商场
服务:还好
住宿还行吧,基多整体不是发达,这个酒店还是比较推荐的,在市区,房间比较精致干净的,商务出差比较高
早餐不错,员工服务态度也很好,中午又试了一下自助午餐,13美金也是不错的,可以试一下
房间比较大,设施一般,性价比不高
酒店服务好满意
环境不错,
酒店地理位置优越,员工彬彬有礼、友好热情,设施也很干净;然而,酒店似乎正在进行装修,这不幸地影响了我们的住宿。我们入住的三天里,有两部电梯中有一部停运了两天,其中一天晚上,我们被敲击声吵醒。我打电话给前台,他们说会去我们那层楼调查噪音来源,但这并没有帮助。第二天早上,我们在停车场附近看到了施工人员。退房时,我再次向前台讲述了我们的经历。他们坚持说我们听到的噪音不是来自装修工程,而是来自相邻的建筑物。虽然这有可能,而且超出了他们的控制范围,但我还是不太相信。总的来说,住宿体验很好。
太完美了!
我们在基多温德姆拉昆塔酒店住了一周,这是迄今为止我们住过的最棒的酒店体验。
从入住到退房,一切都无可挑剔。全体员工都热情周到,真诚关怀。他们每天都让我们感到宾至如归,倍感尊贵。
特别感谢:
– 质量经理 Nelson Garro
– 收银员 Mishelle Chyla
– 管控专员 Hugo Moreno
他们竭尽全力确保我们住得舒适,甚至注意到我们的早餐偏好以及房间遮光窗帘等细节。我随口提到清晨的阳光吵醒了我丈夫,我们回到房间后,发现了一个睡眠眼罩和一张手写便条。这份贴心的服务让这家酒店与众不同。
舒适的客房、美味的早餐,以及我们遇到的最友善的员工。
这不仅仅是一家酒店,更是一个让您有宾至如归感觉的地方。
我们一定会再来的,而且我们毫不犹豫地推荐它。
——Carla Catarina 和家人