酒店回复: Thank you for choosing Papago Scottsdale and sharing your perfect rating. We sincerely appreciate your feedback regarding the water temperature and will address this with our maintenance team. It was a pleasure having you as our guest, and we look forward to welcoming you on your next visit!Dionte Tyler – General Manager
5.0分
其他
Everything was great. Renovated, comfy beds. I'd only say the shower water pressure was very low.
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酒店回复: Dear Sahil,Thank you so much for your review and feedback. We're glad to hear you enjoyed the renovated space and found the beds comfortable. We appreciate you mentioning the low water pressure. Your comments have been shared with our team. We will look into that right away to ensure a much better experience moving forward. It was truly our pleasure having you here, and we look forward to welcoming you back soon.Dionte Tyler – General Manager
5.0分
其他
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Clean, comfortable, and budget-friendly!
The room was very updated and clean. The a/c worked great and even though we checked in around 10:30 pm, the staff member on duty was pleasant and helpful. There was plenty of parking and the coded door system was easy to use.
The only very minor complaints I had were that the shampoo, conditioner, and body wash bottles were not labeled in the shower and the coffee machine did not work well (though this could have been user error and not the machine itself).
Overall, I would definitely recommend this hotel to anyone looking for a clean, comfortable, and budget-friendly place to stay.
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酒店回复: Dear Steven,Thank you for leaving us a perfect rating. We are glad our accommodations, upkeep, amenities, team members, and parking made a positive impact on your stay. In addition to your satisfaction, we will be sure to share your feedback with our team as we strive to enhance the guest experience. The best compliment is that you recommended us to future guests. It was a pleasure having you as a guest, and we look forward to welcoming you back. Dionte Tyler – General Manager
3.0分
商务出差
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The hotel had a great vibe and is a great restoration. Unfortunately, the internet wouldn't work and instead of dealing with the issue the staff wanted me to bring my phone and laptop to the office. It was later a night and instead of listening and dealing with the issue at hand, she kept indirectly suggesting it was a user error.
I hope the manager/owners see this post and adjust the staff to support all the effort to bring this place back.
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酒店回复: Thank you for sharing your impressions. It is wonderful to know that the restoration and overall atmosphere made such a positive impact on your visit. At the same time, it is disappointing that your experience with the internet and the way the concern was addressed did not reflect the level of attentive service we strive to provide. Having technical issues late in the evening can be frustrating, and it is important that solutions are offered with both care and convenience in mind. Your comments will be shared with leadership to ensure that greater attention is given to both connectivity and service response. We appreciate your perspective and hope to welcome you back for a visit that reflects a more seamless experience in every regard.Dionte Tyler – General Manager
3.0分
家庭亲子
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Not user friendly from parking to getting into the room. Put 6 numbers is over and over hoping the lock will open. I was stuck for 20 minutes outsise the gate before someone let me inside
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酒店回复: Thank you so much for sharing your feedback with us. We genuinely regret the inconvenience you experienced while accessing your accommodations from the parking lot. Your insights are invaluable, and we are committed to resolving this issue swiftly to enhance the experience for all our guests. We truly appreciate your input and would love the opportunity to welcome you back for a much-improved stay that aligns with your expectations.Dionte Tyler – General Manager
5.0分
家庭亲子
Sleepy looking place from the outside but very pleasant inside. Room was nice, clean. Price was very reasonable.
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酒店回复: It was a pleasure welcoming you to Papago Scottsdale, and we are delighted you had such a fantastic stay. Your kind words about our comfortable, spotless accommodations and great value are appreciated and will be shared with the team. We look forward to welcoming you back on future trips to Scottsdale. Dionte Tyler – General Manager
5.0分
其他
Great staff, very helpful and accommodating a last minute booking with late check out after my initial hotel reservation didn’t work out.
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酒店回复: Thank you for sharing your experience. It is wonderful to know that the team was able to step in and provide such helpful care, making a last-minute booking and late check-out feel smooth and accommodating after your initial plans fell through. Thoughtful service in moments like these makes a meaningful difference, and your kind recognition will mean a great deal. We hope to welcome you back again soon for another visit that feels just as seamless and well supported! Dionte Tyler – General Manager
5.0分
其他
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Loved it
I loved this hotel. Nice girl at the desk with an easy check in. The grounds right outside the door were soo nice. Cacti everywhere and lawn too, landscapers were there in the morning trimming it up. Shady table and chairs area with another area that had fire pit. Areally nice pool too. Just a few steps outside our door. Room was clean, modern, minisplit for A/C, new towels, fridge, microwave and a nespresso machine!!
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酒店回复: Thank you for your kind comments! It's wonderful to hear that you appreciated our beautiful grounds and found our service to be friendly. We're also glad you enjoyed your accommodations and in-room amenities. It was a pleasure having you here at Papago Scottsdale, and we look forward to welcoming you back soon. Dionte Tyler – General Manager
5.0分
其他
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Pleasantly Surprised
First time visit, really liked the facility. Good location, comfortable beds, nice housekeeping, and good hot water with pressure in the shower. It was a good day and I liked my visit. It was very pretty at night and very quiet.
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酒店回复: We're happy we pleasantly surprised you! It is wonderful that we made a great first impression with our location, accommodations, and service. Thank you for being our guest. We hope you visit us for a second time! Dionte Tyler – General Manager
一切都很好，直到我退房后发现有东西不见了，但那不是我的责任，押金却被扣了。我退房的时候东西明明还在的。
我希望淋浴的水更热一些。
Everything was great. Renovated, comfy beds. I'd only say the shower water pressure was very low.
Clean, comfortable, and budget-friendly!
The room was very updated and clean. The a/c worked great and even though we checked in around 10:30 pm, the staff member on duty was pleasant and helpful. There was plenty of parking and the coded door system was easy to use.
The only very minor complaints I had were that the shampoo, conditioner, and body wash bottles were not labeled in the shower and the coffee machine did not work well (though this could have been user error and not the machine itself).
Overall, I would definitely recommend this hotel to anyone looking for a clean, comfortable, and budget-friendly place to stay.
The hotel had a great vibe and is a great restoration. Unfortunately, the internet wouldn't work and instead of dealing with the issue the staff wanted me to bring my phone and laptop to the office. It was later a night and instead of listening and dealing with the issue at hand, she kept indirectly suggesting it was a user error.
I hope the manager/owners see this post and adjust the staff to support all the effort to bring this place back.
Not user friendly from parking to getting into the room. Put 6 numbers is over and over hoping the lock will open. I was stuck for 20 minutes outsise the gate before someone let me inside
Sleepy looking place from the outside but very pleasant inside. Room was nice, clean. Price was very reasonable.
Great staff, very helpful and accommodating a last minute booking with late check out after my initial hotel reservation didn’t work out.
Loved it
I loved this hotel. Nice girl at the desk with an easy check in. The grounds right outside the door were soo nice. Cacti everywhere and lawn too, landscapers were there in the morning trimming it up. Shady table and chairs area with another area that had fire pit. Areally nice pool too. Just a few steps outside our door. Room was clean, modern, minisplit for A/C, new towels, fridge, microwave and a nespresso machine!!
Pleasantly Surprised
First time visit, really liked the facility. Good location, comfortable beds, nice housekeeping, and good hot water with pressure in the shower. It was a good day and I liked my visit. It was very pretty at night and very quiet.