酒店回复: Thank you so much for choosing to make Home2 Suites by Hilton Shepherdsville/Louisville South your second home, we are so happy to hear you enjoyed your stay with us. Our hardworking staff go above and beyond every day to provide the best possible accommodations for all of our guests and make them feel right at home. Thank you for being such a great guest and we look forward to having you stay with us again some time!
5.0分
其他
原文
翻译提供方：Google
优秀又舒适
展开
酒店回复: Thank you so much for choosing to make Home2 Suites by Hilton Shepherdsville/Louisville South your second home, we are so happy to hear you enjoyed your stay with us. Our hardworking staff go above and beyond every day to provide the best possible accommodations for all of our guests and make them feel right at home. Thank you for being such a great guest and we look forward to having you stay with us again some time!
4.0分
情侣出游
展开
The rooms and hotel was absolutely beautiful! And the location was amazing! The only thing I would change is the breakfast. I felt like it wasn’t that good. The cereal and muffin was ok but the sausage and egg could’ve been better. Also I went to get apple juice and water came out instead? We were willing to take that loss though because the staff was super welcoming! I am definitely coming back!!!
展开
酒店回复: Thank you for taking the time to share your experience with us at Home2 Suites by Hilton Shepherdsville/Louisville South! We're so happy to hear our staff provided a welcoming stay for you. While I'm sorry to hear our apple juice ran out during your time with us, our front desk staff is always happy to coordinate with our breakfast attendant to quickly replenish anything that may run out before we get a chance to check on it.
5.0分
其他
展开
Stayed here with the whole crew and we actually survived, so that’s already a win. The room was clean, modern, and spacious, which I appreciated. Breakfast was both. The kids ate it without complaining, so either it was delicious or they were too hungry to protest. I’ll take either.
Only issue: the bathroom door. Beautiful design, very stylish… absolutely no lock. I’m all for family bonding but some things need privacy. Trying to hold the door closed and handle business at the same time is more multitasking than I signed up for on vacation.
Overall? Would stay again. Maybe without the kids.
展开
酒店回复: Thank you for taking the time to review your stay with us at Home2 Suites Shepherdsville/Louisville South. We are so happy to hear you enjoyed your time with us. Our staff take pride in providing the best stay possible for all of our guests. That's why Hilton has 24 wonderful brands. We appreciate your feedback and look forward to getting the chance to have you stay with us again in the future. Thank you for being such a great guest!
5.0分
其他
Staff was very friendly room was extremely clean did not have any problems checking in or checking out they were very accommodating
展开
酒店回复: Thank you for taking the time to review your stay with us at Home2 Suites Shepherdsville/Louisville South. We are so happy to hear you enjoyed your time with us. Our staff take pride in providing the best stay possible for all of our guests, I am sorry to hear you did not like are breakfast wish our breakfast worked for you, but it’s not meant for everyone. That's why Hilton has 24 wonderful brands. We appreciate your feedback and look forward to getting the chance to have you stay with us again in the future. Thank you for being such a great guest!
5.0分
其他
Room was clean and comfortable. Good breakfast - excellent for Thanksgiving travel from Virginia.
展开
酒店回复: Thank you for your feedback on your stay with us at Home2 Suites by Hilton Shepherdsville/Louisville South. We're so glad to hear you had an enjoyable stay with us during your holiday travel! We aim to provide the perfect home away from home for all of our guests, and hope to have you stay with us again some time!
5.0分
其他
展开
The ADA 2Q & sofa bed was really big. So spacious for my son’s power wheelchair and my mom with her walker. The layout was great. Best part of the bathroom was an actual door that allowed for the full size of the doorway to be used.
展开
酒店回复: Thank you so much for choosing to make Home2 Suites by Hilton Shepherdsville/Louisville South your second home, we are so happy to hear you enjoyed your stay with us. Our hardworking staff go above and beyond every day to provide the best possible accommodations for all of our guests and make them feel right at home. Thank you for being such a great guest and we look forward to having you stay with us again some time!
5.0分
其他
Highly recommend this hotel. Was clean, easy parking, great breakfast, quiet. Full kitchen if like this option as well.
展开
酒店回复: Thank you so much for choosing to make Home2 Suites by Hilton Shepherdsville/Louisville South your second home, we are so happy to hear you enjoyed your stay with us. Our hardworking staff go above and beyond every day to provide the best possible accommodations for all of our guests and make them feel right at home. Thank you for being such a great guest and we look forward to having you stay with us again some time!
3.0分
家庭亲子
展开
Property is nice but wasn't told tell I got there that they do a card hold of 50$ for every night you are there. This wouldn't have been a problem if I was noticed ahead of time. People should be made aware of this when booking so they can plan accordingly. I was there for 4 nights that's a 200$ hold on my card.
展开
酒店回复: Thank you for your feedback and for choosing to stay with us. We sincerely apologize that the $50 card hold per night was not communicated to you prior to your arrival. We understand how important it is for guests to have all the information upfront to plan accordingly.Your comments are valuable, and we are taking steps to improve our communication during the booking process to ensure this policy is clearly shared with future guests.We appreciate your understanding and hope to have the chance to welcome you back for an even better experience.Best regards,Home2 Suites
5.0分
家庭亲子
Staff is friendly. Rooms are spacious and clean as well as fairly priced. Breakfast was very good as well.
展开
酒店回复: Thank you so much for choosing to make Home2 Suites by Hilton Shepherdsville/Louisville South your second home, we are so happy to hear you enjoyed your stay with us. Our hardworking staff go above and beyond every day to provide the best possible accommodations for all of our guests and make them feel right at home. Thank you for being such a great guest and we look forward to having you stay with us again some time!
伟大的
优秀又舒适
The rooms and hotel was absolutely beautiful! And the location was amazing! The only thing I would change is the breakfast. I felt like it wasn’t that good. The cereal and muffin was ok but the sausage and egg could’ve been better. Also I went to get apple juice and water came out instead? We were willing to take that loss though because the staff was super welcoming! I am definitely coming back!!!
Stayed here with the whole crew and we actually survived, so that’s already a win. The room was clean, modern, and spacious, which I appreciated. Breakfast was both. The kids ate it without complaining, so either it was delicious or they were too hungry to protest. I’ll take either.
Only issue: the bathroom door. Beautiful design, very stylish… absolutely no lock. I’m all for family bonding but some things need privacy. Trying to hold the door closed and handle business at the same time is more multitasking than I signed up for on vacation.
Overall? Would stay again. Maybe without the kids.
Staff was very friendly room was extremely clean did not have any problems checking in or checking out they were very accommodating
Room was clean and comfortable. Good breakfast - excellent for Thanksgiving travel from Virginia.
The ADA 2Q & sofa bed was really big. So spacious for my son’s power wheelchair and my mom with her walker. The layout was great. Best part of the bathroom was an actual door that allowed for the full size of the doorway to be used.
Highly recommend this hotel. Was clean, easy parking, great breakfast, quiet. Full kitchen if like this option as well.
Property is nice but wasn't told tell I got there that they do a card hold of 50$ for every night you are there. This wouldn't have been a problem if I was noticed ahead of time. People should be made aware of this when booking so they can plan accordingly. I was there for 4 nights that's a 200$ hold on my card.
Staff is friendly. Rooms are spacious and clean as well as fairly priced. Breakfast was very good as well.