酒店回复: Tara,Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our usual breakfast shipment have been delayed due to the holidays, so we do apologize for that! Your feedback means a lot to our team, and we're happy to provide better service when possible. We would love the opportunity to provide you with great service next time.Respectfully,TownePlace Suites
酒店回复: All of us here at TownePlace are happy to hear that you had a great experience with us. Your feedback means a lot to our team. Thank you for taking the time to write a thoughtful review. We look forward to your next stay with us!
酒店回复: Hi, Kim! Thank you for your kind words! We’re thrilled you enjoyed breakfast, and we’re grateful for your recognition of Missy’s efforts. We’ll make sure she knows how much it was appreciated. We look forward to welcoming you back soon!
3.0分
家庭亲子
原文
翻译提供方:Google
入住前的登记简直是笑话。我到达后不得不重新办理所有手续。
5.0分
其他
原文
翻译提供方:Google
宽敞的现代化客房,配备齐全的设施
客房现代舒适,光线充足,配备了舒适住宿所需的所有设施。
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and we're happy that we could meet your expectations with our amenities and room layout.We look forward to serving you again soon. If there's anything else we can do to make your next visit even better, don't hesitate to let us know!
总体体验良好
前台工作人员非常热情友好。我们比预期提前一天到达,所以进去看看能不能订到房间。房间确实有空位,但加住一晚要219美元。我们去了另一家酒店,花了135美元。第二天晚上又回来办理入住。每个人都非常友好。
我们住的是套房(没想到我订的是套房),房间很宽敞,但折叠沙发床太小了。幸好我们带了个小孩,没有其他大人……床比我们喜欢的硬,但很舒服。房间看起来很干净,配备了住宿所需的一切必需品。卧室里的衣柜很漂亮,也很方便。淋浴水很热,但我觉得得填个申请表才能用……哈哈!淋浴需要旋转三个不同的按钮才能打开。不过,早餐种类不多,也可能是我去得晚了。饮用的牛奶和麦片都装在一加仑的罐子里,这对我来说实在是太不合适了……就连巧克力牛奶……也应该分开装。不能每个人都用同一个罐子喝。真的没有什么可以带走的!没有水果、麦片棒或糕点!甚至连烤面包用的面包都没有。只有贝果和英式松饼,以及其他一些不太理想的食物。他们倒是有华夫饼机,但只有一个,而且还要排队。他们非常忙,所以我理解。电梯发出的声音就像有人一直按住按钮一样,但至少有两个电梯在运行!
我们因为参加一场家庭婚礼提前入住了这家酒店。我们订了三个房间。工作人员太棒了!而且房间也很舒适。价格不便宜,不过我们到达的那天,这座小城正好有一场特别的活动。我对酒店员工和酒店本身已经非常满意了。真的非常非常满意!
一般般.....
墙很薄,半夜都能听到小狗叫,早餐一点也不好,幸好酒店门前有一家哈迪斯。我猜我对万豪酒店的期望应该更高一些。不过工作人员非常友好
宾至如归
员工非常友好,尤其是 Alex 和 Matt!Alex 总是面带微笑,非常友好……与其他酒店那些脾气暴躁的员工相比,真是令人欣慰!Matt 非常友好,在我们爆米花烧焦并触发烟雾报警器时提供了帮助!他们两位都很好地代表了 TownePlace Suites 的风格!
卫生间壁橱里有污水味。我订的是大床房,结果却要了一张双人大床房
卓越的服务和住宿体验
早餐棒极了。Missy 非常尽心尽力地帮我打印商务文件,甚至还帮我把它们放在了护页里。她付出的额外努力绝对值得表扬。
入住前的登记简直是笑话。我到达后不得不重新办理所有手续。
宽敞的现代化客房,配备齐全的设施
客房现代舒适,光线充足,配备了舒适住宿所需的所有设施。
前台很乐于助人,而且非常友好。客房服务非常干净。一定会再次入住这里
很棒的一晚住宿,适合短暂停留。酒店非常干净,员工友好。