This hotel is in desperate need of a refresh. Everything was worn and stained. The bathroom shower had black mold growing in it. The mattress had seen better days and was uncomfortable.

Not what I would expect

Staff was less than engaging nor personable when checking in and out. They paid more attention to their phones than helping us. Didnt ever greet us when going in or out of the lobby doos, seriously lacking customer service skills. Someone hit my car door and left a good size dent in it with their door. We asked if they had cameras and they simply said not that show the parking lot and went back to what they were doing.

Our vanity in the bathroom had someone else’s makeup on it from a previous stay. The tv was not a smart tv so there were two channels that weren’t news or sports to watch.

Elevator was missing some panels and some were loose.

Family reunion

The stay was good. The only negative was in housekeeping. Not replacing the empty tissue box, TV remote was left in the bed under the hopefully changed sheets. Coffee pods were not left for the next day. The hotel staff was always top notch.

Disappointed at Hilton

When we check in the refrigerator didn't work, no soap in the dispenser. These should have been checked after cleaning. The shower leaks and it was very obvious, even housekeeping when they cleaned the room could tell it leaked. Cleanliness in the dining room was next to nothing, only one middle age lady who was training another employee was cleaning the tables after people left. The male African American was in the back with the door closed, rarely came out except to get breakfast and return. The male with a red beard was watching movies on an ipod, never left the desk. My wife actually cleaned the coffee area because it was stained with coffee and or tea. We used hot water and the same with our table. This happened Tuesday, Wednesday & Thursday during our stay. It may be independent owned but Hilton is on the name.