Absolutely a horrible stay bug in bed, roach crawling across floor no desk service never again
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酒店回复: Dear Valued Guest, I appreciate you sharing your feedback following your stay at the Red Roof Inn Suffolk. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,MatthewRed Roof Management RediResponse Specialist
1.0分
家庭亲子
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This was the worst experience I've ever had. The place was not clean the bedding had stains and when I asked for them to be change housekeeping came to my room in a wifebeater tshirt. When changing the sheets they threw the layering sheet on the floor and proceeded to try to put it back on the bed when changing the bed. After explaining that was not acceptable they proceeded to have a attitude when I ask for newer sheets. I will never stay at another red roof inn!
5.0分
情侣出游
Quiet with a McDonald right there loved it
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Suffolk. We're delighted you enjoyed the quiet atmosphere and the convenience of having a McDonald's nearby. It’s wonderful to hear that our location suited your needs so well.We hope to continue to provide great experiences for you. Thank you for choosing Red Roof. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ReyRed Roof ManagementRediResponse Specialist
5.0分
其他
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It was a nice stay for a few days. The room and property were quiet and peaceful, making it feel like a getaway. Also, there was a fair choice of eateries and a shopping center nearby, which was convenient.
我预订的是大床房。到了酒店当天，他们告诉我房间被订满了，只好给我安排了一间双床房。我根本没时间找别的酒店，他们肯定也知道这一点。所以我只好接受了。酒店破败不堪，门口到处都是垃圾。
日落后，我在外面感到不安全，这时一个陌生男子走近我，他似乎也住在这家酒店。前台没有人看到他握住我的手，这让我很害怕。床单上有旧的烧痕。
打死了两只蟑螂。入住时毯子上明显有动物毛发。没有早餐。有点儿不靠谱……位置不错，但绝对不值145美元！
床铺很干净，但是房间需要翻新，而且窗外只能看到一面水泥墙。
不推荐
入住后立即离开，因为房间里有死蟑螂，而且烟味很重。
接待处的工作人员非常友善和乐于助人——位于河边，那里有一只海豚，酒店喜欢与顾客分享信息。
Absolutely a horrible stay bug in bed, roach crawling across floor no desk service never again
This was the worst experience I've ever had. The place was not clean the bedding had stains and when I asked for them to be change housekeeping came to my room in a wifebeater tshirt. When changing the sheets they threw the layering sheet on the floor and proceeded to try to put it back on the bed when changing the bed. After explaining that was not acceptable they proceeded to have a attitude when I ask for newer sheets. I will never stay at another red roof inn!
Quiet with a McDonald right there loved it
It was a nice stay for a few days. The room and property were quiet and peaceful, making it feel like a getaway. Also, there was a fair choice of eateries and a shopping center nearby, which was convenient.