酒店回复: Hello Erika,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites DETROIT - SOUTHFIELD.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.
酒店回复: Hello Lydia,Thank you for taking the time to tell us about your experience at Staybridge Suites DETROIT - SOUTHFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. If a guest request sheet change, before our regular schedule time, we are more than happy to once it communicated with the front desk; as well ask constant changing of towels.
酒店回复: Hello Wayne,Thank you for taking the time to tell us about your experience at Staybridge Suites DETROIT - SOUTHFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites.
新酒店,设施很齐全,可以煮饭,但是我们只住一天。
前台办理入住速度也够快,我们从密尔沃基开了7个小时过来,累成狗了,房间挺安静基本很快入睡。
旅途愉快
地理位置优越,床铺舒适,套房不错,早餐选择丰富。我会推荐这家酒店。
饭店新,服务不错,早餐好吃
我们直到很晚才从泳池回来,孩子们开始睡着了才注意到房间里没有遮光窗帘。我去关窗帘,结果发现根本没遮光窗帘。我们不得不用胶带把床单粘在墙上才能保护隐私。这非常不舒服。除了我们的房间,其他所有客房都安装了窗帘。退房时,我向夜班和早班工作人员反映了这个问题,他们说不用收费。折叠床被前一位住客留下的碎屑和亮片弄脏了。
首先,这家酒店很新,住在那家酒店的人会往电梯里扔垃圾,游泳池里有一条毛巾,很脏。他们从不换我们的床单,我们总是要毛巾。我丈夫问他们是否可以打扫我们的房间,我们来的时候他们从来没有打扫过。但前台的一些工作人员对我们很好。总之给他们 7 分。
对我来说,是工作人员做到了这一点。特别是两名女性。她们是姐妹。她们都非常博学,并且对我或我妻子询问的任何事情都给予了极大的帮助。所以是的,我会再来的......
我们喜欢公共区域和房间的布局和设计。酒店早餐、咖啡站和商店都储备充足,周末入住期间交通便利。我们喜欢这里的服务,房间打扫得很干净。
我们遇到的一些问题是浴室风扇不工作、暖通空调噪音大、走廊里客人吵闹打扰睡眠。镇上正在举行一场大型足球比赛和派对,但我们来镇上参加葬礼。所以,情况很糟糕。
会再试一次,但只能住在顶楼,远离街道一侧。
我喜欢这里的清洁度,但房间的暖气控制不太人性化,我入住的第二天浴室灯坏了!最后,下雪天停车位有限,停车位几乎满了。总体来说,体验一般!!
很棒的酒店
酒店很漂亮,房间很棒。房间有小厨房、高高的天花板和智能电视。床很舒服,免费早餐种类丰富。强烈推荐!!