The room was clean, but we had hoped for a better breakfast (some eggs or meat would have helped the situation). Overall our room was clean, spacious and the staff was very polite.
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酒店回复: Thank you for taking the time to share your feedback. I’m glad to hear that you found your room clean and spacious and that our staff made a positive impression with their polite service.I understand your disappointment with the breakfast selection, and I appreciate your suggestion regarding hot items like eggs or meat. While our breakfast is designed to be a light, continental offering, your comments are helpful and have been shared as we continue to evaluate ways to improve variety and guest satisfaction.
4.0分
家庭亲子
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Everything was good minus there was no microwave in our room, we have stayed here several times before and always had a microwave. With us coming in on Thanksgiving night we were looking forward to heating up our leftovers but couldn’t. Also the pillows in our room were VERY used.
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酒店回复: Thank you for being a returning guest and for taking the time to share your feedback. We truly appreciate your loyalty, and I’m glad to hear that overall your stay went well.I apologize for the inconvenience of not having a microwave in your room, especially when you were arriving on Thanksgiving night and planning to enjoy leftovers. I completely understand how disappointing that must have been, particularly since you’ve had a microwave in your room during past stays. We do have a limited number of microwaves, and I’m sorry we weren’t able to accommodate that expectation this time.I’m also very sorry about the condition of the pillows. They should never appear overly worn, and I’ve shared this with our housekeeping team so they can be inspected and replaced as needed.
3.0分
家庭亲子
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We were there for 4 days and 4 nights and were only able to get room service one time and we had to demand that. Also, there weren't many healthy breakfast choices.
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酒店回复: Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience with housekeeping service during your stay. You should never have to ask—much less demand—for room service, and I completely understand how frustrating that must have been over a four-night stay. We offer room service every other day and sometimes, it takes until 4pm for stay-over service, especially if it's a busy day. Thank you again for bringing these concerns to our attention. I hope you’ll consider giving us another opportunity in the future so we can provide a smoother, more attentive experience.
5.0分
家庭亲子
The room was very clean. Bed are SUPER SOFT! Did not rate breakfast because we don’t eat breakfast. It did smell good when I went to check out
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酒店回复: Thank you for taking the time to share your experience! I’m delighted to hear that you found your room very clean — our housekeeping team works hard, and they’ll be thrilled to know they made a great impression.I’m also glad you enjoyed the super-soft beds! We know every guest has different comfort preferences, so it’s always nice to hear when someone loves them. And even though you didn’t try the breakfast, we’re happy to know it smelled good when you passed by.We appreciate you choosing Econo Lodge Branson and hope to welcome you back for another comfortable stay soon!
3.0分
情侣出游
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The rooms are in need of updates. Ours was not cleaned beforehand. There was pet hair on the beds and bathroom floor. Luckily I found a cleaning staff in another room and she & her husband got us cleaned to comfort. It was close to attractions and cheap. They have a basic breakfast, not much for gluten-free choices.
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酒店回复: Thank you for taking the time to share your detailed feedback. I sincerely apologize that your room was not properly cleaned before your arrival. Pet hair on the beds and bathroom floor is completely unacceptable, and I’m very sorry for the condition you encountered. You should never have to search for housekeeping to make a room comfortable.That said, I’m grateful you were able to connect with our cleaning staff, and I appreciate you recognizing their effort to help resolve the situation. I will be addressing this issue directly with our housekeeping leadership to ensure rooms are thoroughly inspected and ready before guests check in.
3.0分
其他
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Room was dated but the bed was really comfortable. Strange thing is if you arrive late the lobby closes early so you have to check in at the hotel next door. Not idea if there is an emergency
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酒店回复: Thank you for sharing your experience with us. I’m glad to hear that you found the bed comfortable, but I also appreciate your honesty about the room feeling dated — we’re currently reviewing areas of the property that need updating, and feedback like yours helps us prioritize those improvements.Regarding our lobby hours and the check-in process next door, I understand how unusual — and even concerning — that can feel, especially when arriving late. We do have after-hours procedures in place for guest safety and support, but your comment highlights that we need to make this process clearer and more reassuring for our guests.The lobby next door is open 24 hours and our guests at EconoLodge can reach out via phone or in person in case of emergencies.
3.0分
其他
No fault of the facility, other guests were noisy and loud all night. Room was a little dated
酒店回复: Thank you for taking the time to leave us a review.
5.0分
商务出差
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Dude, no frills here, but super clean room, and nice front desk lady and the manager dude is also a nice person, and it's quiet, and literally in walking distance of some really good things to do, you should stay here.
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酒店回复: Thank you for the awesome review — it truly made our day! We’re thrilled to hear you enjoyed your stay and appreciated the clean room, the quiet atmosphere, and our friendly team. I’ll be sure to pass your compliments along to our front desk staff, and I appreciate the kind words as well.You’re absolutely right about the location — being able to walk to great attractions and things to do is a big plus, and we’re glad you got to take advantage of it.Thank you for recommending us! We hope to welcome you back the next time you’re in Branson.
5.0分
家庭亲子
Good find anything not to like except for the breakfast that was a very poor excuse for one if I say, but as far as everything else, perfect 10 bye.
酒店回复: Thank you so much for taking the time to leave us a review.
所有员工都很友善。房间很干净，但需要重新装修一下了。
The room was clean, but we had hoped for a better breakfast (some eggs or meat would have helped the situation). Overall our room was clean, spacious and the staff was very polite.
Everything was good minus there was no microwave in our room, we have stayed here several times before and always had a microwave. With us coming in on Thanksgiving night we were looking forward to heating up our leftovers but couldn’t. Also the pillows in our room were VERY used.
We were there for 4 days and 4 nights and were only able to get room service one time and we had to demand that. Also, there weren't many healthy breakfast choices.
The room was very clean. Bed are SUPER SOFT! Did not rate breakfast because we don’t eat breakfast. It did smell good when I went to check out
The rooms are in need of updates. Ours was not cleaned beforehand. There was pet hair on the beds and bathroom floor. Luckily I found a cleaning staff in another room and she & her husband got us cleaned to comfort. It was close to attractions and cheap. They have a basic breakfast, not much for gluten-free choices.
Room was dated but the bed was really comfortable. Strange thing is if you arrive late the lobby closes early so you have to check in at the hotel next door. Not idea if there is an emergency
No fault of the facility, other guests were noisy and loud all night. Room was a little dated
Dude, no frills here, but super clean room, and nice front desk lady and the manager dude is also a nice person, and it's quiet, and literally in walking distance of some really good things to do, you should stay here.
Good find anything not to like except for the breakfast that was a very poor excuse for one if I say, but as far as everything else, perfect 10 bye.