酒店回复: LaTonya, we are disappointed to hear we did not exceed your expectations. I would love to learn more on how we could have made a difference in your stay. Please call me at your earliest convenience.
5.0分
情侣出游
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Very nice hotel with a great restaurant and rooftop bar. I would stay again, I believe when I booked the hotel one of their selling points were nice sheets. Whatever reason I was excited to try them, I think I've had better sheets in less as nice hotels. Still a 5 star stay for me because overall it was fantastic I just thought that was an odd selling point to be underwhelmed by.all the staff was very accommodating and nice to deal with as well.
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酒店回复: Thank you so much for the wonderful feedback that you have provided. I'm sorry the sheets didn't meet expectations, but we are delighted to hear that the staff and hotel made up for it. We hope to see you again soon!
5.0分
情侣出游
Beautiful hotel with great views. Staff were very kind and helpful. Great location and the rooftop lounge was amazing.
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酒店回复: Kayla, we are delighted to know you enjoyed your stay with us. We hope to see you again!
5.0分
其他
Staff was very nice and accommodating for our late night arrival! Will definitely stay here again!
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酒店回复: Mariah, we are thrilled to hear how awesome your experience was with our staff. We look forward to your next stay!
3.0分
商务出差
Hotel is nice but severely over priced for what it is. There is zero sound proofing. I could hear full on conversations from the hallway, Dora l
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酒店回复: Thank you so much for staying with us, we truly appreciate your feedback!
5.0分
朋友出游
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Great hotel, great location. Plenty of dining, and entertainment options nearby. Nice sports bar (Ink and Ivy) right s across the street. A ten minute walk to Bank of America Stadium. Great downtown area and everything is walkable. Safe, clean and vibrant. The hotel staff were courteous, friendly and helpful. Very nice restaurant downstairs in the hotel and a great rooftop bar area upstairs. Thoroughly enjoy my stay there. Will definitely stay there again if in Charlotte.
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酒店回复: Peter, we greatly appreciate you taking the time to share your positive feedback. We are delighted to learn that you thoroughly enjoyed the amenities and services we have to offer.We sincerely hope to have the pleasure of accommodating your travel needs again in the future.
4.0分
其他
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Front desk was very helpful, and accommodating. Room was nice. The noise from cars racing outside was over the top LOUD! Very difficult to relax, and sleep through the night.
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酒店回复: Thank you so much for staying with us and providing us with your feedback! We truly appreciate it!
2.0分
其他
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THE PROPERTY OUTSIDE THE HOTEL WAS FULL OF YOUNG PEOPLE WITH VERY LOUD MOTOR CARS CIRCLING THE STREETS FOR HOURS, LATE NIGHT TO MID-MORNING. ALSO, THERE WERE THREE GUNSHOTS AND I WATCHED PEOPLE RUNNING AND SEVERAL POLICE LINE THE ROAD RIGHT OUTSIDE OF THE HOTEL. THIS WAS AN EXPENSIVE HOTEL AND I AM NOT HAPPY WITH WHAT I PAID. I DID NOT GET ANY SLEEP THE WHOLE WEEKEND.
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酒店回复: I am incredibly sorry for the inconveniences you have experienced while staying with us. We hope we get the change to welcome you in the future!
酒店位置不错 旁边就是体育场 出行很方便 床很舒服 房间很干净温馨 楼下早餐很好吃
位于夏洛特市中心，酒店很棒。前台接待员Diamond的服务热情专业，堪称一流。强烈推荐这家酒店。
这家酒店本身并不像我想象的那样。有很多价格合理的酒店，而且服务质量比这家好得多。
Very nice hotel with a great restaurant and rooftop bar. I would stay again, I believe when I booked the hotel one of their selling points were nice sheets. Whatever reason I was excited to try them, I think I've had better sheets in less as nice hotels. Still a 5 star stay for me because overall it was fantastic I just thought that was an odd selling point to be underwhelmed by.all the staff was very accommodating and nice to deal with as well.
Beautiful hotel with great views. Staff were very kind and helpful. Great location and the rooftop lounge was amazing.
Staff was very nice and accommodating for our late night arrival! Will definitely stay here again!
Hotel is nice but severely over priced for what it is. There is zero sound proofing. I could hear full on conversations from the hallway, Dora l
Great hotel, great location. Plenty of dining, and entertainment options nearby. Nice sports bar (Ink and Ivy) right s across the street. A ten minute walk to Bank of America Stadium. Great downtown area and everything is walkable. Safe, clean and vibrant. The hotel staff were courteous, friendly and helpful. Very nice restaurant downstairs in the hotel and a great rooftop bar area upstairs. Thoroughly enjoy my stay there. Will definitely stay there again if in Charlotte.
Front desk was very helpful, and accommodating. Room was nice. The noise from cars racing outside was over the top LOUD! Very difficult to relax, and sleep through the night.
THE PROPERTY OUTSIDE THE HOTEL WAS FULL OF YOUNG PEOPLE WITH VERY LOUD MOTOR CARS CIRCLING THE STREETS FOR HOURS, LATE NIGHT TO MID-MORNING. ALSO, THERE WERE THREE GUNSHOTS AND I WATCHED PEOPLE RUNNING AND SEVERAL POLICE LINE THE ROAD RIGHT OUTSIDE OF THE HOTEL. THIS WAS AN EXPENSIVE HOTEL AND I AM NOT HAPPY WITH WHAT I PAID. I DID NOT GET ANY SLEEP THE WHOLE WEEKEND.