酒店回复: Dear Valued Guest,Thank you very much for sharing your wonderful feedback following your recent stay at Best Western Ratchada Hotel.We are delighted to hear that you found your room clean, enjoyed our breakfast buffet, and appreciated our modern facilities and peaceful environment. It is also wonderful to know that our team made a positive impression with their friendliness and attentiveness. Your kind words are truly encouraging for our staff, and we are thrilled that your stay was comfortable and enjoyable.We look forward to welcoming you back to Best Western Ratchada Hotel on your next visit for another pleasant and relaxing stay.Warm regards,Best Western Ratchada Hotel

酒店回复: Dear Lingque,Thank you for taking the time to share your feedback following your stay at Best Western Ratchada Hotel. We appreciate your ratings and your honest comments, which help us better understand our guests’ experiences.We understand your observations regarding the location and dining options. While our location may not have fully suited your plans, we hope you were able to enjoy the quieter setting along with convenient access to local dining options, shopping malls, night markets, and the nearby Phra Ram 9 MRT station for exploring Bangkok with ease.We also regret any inconvenience caused by the need to request certain in-room amenities and by the air-conditioning noise during the night. Regarding amenities, essential items such as shampoo and body wash are provided as standard, while additional items are available upon request as part of our sustainability efforts. We appreciate your kind understanding. Please be assured that your comments have been shared with the relevant teams for review. We truly value your feedback and hope to have the opportunity to welcome you back to Best Western Ratchada Hotel for a more comfortable and enjoyable stay in the future. Until then, we wish you all the best.Warm regards,Best Western Ratchada Hotel

酒店回复: Dear Valued Guest,Thank you for choosing Best Western Ratchada Hotel and for taking the time to share your feedback. We are pleased to hear that you enjoyed the relaxed atmosphere and found our location convenient, with nearby shopping options such as Big C Ratchadaphisek and the night market, as well as easy access to two MRT stations - Phra Ram 9 and Thailand Cultural Centre. We are delighted to hear that our breakfast buffet added to your overall enjoyment during your stay. Your comments are truly valued, as they help us better understand our guests’ experiences and identify opportunities to continue improving our services. We sincerely appreciate your feedback and hope to have the opportunity to welcome you back to Best Western Ratchada Hotel again in the future, whenever your travels bring you our way.Warm regards,Best Western Ratchada Hotel

酒店回复: Dear bluebike,Thank you very much for sharing your wonderful feedback following your recent stay at Best Western Ratchada Hotel.We are delighted to hear that you enjoyed our friendly and attentive front desk team, as well as our thoughtfully equipped rooms with modern amenities including a safe, fridge, and microwave. It is also wonderful to know that you appreciated the charming and welcoming atmosphere of our lobby. We have noted your comments regarding the walk to Phra Ram 9 MRT station and hope that on your next visit the journey will feel even more convenient.Your kind words are truly encouraging for our team, and we look forward to welcoming you back for another enjoyable stay soon. Thank you once again for choosing Best Western Ratchada Hotel. Warm regards,Best Western Ratchada Hotel

酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback. We sincerely appreciate all comments from our guests, as they help us understand what travelers value most and inspire us to continue providing excellent service. While we understand every guest’s experience is unique, we are always committed to ensuring comfort, cleanliness, and a welcoming environment for everyone at Best Western Ratchada Hotel. We hope to have the opportunity to host you in the future and provide a memorable stay.Warm regards,Best Western Ratchada Hotel

酒店回复: Dear Valued Guest,We sincerely appreciate you sharing your feedback and awarding Best Western Ratchada Hotel a perfect score across all areas of your stay.We are delighted to know that you enjoyed our convenient location near the Phra Ram 9 MRT station, the wide variety of nearby dining options, our spacious rooms, and the friendliness of our team. It is also a pleasure to hear that you had the opportunity to enjoy our outdoor saltwater swimming pool.Regarding breakfast, we appreciate your comment and are pleased to know that, while the selection may not be extensive, it met your needs. Your feedback is valuable and supports our ongoing efforts to enhance our offerings.We truly appreciate your kind comments and look forward to welcoming you back to Best Western Ratchada Hotel in the future.Warm regards,Best Western Ratchada Hotel

酒店回复: Dear AuroraQQQ,Thank you very much for taking the time to share your feedback following your stay at Best Western Ratchada Hotel. We are delighted to hear that you enjoyed your experience, from the cleanliness and comfort of your room to the little details like our microwave, fridge, and desk setup. We also appreciate your comments regarding the hotel entrance and overall layout. We are glad that despite this, our team could assist you with an early check-in and make your arrival smooth.It is wonderful to know that our hotel felt suitable and comfortable for your stay. We truly value your support and look forward to welcoming you back to Best Western Ratchada Hotel for another enjoyable visit in the future.Warm regards,Best Western Ratchada Hotel

酒店回复: 尊敬的 Natalia Lysykh： 非常感谢您近期入住 Best Western Ratchada Hotel 后分享您的宝贵反馈。 我们很高兴得知您喜欢我们便利的地理位置、宁静的环境以及丰盛的自助早餐。我们尤其高兴的是，您还对我们提供的软冰淇淋机、咖啡站和软饮机等额外服务表示赞赏。我们始终致力于让每位客人的入住体验尽可能愉快。 我们也感谢您就门外噪音提出的意见。对于由此造成的任何不便，我们深表歉意。我们深知宁静的环境至关重要，并已将您的反馈与我们的团队分享，以便我们进行审核和改进。 我们也很高兴满足您延迟退房的要求，并很高兴这能让您住得更舒适。 再次感谢您选择 Best Western Ratchada Hotel。我们真诚地希望不久的将来欢迎您和您的家人再次光临。 此致， Best Western Ratchada Hotel

酒店回复: Dear Jayliu,Thank you for your detailed and positive feedback following your recent stay at Best Western Ratchada Hotel.We are glad you found our location convenient, within walking distance to both Phra Ram 9 and Thailand Cultural Centre MRT stations, with plenty of nearby dining options and a 7-Eleven convenience store close by.We appreciate your compliments on the room features, facilities, and emergency flashlight. After more than two years in operation, it is rewarding to hear that the condition of our building and rooms continues to meet your expectations. We also thank you for noting the digital hotel directory via QR code, and we will work to better communicate this to all guests.We value your suggestions about the bathroom lighting and door seal for soundproofing, and will look into improvements. Guest comfort is our priority, and your input is invaluable in helping us enhance the experience. We are also pleased you found our rates competitive and offering great value.Thank you once again for your thoughtful feedback. We look forward to welcoming you back to Best Western Ratchada Hotel on your next visit to Bangkok.Yours sincerely,Best Western Ratchada Hotel

酒店回复: 尊敬的宾客： 感谢您分享您近期在贝斯特韦斯特拉查达酒店 (Best Western Ratchada Hotel) 的入住体验。 对于您在入住期间遇到的电视和网络连接问题，我们深表歉意。我们理解即使多次尝试维修，问题依然反复出现，这无疑会让您非常沮丧，对于因此影响您的舒适体验，我们深感抱歉。 关于遥控器，我们通常在客房内配备一个标准遥控器，但如有需要，我们也提供第二个遥控器，用于访问我们 IPTV 系统上的特殊应用程序。尽管如此，我们理解这可能造成的困扰和不便。请放心，我们目前正在审查改进之处，以确保宾客在使用我们的 IPTV 服务时更加舒适便捷。 除了电视问题之外，我们真诚希望您的整体入住体验令人满意，并祝您入住愉快。您的反馈对我们非常重要，感谢您向我们反映这些问题。 再次感谢您的入住。我们期待您再次光临拉差达贝斯特韦斯特酒店，并期待未来为您提供更加便捷、愉悦的入住体验。 此致， 拉差达贝斯特韦斯特酒店