酒店回复: Dear Valued Guest,Thank you very much for sharing your wonderful feedback following your recent stay at Best Western Ratchada Hotel.We are delighted to hear that you found your room clean, enjoyed our breakfast buffet, and appreciated our modern facilities and peaceful environment. It is also wonderful to know that our team made a positive impression with their friendliness and attentiveness. Your kind words are truly encouraging for our staff, and we are thrilled that your stay was comfortable and enjoyable.We look forward to welcoming you back to Best Western Ratchada Hotel on your next visit for another pleasant and relaxing stay.Warm regards,Best Western Ratchada Hotel
酒店回复: Dear Lingque,Thank you for taking the time to share your feedback following your stay at Best Western Ratchada Hotel. We appreciate your ratings and your honest comments, which help us better understand our guests’ experiences.We understand your observations regarding the location and dining options. While our location may not have fully suited your plans, we hope you were able to enjoy the quieter setting along with convenient access to local dining options, shopping malls, night markets, and the nearby Phra Ram 9 MRT station for exploring Bangkok with ease.We also regret any inconvenience caused by the need to request certain in-room amenities and by the air-conditioning noise during the night. Regarding amenities, essential items such as shampoo and body wash are provided as standard, while additional items are available upon request as part of our sustainability efforts. We appreciate your kind understanding. Please be assured that your comments have been shared with the relevant teams for review. We truly value your feedback and hope to have the opportunity to welcome you back to Best Western Ratchada Hotel for a more comfortable and enjoyable stay in the future. Until then, we wish you all the best.Warm regards,Best Western Ratchada Hotel
酒店回复: Dear Valued Guest,Thank you for choosing Best Western Ratchada Hotel and for taking the time to share your feedback. We are pleased to hear that you enjoyed the relaxed atmosphere and found our location convenient, with nearby shopping options such as Big C Ratchadaphisek and the night market, as well as easy access to two MRT stations - Phra Ram 9 and Thailand Cultural Centre. We are delighted to hear that our breakfast buffet added to your overall enjoyment during your stay. Your comments are truly valued, as they help us better understand our guests’ experiences and identify opportunities to continue improving our services. We sincerely appreciate your feedback and hope to have the opportunity to welcome you back to Best Western Ratchada Hotel again in the future, whenever your travels bring you our way.Warm regards,Best Western Ratchada Hotel
5.0分
高级房, 1 张特大床
朋友出游
除了酒店距离最近的地铁站RM9要走10几分钟路以外。其他都很满意
酒店大堂风格很少女 到处有熊
房间中规中矩的现代风格 不是很大但什么都有 保险柜 大冰箱 居然还有微波炉 很周到
前台服务也很热情
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酒店回复: Dear bluebike,Thank you very much for sharing your wonderful feedback following your recent stay at Best Western Ratchada Hotel.We are delighted to hear that you enjoyed our friendly and attentive front desk team, as well as our thoughtfully equipped rooms with modern amenities including a safe, fridge, and microwave. It is also wonderful to know that you appreciated the charming and welcoming atmosphere of our lobby. We have noted your comments regarding the walk to Phra Ram 9 MRT station and hope that on your next visit the journey will feel even more convenient.Your kind words are truly encouraging for our team, and we look forward to welcoming you back for another enjoyable stay soon. Thank you once again for choosing Best Western Ratchada Hotel. Warm regards,Best Western Ratchada Hotel
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback. We sincerely appreciate all comments from our guests, as they help us understand what travelers value most and inspire us to continue providing excellent service. While we understand every guest’s experience is unique, we are always committed to ensuring comfort, cleanliness, and a welcoming environment for everyone at Best Western Ratchada Hotel. We hope to have the opportunity to host you in the future and provide a memorable stay.Warm regards,Best Western Ratchada Hotel
酒店回复: Dear Valued Guest,We sincerely appreciate you sharing your feedback and awarding Best Western Ratchada Hotel a perfect score across all areas of your stay.We are delighted to know that you enjoyed our convenient location near the Phra Ram 9 MRT station, the wide variety of nearby dining options, our spacious rooms, and the friendliness of our team. It is also a pleasure to hear that you had the opportunity to enjoy our outdoor saltwater swimming pool.Regarding breakfast, we appreciate your comment and are pleased to know that, while the selection may not be extensive, it met your needs. Your feedback is valuable and supports our ongoing efforts to enhance our offerings.We truly appreciate your kind comments and look forward to welcoming you back to Best Western Ratchada Hotel in the future.Warm regards,Best Western Ratchada Hotel
酒店回复: Dear AuroraQQQ,Thank you very much for taking the time to share your feedback following your stay at Best Western Ratchada Hotel. We are delighted to hear that you enjoyed your experience, from the cleanliness and comfort of your room to the little details like our microwave, fridge, and desk setup. We also appreciate your comments regarding the hotel entrance and overall layout. We are glad that despite this, our team could assist you with an early check-in and make your arrival smooth.It is wonderful to know that our hotel felt suitable and comfortable for your stay. We truly value your support and look forward to welcoming you back to Best Western Ratchada Hotel for another enjoyable visit in the future.Warm regards,Best Western Ratchada Hotel
酒店回复: 尊敬的 Natalia Lysykh:
非常感谢您近期入住 Best Western Ratchada Hotel 后分享您的宝贵反馈。
我们很高兴得知您喜欢我们便利的地理位置、宁静的环境以及丰盛的自助早餐。我们尤其高兴的是,您还对我们提供的软冰淇淋机、咖啡站和软饮机等额外服务表示赞赏。我们始终致力于让每位客人的入住体验尽可能愉快。
我们也感谢您就门外噪音提出的意见。对于由此造成的任何不便,我们深表歉意。我们深知宁静的环境至关重要,并已将您的反馈与我们的团队分享,以便我们进行审核和改进。
我们也很高兴满足您延迟退房的要求,并很高兴这能让您住得更舒适。
再次感谢您选择 Best Western Ratchada Hotel。我们真诚地希望不久的将来欢迎您和您的家人再次光临。
此致,
Best Western Ratchada Hotel
酒店回复: Dear Jayliu,Thank you for your detailed and positive feedback following your recent stay at Best Western Ratchada Hotel.We are glad you found our location convenient, within walking distance to both Phra Ram 9 and Thailand Cultural Centre MRT stations, with plenty of nearby dining options and a 7-Eleven convenience store close by.We appreciate your compliments on the room features, facilities, and emergency flashlight. After more than two years in operation, it is rewarding to hear that the condition of our building and rooms continues to meet your expectations. We also thank you for noting the digital hotel directory via QR code, and we will work to better communicate this to all guests.We value your suggestions about the bathroom lighting and door seal for soundproofing, and will look into improvements. Guest comfort is our priority, and your input is invaluable in helping us enhance the experience. We are also pleased you found our rates competitive and offering great value.Thank you once again for your thoughtful feedback. We look forward to welcoming you back to Best Western Ratchada Hotel on your next visit to Bangkok.Yours sincerely,Best Western Ratchada Hotel
房间比较干净,早饭好评
设施:房间都比较新
环境:还算安静,没有摩托佬炸街声音
服务:工作人员态度都蛮好的,nice住的也很舒服
去哪里都不太近,附近超市蛮多的,酒店的一次性用品每一次都要打电话要,吃的选择不多,房间的隔音应该可以至少没有很吵,但是空调冷气的声音很响特别晚上!
不是大马路边,稍微稍微走进去一点、也不算太偏,环境还是比较舒适的。距离BigC、夜市都还比较近,地铁也在附近。最重要的是有早餐,早餐还不错!好评!
除了酒店距离最近的地铁站RM9要走10几分钟路以外。其他都很满意
酒店大堂风格很少女 到处有熊
房间中规中矩的现代风格 不是很大但什么都有 保险柜 大冰箱 居然还有微波炉 很周到
前台服务也很热情
菜品很丰富,品相也好,肉很多,适合跟朋友们聚餐一起来,吃得太撑了真的是一个不可错过的打卡地,好吃又健康的店,火速上头!这个价格跟其他平台比起来真的划算太多了,而且环境、卫生各方面都不输其他家,真的必来
总体来说还是不错的,离地铁站不远,周围吃的很多,房间也宽敞,服务人员很友好,早餐不是很多选择,但够吃。二楼有个泳池!
饭店入口很小不起眼,一条小通到入到大厅,到的当下柜台就让提早入住了!
房间不大,但干净整洁,床套都整齐舒服,酒店也有香氛。还有微波炉,冰箱,写字桌子真台灯,挺不错,感觉也适合单身出游的女生!
这家酒店非常不错,走到商场和市场大概10分钟。周边很安静。
每天的早餐都不重样,是自助餐,甚至还有冰淇淋机。也有咖啡机和饮料贩卖机。
酒店唯一的缺点是关门的声音太大了,根本没办法轻一点。早上大家开始出去吃早餐的时候,关门声就把人吵醒了,不过我8岁的孩子倒是睡得很香,没被吵醒。
酒店还免费让我们延迟退房了。
酒店的位置很方便,距离thailand culture center和rama 9地铁站都步行不超过10分钟,旁边吃饭的地方也很多(有家鸡饭+米粉从很早营业到半夜),711也有。
房间里的窗子可以打开,便于换气和衣物晾干,设施也都非常新,特别值得表扬的是还配备了应急手电。所有的服务清单和洗漱用品(包括护发素和身体乳等都可以扫码查看(英文),然后向前台要。之前应该是有国内的住客没有仔细查看(或者看不懂英文),也没有问前台,就直接认为酒店不提供洗漱用品。
我们入住的房间是背街,很安静,关上窗户后听不到摩托的轰鸣声,这点在曼谷很难得,因为从早到晚到处都是摩托。。。
300多一晚的价格在曼谷性价比很高了,下次还会再来。
值得改进的有两点:卫生间镜前灯稍微有点暗,可以加一个灯。另外就是房间的门底下可以加装一个密封条,加强房间的隔音效果(走廊里)。
不知道是不是网络环境不好,电视好几次都看不了。修了两次也没修好,我又联系了携程。直到入住第三晚才发现,原来电视遥控器应该有两种。说实话,酒店每天都打扫,但竟然没发现遥控器缺失,这让我挺震惊的。