No hotel bar for guests. When we checked in and went to the bar to get a drink we were told they were full. Most of the patrons were not staying in the hotel. Absolutely unacceptable for a supposed 4 star hotel to not have a bar for hotel guests.
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酒店回复: Thank you for taking the time to write a review! I'm so sorry that you were unable to enjoy the bar. I will definitely pass this along to our Food and Beverage team. We hope you'll give us another shot to exceed your expectations!
5.0分
朋友出游
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We enjoyed our stay and appreciated the service we received. Every employee was very kind and greeted us warmly. We felt very well taken care of. We will return. Thank you for a wonderful night.
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酒店回复: Thank you so much for your kind review! We’re so glad to hear that you enjoyed your stay, and we hope to have the pleasure of welcoming you back again soon.
5.0分
朋友出游
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The room was spotless; the people were wonderful and friendly; the location was EXCELLENT!!! This was a perfect place to stay to enjoy Louisville shops restaurants and museums. GREAT GREAT GREAT hotel...
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酒店回复: Thank you so much for your kind review! We’re so glad to hear that you enjoyed your stay, and we hope to have the pleasure of welcoming you back again soon.
5.0分
其他
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Second stay in 18 months. Enjoy the area and the hotel is amazing. We did have to wait until 4:30 before our room was ready.
Valet was a bit deceiving. We had a rented mini van and we were charged for an oversized vehicle. Upon arriving at the hotel I was advised by a valet attendant that the vehicle was a standard size.
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酒店回复: Thank you so much for your kind review! We’re so glad to hear that you enjoyed your stay. I'm so sorry that you had to wait for you room to be ready and I will definitely pass on that feedback to the valet company. We hope to have the pleasure of welcoming you back again soon!
4.0分
情侣出游
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The rooms are unique. But dark with dark blue walls and the lighting was dim. Overall a nice place to stay with quite a few options nearby for food and drinks. The rooftop bar is nice for a drink before a night out. Ride share was readily available and made it so easy to get around town. I’d stay here again
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酒店回复: Thank you for taking the time to leave a review! We’re sorry to hear that the lighting was dim and truly appreciate you bringing this to our attention. Your feedback has been shared with our team. We hope to have the pleasure of welcoming you back again soon!
我们很享受在这家酒店的住宿，酒店很干净，装饰也很吸引人，还有一个可爱的小卖部，酒吧也很棒。我们没有尝试餐厅，但看起来很不错。我没有给酒店高分的原因是房间的照明实在太差了。只有床头有两盏小灯，架子上还有一盏小灯。外面天黑的时候，即使所有灯都开着，房间也几乎没有光线！浴室的灯光也很昏暗，即使淋浴灯亮着也一样。幸运的是，有一个带灯的放大镜，我才能化妆！
这是一家位于努鲁的非常棒的精品酒店。步行即可到达许多当地餐馆和酒吧。
房间装饰精美，色彩丰富。但晚上觉得房间有点暗。
楼上六楼的酒吧和休息室很棒——服务员Lee的表现超赞！
这家酒店更适合休闲度假旅客。早餐服务要到早上8点才开始，而且速度有点慢。房间里也没有咖啡机。
所以，强烈推荐给在路易斯维尔休闲度假的客人——如果是商务出差的话，可能需要重新考虑一下。
非常好的关注和良好的服务
我喜欢一切，非常感谢。
卧室很宽敞，床很舒服。
No hotel bar for guests. When we checked in and went to the bar to get a drink we were told they were full. Most of the patrons were not staying in the hotel. Absolutely unacceptable for a supposed 4 star hotel to not have a bar for hotel guests.
We enjoyed our stay and appreciated the service we received. Every employee was very kind and greeted us warmly. We felt very well taken care of. We will return. Thank you for a wonderful night.
The room was spotless; the people were wonderful and friendly; the location was EXCELLENT!!! This was a perfect place to stay to enjoy Louisville shops restaurants and museums. GREAT GREAT GREAT hotel...
Second stay in 18 months. Enjoy the area and the hotel is amazing. We did have to wait until 4:30 before our room was ready.
Valet was a bit deceiving. We had a rented mini van and we were charged for an oversized vehicle. Upon arriving at the hotel I was advised by a valet attendant that the vehicle was a standard size.
The rooms are unique. But dark with dark blue walls and the lighting was dim. Overall a nice place to stay with quite a few options nearby for food and drinks. The rooftop bar is nice for a drink before a night out. Ride share was readily available and made it so easy to get around town. I’d stay here again