I had an amazing service experience with Waseem, the night staff member; he is excellent and has become one of my friend from Saudi Arabia.
Insha'Allah, he will be the first person I plan to visit next time.
4.0分
其他
Good breakfast Good housekeeping and recession was good, I even forgot my credit card they called me.
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酒店回复: Dear Valued Guest, Thank you for your kind feedback! We’re delighted to hear that you enjoyed the breakfast, appreciated the housekeeping, and found our reception team helpful. It’s always our goal to ensure our guests feel cared for and comfortable during their stay. We’re especially glad to know that our team promptly reached out to you regarding your credit card—your trust and satisfaction mean everything to us. We look forward to welcoming you back for another pleasant experience in the future! Kind regards, Hotel Management
5.0分
其他
I’m very happy that have stayed in the hotel it was a great experience and the hotel staff was very helpful.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Hotel Qasr Al-Sahab Makkah and that our staff was able to make your stay enjoyable. We always strive to provide the best service to our guests, and it's wonderful to know we succeeded.If there's anything else we can assist you with or any feedback you'd like to share, we're always here to listen and help.Best regards, Management of Hotel Qasr Al-Sahab Makkah
4.0分
其他
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Good stay if you need accommodation for doing Umrah, can take Makkah bus to haram for SAR 4 per person. You have to walk so be prepared. Staff was friendly and accommodating.
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酒店回复: Thank you for your valuable feedback! We're pleased to hear that you had a good stay with us and found our accommodation suitable for your Umrah trip. We appreciate the tip about the Makkah bus to the Haram for SAR 4 per person; it's helpful information for future guests.We're glad to know that our staff were friendly and accommodating, and we strive to ensure all our guests have a pleasant experience.If there's anything else you'd like to share or any further assistance you need, please feel free to let us know.Best regards, Management of Hotel Qasr Al-Sahab Makkah
4.0分
家庭亲子
They didnot make upgrade or that but the hotel is nice
5.0分
其他
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Thank you for your great service
This hotel stay was a total positive experience. The staff are very helpful people and the hospitality is amazing. The breakfast was better than 5 start hotels. Totally surprised considering the small amount I paid. I will definitely recommend this hotel to other guests. Note that it’s 6km from Haram but is much better and cleaner than the hotel I stayed at last year.
酒店很漂亮，也很干净，从前台到所有员工都很友好。我要祝贺酒店经理招募到了如此优秀的团队。
酒店很漂亮，卫生状况也很好。
非常棒，客服也很出色。
ممتاز جدا وخدمة العملاء ممتازه ونظيف
感谢所有的服务
Excellent
I had an amazing service experience with Waseem, the night staff member; he is excellent and has become one of my friend from Saudi Arabia.
Insha'Allah, he will be the first person I plan to visit next time.
Good breakfast Good housekeeping and recession was good, I even forgot my credit card they called me.
I’m very happy that have stayed in the hotel it was a great experience and the hotel staff was very helpful.
Good stay if you need accommodation for doing Umrah, can take Makkah bus to haram for SAR 4 per person. You have to walk so be prepared. Staff was friendly and accommodating.
They didnot make upgrade or that but the hotel is nice
Thank you for your great service
This hotel stay was a total positive experience. The staff are very helpful people and the hospitality is amazing. The breakfast was better than 5 start hotels. Totally surprised considering the small amount I paid. I will definitely recommend this hotel to other guests. Note that it’s 6km from Haram but is much better and cleaner than the hotel I stayed at last year.