酒店回复: Dear Valued Guest,Greetings from SILQ Hotel and Residence,Thank you very much for taking the time to share your experience following your recent stay with us. We are truly pleased to hear that you were very satisfied with your overall stay and that you found our team polite and the environment enjoyable. It is also wonderful to know you appreciated our facilities and convenient location near the subway and Emsphere shopping mall. We sincerely regret the confusion and disappointment regarding the welcome drinks and voucher policy. We understand how this experience may have felt unclear. Your feedback is very valuable to us, and we will review how the information is presented to ensure it is more transparent and easily understood by our guests in the future.We hope to have the opportunity to welcome you back again and provide you with an even smoother and more enjoyable experience next time.Best regards,Nunticha H. I Assistant Guest Service Manager
酒店回复: 尊敬的宾客：
SILQ 酒店及公寓向您问好：
非常感谢您抽出时间分享您近期入住的体验。我们很高兴听到您入住愉快，尤其是宽敞的客房、舒适的床铺以及每天早晨的桑拿体验。我们也很高兴得知您对我们友好的员工、迎宾饮品以及位于九楼的酒吧赞不绝口。虽然我们很遗憾听到酒店位置不太理想，但我们很高兴酒店的班车服务让您出行更加便捷。
我们希望很快能再次欢迎您光临。
此致，
Nunticha H. I 值班经理
点评来源 Trip.com
4.5分
Habotai一室房
情侣出游
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位置´整点有到地铁站的接驳车，走路700m，酷热的曼谷也是比较受罪，一般我都是打车。
门口200m有两711和1家罗森
清洁度:不错，每天有留小费，打扫的仔细，备品补充及时
订的房间是行政房，50平米。有衣帽间。蒸烤一体机。洗衣机。但是我们都没有使用。每天给4-6瓶水
吃喝:和颂通酒家600m和荣泰船面700m，附近1km内有big c和万客隆，手信有着落了
颂通态度不行哈哈。酒店门口有面包店，味道还可以
其他:员工友善 礼貌，bar和餐厅也是有素质的工作人员
有给welcome drink，泡泳池人不多，可以。
下次还会光顾
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酒店回复: Dear Valued Guest,Greetings from SILQ Hotel and Residence,We sincerely appreciate your feedback and we are delighted to hear that you enjoyed the convenient location, the nearby amenities, and the comfort of your executive room. It is great to know our housekeeping team met your expectations and that you found the daily water supply and room facilities accommodating. We are also pleased that you found our staff friendly and professional, and that you were able to enjoy the pool and welcome drinks in a relaxing atmosphere.We hope to have the pleasure of welcoming you back again on your next visit to Bangkok.Best regards,Nunticha H. I Duty Manager
酒店回复: Dear Valued Guest, Greetings from SILQ Hotel and Residence, Thank you very much for returning to stay with us and for sharing your kind feedback. We are pleased to hear that you enjoyed our convenient location in the city center, with easy access to the BTS, shopping malls, and local restaurants. It is also wonderful to know that our staff made you feel welcome, and that you found your room clean, quiet, and well equipped for a comfortable stay. We truly appreciate your comments about our breakfast and are glad it added to your overall experience. We hope to have the pleasure of welcoming you back again on your next visit to Bangkok.Best regards,Nunticha H. I Duty Manager
1人觉得有用
5.0分
Habotai一室房
朋友出游
环境优雅舒适 卫生干净 房间设施完善 服务体贴周到
早餐丰富营养 性价比超值 没有让任何不愉快 值得选择 五星好评👍👍👍
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酒店回复: Dear Valued Guest,Greetings from SILQ Hotel and Residence, Thank you very much for taking the time to share your experience following your recent stay with us. We are thrilled to hear that you enjoyed the elegant environment, comfortable stay, and attentive service. It is great to know you were pleased with our breakfast and found your experience to be of great value. Your kind words mean a lot to our team.We hope to have the pleasure of welcoming you back again on your next visit to Bangkok.Best regards,Nunticha H. I Assistant Guest Service Manager
酒店回复: 尊敬的宾客：
SILQ 酒店及公寓向您致以问候：
非常感谢您在近期入住后抽出时间分享您的入住体验。我们非常遗憾您的入住体验未能达到您的期望，对于您入住期间因电力维护计划造成的不便，我们深表歉意。您的反馈非常宝贵，我们一定会参考您的反馈，改进未来重要更新的沟通方式。我们真诚希望您下次能再次选择我们，以便我们能够为您提供您所期望的无缝舒适体验。
此致，
Nunticha H. I 值班经理
酒店回复: Dear Valued Guest,Greetings from SILQ Hotel and Residence,Thank you very much for taking the time to share your experience following your recent stay with us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to Our Team Members.We hope to have the pleasure of welcoming you back again on your next visit to Bangkok.Best regards,Nuttaweera K. I Duty Manager
很满意！所有工作人员都很有礼貌，环境各方面都没问题，有泳池 桑拿 健身房（器械有点老旧）
位置也很好，走路就可以去地铁站，emsphere商场
入住时会送两张两杯欢迎酒的兑换券，我和朋友准备去兑换，点了酒单上的两杯酒，酒单上面标注了：（以下酒免费，时间限制一个小时内，超过一个小时收取一人990株之类的），先上了两杯超级难喝的欢迎酒，最后上了我们点的酒，也很一般，可能我们没看清酒单，沟通有障碍，最后还是一人付了990株😂有点文字游戏的感觉，990株去酒吧可以喝两三杯好喝的调酒了哈哈哈哈
除了位置，其他都超棒的！员工很友好，房间也很大。床睡起来特别舒服。酒店附近（素坤逸路39巷）有卖早餐和果汁的地方，离Emporium商场也很近。我每天早上都会去8楼的桑拿房，需要提前预订。酒店每小时都会有班车送到Phrom Phong站旁边的Emporium商场。9楼的欢迎饮品酒吧也很不错。
位置´整点有到地铁站的接驳车，走路700m，酷热的曼谷也是比较受罪，一般我都是打车。
门口200m有两711和1家罗森
清洁度:不错，每天有留小费，打扫的仔细，备品补充及时
订的房间是行政房，50平米。有衣帽间。蒸烤一体机。洗衣机。但是我们都没有使用。每天给4-6瓶水
吃喝:和颂通酒家600m和荣泰船面700m，附近1km内有big c和万客隆，手信有着落了
颂通态度不行哈哈。酒店门口有面包店，味道还可以
其他:员工友善 礼貌，bar和餐厅也是有素质的工作人员
有给welcome drink，泡泳池人不多，可以。
下次还会光顾
第二次入住，地理位置好在市中心，周边交通便利有B TS。有大型购物中心，各类小吃店。酒店工作人员专业又不失热情，房间安静整洁，房间设施齐全可以自己煮吃的。早餐种类丰富，味道都不错，好评，安利。
环境优雅舒适 卫生干净 房间设施完善 服务体贴周到
早餐丰富营养 性价比超值 没有让任何不愉快 值得选择 五星好评👍👍👍
这里的服务一直都非常棒。每次回来都感觉像回家一样。这次他们甚至给我准备了生日惊喜，真是太感动了。我已经等不及下次入住了！
很棒的酒店，服务一流——总是乐于助人。阳台上的景色美得令人惊叹。
我们非常享受在 SILQ 的住宿。工作人员服务周到，乐于助人。我们的房间宽敞华丽。我特别喜欢我们套房第二间卧室里的特大号床。酒店地理位置便利，靠近购物中心和轻轨站。无数餐馆和按摩店距离酒店仅几步之遥。
之前在Phrom Phong附近我常住万豪公寓，但这次我想找带自动清洗马桶和洗衣机的房间，所以选择了这家酒店。入住第二天，我在房间里工作时突然停电了！我赶紧用磕磕巴巴的英语向礼宾部确认，结果被告知从中午12点到下午5点会停电，说是为了维修？他们还说入住时已经解释过了，我听了非常震惊。我想起来入住时他们确实用英语说过什么，但这种重要的事情，如果能发邮件或提供书面说明就好了，用谷歌翻译也能看懂，这样就不会浪费宝贵的住宿时间了，对此我感到非常遗憾。这次住宿期间没有让我忘记停电不快的事情，所以下次我不会再入住了。也算学到了一课。这次也感谢trip.com。
酒店属于富人区，离地铁站很近，房间特别大，特别安静。前台小姐姐和礼宾都特别热情，热衷于交流，酒店还有泳池和欢迎饮品。