Clean room, polite and helpful staff when we needed extra towels and pillow case, good breakfast selections and staff during that time
展开
酒店回复: We are thrilled to hear that you had a first-rate experience at the Homewood Suites by Hilton Greenville. I can assure you that hosting you was our pleasure, and we hope to welcome you back again soon. Thank you for choosing us!
5.0分
家庭亲子
Very clean and well kept property. Great variety for breakfast. Very thoughtful and convenient room supplies available. Great home feel. Highly recommend!
展开
酒店回复: We are happy to hear from you and value your kind review. It is lovely to hear that our lovely breakfast and clean accommodations all helped make your trip enjoyable. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area.
3.0分
情侣出游
The room could have been cleaner and staff was ok except for the lady that checked us in. She could have had better manners.
展开
酒店回复: Thank you for taking the time to share your experience with your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.
5.0分
其他
展开
This has been a fantastic stay. We were in town for a night only, and my goodness. Check in was seamless, the lobby was immaculate, our room was spotless. We stayed in a suite with a separated bedroom, and it was so comfortable (two adults and three children). Breakfast was wonderful and I specifically want to mention the woman in the Stitch hoodie that was working; she was ON TOP of it all! Thank you for a wonderful stay!
展开
酒店回复: What a great review! It is always appreciated when guests take a moment to let us know that they loved their time at our Homewood Suites. We are in the service business and work to make guests happy above all else. Thank you for your kind words, and we hope to host your family again.
4.0分
家庭亲子
The room was very clean. I enjoyed my stay and I rested well. Wonderful staff members!
展开
酒店回复: It's fantastic to hear that you found our clean accommodations and kind staff to your liking. We strive to make every guest's stay as comfortable and enjoyable as possible, and your feedback is a wonderful testament to our efforts. Thank you for choosing us, and we look forward to welcoming you back soon.
5.0分
其他
展开
The hotel itself was great however the check in was just ok the lady act like I was a bother to her she didn't tell what floor I was on just gave me the hotel key she told me about breakfast but didn't say where it was going to be served at didn't tell me where the elevators were at & being this was my 1st time being here I figured that's something she should have made sure of
展开
酒店回复: Michelle, thank you for your review. Please know that I have taken your information and passed this along to our management for a coaching opportunity for our staff. We appreciate your feedback and are happy that you enjoyed your time with us. We hope to see you again soon!
5.0分
其他
Would definitely stay again
The hotel was beautiful. Very clean. Nice and quiet. Employees were friendly. Breakfast was nice, and a lot of choices.
1.0分
其他
展开
I was very upset!!!! I got bitten by bed bugs. Had to come home go to the doctor he gave me meds. I will never stay here again. I was so shocked because it is such a nice hotel just not spraying for fleas and bed bugs. I am very piss!!!!!!!!!!!!!!!!!!
5.0分
其他
展开
I liked the cleanliness of the entire hotel. The staff were very polite and professional. I also appreciated the amenities and convenience of the room to comfortably fit my family.
We were in town for a funeral and Homewood suites made us feel comfortable and treated us like family.
5.0分
商务出差
Very clean property , good breakfast and very polite and helpful front desk
展开
酒店回复: Thank you for staying with us during your visit to Greenville! We are delighted to hear that you found our accommodations refreshing, our breakfast delicious, and our staff attentive. We sincerely appreciate your kind review and hope to become your new favorite hotel in the area.
Clean room, polite and helpful staff when we needed extra towels and pillow case, good breakfast selections and staff during that time
Very clean and well kept property. Great variety for breakfast. Very thoughtful and convenient room supplies available. Great home feel. Highly recommend!
The room could have been cleaner and staff was ok except for the lady that checked us in. She could have had better manners.
This has been a fantastic stay. We were in town for a night only, and my goodness. Check in was seamless, the lobby was immaculate, our room was spotless. We stayed in a suite with a separated bedroom, and it was so comfortable (two adults and three children). Breakfast was wonderful and I specifically want to mention the woman in the Stitch hoodie that was working; she was ON TOP of it all! Thank you for a wonderful stay!
The room was very clean. I enjoyed my stay and I rested well. Wonderful staff members!
The hotel itself was great however the check in was just ok the lady act like I was a bother to her she didn't tell what floor I was on just gave me the hotel key she told me about breakfast but didn't say where it was going to be served at didn't tell me where the elevators were at & being this was my 1st time being here I figured that's something she should have made sure of
Would definitely stay again
The hotel was beautiful. Very clean. Nice and quiet. Employees were friendly. Breakfast was nice, and a lot of choices.
I was very upset!!!! I got bitten by bed bugs. Had to come home go to the doctor he gave me meds. I will never stay here again. I was so shocked because it is such a nice hotel just not spraying for fleas and bed bugs. I am very piss!!!!!!!!!!!!!!!!!!
I liked the cleanliness of the entire hotel. The staff were very polite and professional. I also appreciated the amenities and convenience of the room to comfortably fit my family.
We were in town for a funeral and Homewood suites made us feel comfortable and treated us like family.
Very clean property , good breakfast and very polite and helpful front desk