酒店回复: Dear Natrajkumar, Thank you for sharing your experience. We're glad to hear you appreciated the location and the courtesy of our staff, as we strive to provide excellent service. We understand your concerns about the expectations regarding the property and will take your feedback regarding maintenance and menu options seriously. It's valuable for us to know how we can enhance our offerings. We hope your future travels bring you more delightful experiences. Sincerely, The Sterling Holidays Team
We had a comfortable stay at Sterling Guruvayur. The hotel is clean, well maintained, and very comfortable. The service was excellent, thanks to the amazing staff—Gokul, Aljith, Midhun, Philip, Fahad, Sangeeth, Hrithul, and Ramitha—who were all on top of everything. Highly recommend this place for a smooth and pleasant stay.
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酒店回复: Dear Beetlem, Thank you for sharing your wonderful experience at Sterling Guruvayur! It's great to hear that you found the hotel clean and well-maintained, and that the service from our staff made your stay comfortable. We truly appreciate your recommendation and hope to welcome you back soon for another pleasant stay. Sincerely, The Sterling Holidays Team
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My son and I stayed for our visit to the Guruvayur temple, being Sterling members. It is very neat and clean, the breakfast buffet was fresh and filling. Sujith at the front desk is very helpful so is the entire staff. He gave us very useful guidance for our stay though unfortunately I met him almost at the time of our departure. Make it a point to meet him so you can plan your trip in the best possible way.
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酒店回复: Dear S D, Thank you for your wonderful review! We're delighted to hear that you and your son enjoyed your stay during your visit to the Guruvayur temple. It's great to know that you appreciated the cleanliness of the hotel and found the breakfast buffet satisfying. We'll be sure to pass on your kind words to Sujith and the entire team. Your feedback about meeting him earlier is noted, and we hope to welcome you back soon for another fantastic stay! Sincerely, The Sterling Holidays Team
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Smooth Check in process. Very spacious and well maintained rooms . Linens were clean and spot less . Beds and pillows were of very good quality ensuring a sound sleep. Washrooms were well maintained . Room services were spot on . They have a good vegetarian restaurant that serves excellent vegetarian spread . Krishna temple can be easily reached taking an autorickshaw from the hotel .
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My family and I are very happy with our experience at the Guruvayur Sterling resort. We have stayed there several times in the past two years and the experience has always been satisfactory. The location is quite close to temple which is very convenient for us. Mr. Biju K Raman has been professional and pleasant in his approach.
员工非常出色，酒店也很干净。总体来说，性价比很高。
非常愉快的住宿体验
这个地方好坏参半。酒店在地理位置方面得分很高。唯一胜过这个评分的是员工的礼貌和乐于助人。这是我见过的最好的服务之一。我被 Sterling Tag 误导了，以为这是度假村。它只是寺庙镇上一家功能齐全的高价酒店。没有其他装饰。空调和电源插座/灯需要维护。我相信酒店会有人询问详细信息 - 但他们应该了解这些问题。食物令人大失所望。这是标准的自助餐之一，主要以北印度菜为主。我原本期待以喀拉拉邦菜为主，结果却发现不是。我无法理解菜单的“旁遮普化”。幸运的是，步行距离内有许多较小且较便宜的餐厅，可以品尝当地美食。另一个令人失望的是，他们没有提供 24 小时基本服务 - 作为一个寺庙小镇，清晨的朝觐很常见，我本来很想在早上 5 点喝一杯滤泡咖啡。当然，房间里有水壶、速溶咖啡和茶包。总的来说，体验好坏参半。如果您在这里待一天或最多两天，请选择这家。不要预订更长时间的住宿。
优点 - 员工很友好。尽管人手严重不足，但值班员工还是很乐于助人。缺点 - 房间里的空调坏了 - 需要 3 次才能降温，但效果不够好 - 迷你冰箱不工作 - 房间里的电源插座不够 - 由于人手不足，餐厅很糟糕。我们不得不像乞丐一样排队等待吃早餐。 - 会员帮助热线毫无用处，甚至在客户打电话时都没有礼貌地回电。 - 停车位不足。如果有大约 100 个房间，则需要一个多层停车场，只有 10 个停车位是完全愚蠢的。 - 客房服务把订单弄乱了 - 2 杯咖啡和 1 杯茶变成了 1 杯茶和 1 杯咖啡。
作为我们女儿的婚礼嘉宾，我们在 Sterling 住了两晚。接待和服务都很棒。早餐种类丰富，味道鲜美。卫生和清洁也一流。特别感谢 Biju Ra*** 让我们住得愉快，没有麻烦。
该酒店距离寺庙仅几步之遥。酒店提供舒适的住宿和美味的素食。房间维护得非常整洁，酒店工作人员非常乐于助人。餐厅非常棒，提供热腾腾的美味佳肴
We had a comfortable stay at Sterling Guruvayur. The hotel is clean, well maintained, and very comfortable. The service was excellent, thanks to the amazing staff—Gokul, Aljith, Midhun, Philip, Fahad, Sangeeth, Hrithul, and Ramitha—who were all on top of everything. Highly recommend this place for a smooth and pleasant stay.
My son and I stayed for our visit to the Guruvayur temple, being Sterling members. It is very neat and clean, the breakfast buffet was fresh and filling. Sujith at the front desk is very helpful so is the entire staff. He gave us very useful guidance for our stay though unfortunately I met him almost at the time of our departure. Make it a point to meet him so you can plan your trip in the best possible way.
Smooth Check in process. Very spacious and well maintained rooms . Linens were clean and spot less . Beds and pillows were of very good quality ensuring a sound sleep. Washrooms were well maintained . Room services were spot on . They have a good vegetarian restaurant that serves excellent vegetarian spread . Krishna temple can be easily reached taking an autorickshaw from the hotel .
My family and I are very happy with our experience at the Guruvayur Sterling resort. We have stayed there several times in the past two years and the experience has always been satisfactory. The location is quite close to temple which is very convenient for us. Mr. Biju K Raman has been professional and pleasant in his approach.