酒店回复: Dear Guest,Thank you for the outstanding 10/10 rating! We’re so glad you enjoyed the privacy of the hotel, our rich breakfast, and the convenience of our location. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay.Warm regards,Kwetu Nairobi, Curio Collection by Hilton
酒店回复: Dear Mia,Thank you for taking the time to share such thoughtful feedback. We are delighted you enjoyed our dining experience, especially the Caesar salad, and appreciated the welcome drink on arrival.We are truly sorry that aspects of your room and facilities fell short of your expectations. Your comments, and overall convenience are important to us, and we will share them with our team to guide improvements.While we regret that your stay didn’t meet your expectations, we are grateful for your kind words about our food and peaceful setting, and we would be happy to welcome you back for another memorable dining experience.Warm regards,Kwetu Nairobi, Curio Collection by Hilton
酒店回复: Dear Valued Guest,Thank you for your review and for sharing your experience with us. We appreciate your kind words about our hotel's design, service, and cleanliness. Your feedback regarding the shower water pressure is noted, and we will look into it to enhance our guests' experience.We hope to welcome you back for an even better stay in the future. Safe travels!Best regards,Kwetu Nairobi, Curio Collection by Hilton
酒店回复: Dear Guest,Thank you for taking the time to share your experience and for rating us so highly across all categories. We are pleased to know you enjoyed our environment and facilities.We sincerely apologize for the inconvenience caused by the fire alarm during your stay. This was due to a technical fault that has since been fully resolved. Your comfort and peace of mind are very important to us, and we appreciate your understanding.We hope to have the pleasure of welcoming you back for a truly uninterrupted and relaxing experience.Warm regards,Kwetu Nairobi, Curio Collection by Hilton
5.0分
宁静特大床客房
情侣出游
非常新,设施非常齐全的酒店
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酒店回复: Dear Valued Guest,Thank you for your wonderful rating and kind words. We're delighted to hear that you enjoyed the surroundings, amenities, cleanliness, and service during your stay. As a newly opened hotel, feedback like yours encourages us to continue delivering memorable experiences.We hope to welcome you back to Kwetu Nairobi, Curio Collection by Hilton, very soon.Warm regards,Kwetu Nairobi, Curio Collection Hilton
酒店私密性非常好,早餐特别丰富!距离Village market大约10分钟车程,距离机场打车约40分钟车程。
这家酒店的饭很好吃(但是我个人不爱aged 牛排),非常喜欢他们的凯撒沙拉。
再说房间,厕所空间狭长,排风和排水系统比较差劲,我想用喷头清理厕所的时候水流外面很多。浴室只有一扇门,在7月的内罗毕,洗澡半开放还是挺冷的。
给的房间楼层很矮,只能够看得到停车场,和描述里的花园景不太一样,去的时候有欢迎饮料。
另外住宿和大堂不在一个block,觉得挺不方便的,虽然大堂在出去的必经之路。
会考虑再去吃饭,住宿则不太会考虑了,一是设施一般 ,二是因为这个地方交通去市区也有半小时的距离。
在内罗毕的话,喜欢住安静的地方,这个价格倒是不错。
有预算的话其实附近有更好的选择。
酒店设计新颖,服务很好,干净卫生,就是洗澡水流有点小。整体不错,堵车高峰时段距离Wilson 机场约50分钟车程。
很棒的酒店!Monika把房间打扫得简直完美,我这辈子都没见过这么好的客房服务!酒店坐落在森林里,设计也很新颖,非常棒。有很多娱乐设施、酒吧和餐厅,服务也超级赞。如果来内罗毕,我强烈推荐大家住这家酒店。顶呱呱!!!
这家酒店棒极了。一切都让我惊喜又印象深刻。我喜欢这里的装修、设施,最重要的是员工的专业素养。
前台的 John 非常出色,他认出我是银卡会员,还特意在我的房间里准备了马卡龙和巧克力。礼宾部的 Nick 也非常棒,他们都竭尽全力地帮助我。
房间简直是梦想中的样子,床非常舒服,装修美轮美奂,电视节目种类也很丰富。客房服务员送来了自制的咖啡磨砂膏,用起来很舒服,让我的皮肤变得非常光滑。
屋顶酒吧和餐厅是必去之地;那里的氛围、美食、饮品和景色都是一流的。
这是我住过最棒的希尔顿酒店。
整体环境都很好,但有个奇葩的点是夜里3点跟5点火警响了,响了好一会直到我们打电话给前台才关了火警。
非常新,设施非常齐全的酒店
服务和早餐都很好,我们还在 Upepo 吃了两次晚餐,味道非常棒。
员工非常棒,房间还可以。
这次住宿体验不错。