Hotel is conveniently located near everything . The staff was really nice. Security presence was known however, as a single traveler I did feel a little unsafe and as though I needed to take extra precautions to remain as such. The room is decent. It’s time update/rechaulk a lot of the room from black mold in the bathroom to just old cracks and crannies.
酒店回复: We appreciate you taking the time to give us your feedback.
1.0分
家庭亲子
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The key didn’t work for the room or the pool door. It was a huge inconvenience having to be escorted into our room. The water pressure in both bathrooms was horrible and the tv remote didn’t work.
5.0分
家庭亲子
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Second time we stay here in the last two years. Super clean, super comfortable and the staff is wonderful! This is our home away from home when we travel to Lake Charles!
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酒店回复: Gary, we appreciate your loyalty and you taking the time to tell us about your experience with us.
5.0分
家庭亲子
Outside activities were very nice . The room was very clean and spacious
酒店回复: Thank you for taking time to give us your feedback.
2.0分
其他
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Room was not available upon check-in. Multiple broken items in room, including door to the bathroom, one tv that wouldn’t work. The room keys also quit working a few hours after check in.
Otherwise, the property itself was great. Seems to be management and maintenance problems.
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酒店回复: Hello Adam, we are sorry to hear that we did not meet your expectations. We hope for the opportunity to serve you again.
5.0分
其他
Very friendly and professional staff! Loved the comfort and cleanliness of this hotel.. will definitely stay again!
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酒店回复: Dwana, thank you for taking the time to tell us about your experience at Staybridge Suites, Lake Charles. Please know that your feedback is extremely valuable to us.
3.0分
其他
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Softball Tournamanet
overall the place was ok, the location was ideal and it was close to retail and local restaurants. The room was ok with a small kitchenette. It was room dated but again it served our purpose for the weekend.
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酒店回复: Thank you, Christopher, for your feedback of your stay with us. We look forward to the opportunity to serve you better in the near future.
5.0分
情侣出游
Great hotel, the staff was very friendly, rooms are amazing & the breakfast was delicious.
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酒店回复: Thank you, Wendy, for taking the time to tell us about your experience at Staybridge Suites, Lake Charles. We hope to see you again.
5.0分
情侣出游
This my second stay very nice and clean is what i love so much about it
酒店回复: We greatly appreciate your business and your feedback.
5.0分
其他
Little get a way
Great clean hotel. Good breakfast, nice pool
酒店回复: We greatly appreciate your feedback, and hope to see you soon.
Hotel is conveniently located near everything . The staff was really nice. Security presence was known however, as a single traveler I did feel a little unsafe and as though I needed to take extra precautions to remain as such. The room is decent. It’s time update/rechaulk a lot of the room from black mold in the bathroom to just old cracks and crannies.
The key didn’t work for the room or the pool door. It was a huge inconvenience having to be escorted into our room. The water pressure in both bathrooms was horrible and the tv remote didn’t work.
Second time we stay here in the last two years. Super clean, super comfortable and the staff is wonderful! This is our home away from home when we travel to Lake Charles!
Outside activities were very nice . The room was very clean and spacious
Room was not available upon check-in. Multiple broken items in room, including door to the bathroom, one tv that wouldn’t work. The room keys also quit working a few hours after check in.
Otherwise, the property itself was great. Seems to be management and maintenance problems.
Very friendly and professional staff! Loved the comfort and cleanliness of this hotel.. will definitely stay again!
Softball Tournamanet
overall the place was ok, the location was ideal and it was close to retail and local restaurants. The room was ok with a small kitchenette. It was room dated but again it served our purpose for the weekend.
Great hotel, the staff was very friendly, rooms are amazing & the breakfast was delicious.
This my second stay very nice and clean is what i love so much about it
Little get a way
Great clean hotel. Good breakfast, nice pool