酒店回复: Thank you for sharing your feedback. We truly appreciate your business and are delighted to hear that you enjoyed our hotel, it's convenient location, and the friendliness of our team. Maintaining a clean and welcoming environment for our guests is our top priority, and we deeply regret that we fell short of your expectations due to the issue with ants in your room. Please accept our sincere apologies for this inconvenience. We promptly addressed the situation by having professionals assess and resolve the matter to ensure a comfortable stay for all future guests. We hope you'll give us another opportunity to provide you with a pleasant and worry-free experience on your next visit
酒店回复: Thank you for your feedback—we truly appreciate your business and value your input. We sincerely apologize for not meeting your expectations due to the key machine being down and the temporary water outage. Please accept our sincerest apologies.To provide some context, the issue with the water was caused by a malfunctioning city water breaker, which affected our system as well. While the front desk was initially unaware of the situation, our maintenance team was actively addressing the problem as soon as it occurred. Additionally, we want to reassure you that we did not charge you for the bottled water you took.If you have any further comments or questions, please feel free to call or email us. We truly appreciate you staying with us and hope to have the opportunity to provide you with a better experience in the future. Thank you.
酒店回复: Thank you for your rating—we genuinely appreciate your business and are pleased to hear that you found our hotel and room to be great. However, we sincerely regret that we were unable to provide the specific room type you requested upon check-in. Your feedback is invaluable to us, and we hope to have the chance to offer you an even more comfortable and enjoyable stay in the future.
酒店回复: Thank you for your rating—we truly appreciate your business and are delighted that you enjoyed your stay, especially the convenience of I-49 and the cleanliness of our hotel. However, we sincerely apologize for the noise disturbance. Your feedback is extremely valuable to us, and we hope to have the opportunity to provide you with an even more comfortable and enjoyable experience in the future.
酒店设施很新，位置也不错，周围很多餐厅
值得一提的是窗帘遮光很好 冰箱有冷冻和冷藏 非常好
还行吧，就是打扫卫生要跟前台预约比较少见
酒店条件不错，出差不错的选择。
酒店很不错，位置也很好。员工很友好。最大的问题是房间里有蚂蚁。好多蚂蚁。我告诉前台，他说他们会调查一下。他们只是把我房间里的咖啡机搬走了。但房间里还是有很多蚂蚁。这简直让人无法接受，所以我不会再来了。
唯一的问题是他们的房间钥匙机坏了，她无法配钥匙。每次她都得陪我们去房间，然后把我们和其他几位客人一起开门。经理既没空帮忙，也没人来修钥匙机。我们为这位不得不独自处理所有事情的可爱小姑娘感到惋惜！她人很好！总是面带微笑！
入住时，房间钥匙机坏了，每次离开房间都必须有工作人员陪同才能进房间。第二天，房间里没有水，工作人员却毫不知情。当被问到是否有饮用水可以刷牙时，他们问我们希望如何支付水费。
别指望能睡着
我们去参加一个活动，本来想晚上能睡着。结果酒店里一群小球员在走廊里跑来跑去，还乘电梯，还大喊大叫，一直到快凌晨12点30分。我试着给前台打电话，打了好几次都没人接。后来我亲自去了走廊，让孩子们回房间。这完全不是家长的本意。简直荒唐。大约10分钟后，前台打来电话说他们也听到了——问题是为什么不由你们来处理，而是由客人来处理。
酒店很棒，房间也很棒。前台工作人员不太好。他们又故技重施，说我已经付过钱的大床套房已经订满了（当时才下午3:15）。在我坚持要求下，他们再三确认后才“找到房间”。
远离主干道，环境优美安静。工作人员非常友好，免费早餐非常棒，还有新鲜出炉的煎饼！酒店干净整洁，房间比预期宽敞得多。淋浴间宽敞，床也很舒服。这是您住宿的绝佳选择。我们一定会再来的！
交通便利，靠近I49公路，而且干净。凌晨1点半左右，我们那层楼有点吵，好像有人在吵架。这不是汽车旅馆的错；大家只是需要学会在公共场合举止得体，把争吵留在家里。