酒店回复: We are glad to hear you enjoyed your stay. Feel free to join us again some time for some more cookies! It is always our pleasure to welcome guests and let them know they are truly valued here at the DoubleTree by Hilton in Greeley!
1.0分
商务出差
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My recent stay 5 days , The bathroom was dirty long hair all over the floor. The carpet had not been swept. There was crumb and candy. The staff was rude not very accommodating. I am a diamond member, expected more from this hotel.
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酒店回复: Thank you for your feedback. I’m very sorry for the condition of your room and the service you experienced. This isn’t the standard we strive for, and your comments have been shared with our team to address immediately. We appreciate your loyalty and hope to better serve you in the future.
5.0分
家庭亲子
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This is my go to when in Greeley this recent was perfect as expected only complaint is the girl Tanya at the front desk wasn't the nicest and a little more then rude but other then that a great stay
3.0分
其他
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Stay here for location, NOT service or amenities. "Free" wifi only for rewards members, breakfast not included. Outrageously expensive breakfast buffet. Staff indifferent to requests. A/C unit in room had extremely loud fan and a loose cover that rattled so badly we had to turn it off to sleep. I was very disappointed considering the price, we are on ane tended trip and have had much nicer accomodations in more modest properties.
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酒店回复: Thank you for taking the time to share your feedback. I’m sorry to hear your stay did not meet expectations, particularly with noise concerns and service interactions. We’ll be reviewing your comments with our team to make necessary improvements. We appreciate your input and hope you’ll consider giving us another opportunity in the future.
4.0分
其他
Did not get room clean untill the 3 day & still they only made the bed & brought towels but did not clean the restroom sink or toilet
5.0分
情侣出游
The hotel is beautiful! It’s in the heart of Greeley so there’s definitely no lack of things to do. The staff was kind and the overall experience was 10/10!
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay and loved our location in the heart of Greeley. Your 10/10 means a lot to our team — we can’t wait to welcome you back soon!
3.0分
家庭亲子
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Everything was great but the air conditioner in our room was so loud. It kept us up all night because of how noisy it was but it was too warm for us to shut it off.
5.0分
其他
Great location
Great location in Greeley. Clean, comfortable and quiet. Would definitely stay again.
5.0分
家庭亲子
Friendly service. Beautiful amenities. Would definitely stay again!
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酒店回复: Thank you so much for taking the time to share your experience! We’re thrilled to hear you enjoyed your stay and that our team helped make it a positive one. We truly appreciate your feedback and hope to welcome you back to the DoubleTree Greeley soon!
我对携程和希尔顿逸林酒店都很不满意。我通过携程预付了房费,享受了95折优惠,结果酒店又向我收了一次钱。所以我等于为一家不怎么样的酒店付了两次钱。希尔顿逸林说携程没有给他们付款。这让我白白损失了118美元。
好的
My recent stay 5 days , The bathroom was dirty long hair all over the floor. The carpet had not been swept. There was crumb and candy. The staff was rude not very accommodating. I am a diamond member, expected more from this hotel.
This is my go to when in Greeley this recent was perfect as expected only complaint is the girl Tanya at the front desk wasn't the nicest and a little more then rude but other then that a great stay
Stay here for location, NOT service or amenities. "Free" wifi only for rewards members, breakfast not included. Outrageously expensive breakfast buffet. Staff indifferent to requests. A/C unit in room had extremely loud fan and a loose cover that rattled so badly we had to turn it off to sleep. I was very disappointed considering the price, we are on ane tended trip and have had much nicer accomodations in more modest properties.
Did not get room clean untill the 3 day & still they only made the bed & brought towels but did not clean the restroom sink or toilet
The hotel is beautiful! It’s in the heart of Greeley so there’s definitely no lack of things to do. The staff was kind and the overall experience was 10/10!
Everything was great but the air conditioner in our room was so loud. It kept us up all night because of how noisy it was but it was too warm for us to shut it off.
Great location
Great location in Greeley. Clean, comfortable and quiet. Would definitely stay again.
Friendly service. Beautiful amenities. Would definitely stay again!