酒店回复: Obrigado pela avaliação 10/10 no TownePlace Suites Austin Round Rock! Agradecemos os elogios sobre a localização e estacionamento. Lamentamos o desconforto do sofá-cama e as opções limitadas no café. Estamos revisando isso. Para mais variedade, sugerimos os donuts frescos da Round Rock Donuts ou as refeições saudáveis no Jack Allen's Kitchen.Thank you for your 10/10 review of TownePlace Suites Austin Round Rock! We appreciate your compliments on our location and parking. We apologize for the sofa bed discomfort and limited breakfast options. We are reviewing this. For more variety, we recommend the fresh donuts at Round Rock Donuts or the healthy meals at Jack Allen's Kitchen.
4.0分
家庭亲子
原文
翻译提供方：Google
沙发床垫太糟糕了，他们应该换掉。
他们留给我铺床的床单上还有头发。
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酒店回复: Thank you for taking the time to share your feedback for your recent stay at TownePlace Suites Austin Round Rock. I'm very sorry to hear about the condition of the sofa bed mattress and the cleanliness of the sheets provided. This is certainly not the experience we want any of our guests to have, and I understand how disappointing it must have been.Please know that we take your comments seriously. We are actively reviewing the condition of our sofa beds and addressing the issue with our housekeeping team to ensure that all linens meet the high standards of cleanliness our guests expect and deserve.We truly appreciate you bringing this to our attention and hope to have the opportunity to better serve you in the future.
酒店回复: ¡Gracias por tu amable reseña! Estamos encantados de saber que disfrutaste tu estancia en TownePlace Suites Austin Round Rock y que Gemma tuvo una impresión positiva. Agradecemos tus sugerencias sobre la variedad del desayuno y la limpieza de la habitación. ¡No olvides aprovechar nuestra piscina al aire libre y las parrillas Webster en tu próxima visita! ¡Esperamos darte la bienvenida nuevamente para otra excelente experiencia!
4.0分
其他
原文
翻译提供方：Google
很棒的住宿
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酒店回复: Thank you for your great review! We're thrilled you enjoyed your time at TownePlace Suites Austin Round Rock. We hope you had a chance to grab coffee at Lone Star Bakery or explore the shops at the Round Rock Premium Outlets. We look forward to your next visit!
5.0分
商务出差
Nice and clean hotel, convenient location, yet very quiet. Many dining options nearby. Kitchen in the room and free breakfast.
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re thrilled to hear you enjoyed your stay at the TownePlace Suites by Marriott Austin Round Rock and appreciated our clean and quiet accommodations, convenient location, and the in-room kitchen and complimentary breakfast. Our team works hard to provide a comfortable home-away-from-home experience, and it’s great to know we succeeded. During your next visit, be sure to stop by Round Rock Donuts, a local favorite just a few minutes away, for one of their famous oversized glazed donuts! We look forward to welcoming you back to the TownePlace Suites by Marriott Austin Round Rock soon.
5.0分
其他
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Loved the stay
Theres nothing to complain about with our stay. Super friendly and welcoming staff. The room was spacious and just right. Excellent breakfast as well.
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酒店回复: Thank you so much for the kind words! We’re thrilled to hear there was “nothing to complain about” and that our team’s friendly welcome, your spacious room, and our excellent breakfast all made your stay just right. We’ll be sure to share your compliments with the team; they love hearing feedback like this.For your next visit, we recommend stopping by the iconic Round Rock Donuts a local favorite just a few minutes from the hotel. It’s perfect for a morning treat before you head out for the day.We appreciate you choosing TownePlace Suites Austin Round Rock and can’t wait to welcome you back!
5.0分
其他
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The most excellent breakfast, shout out to the amazing cook-Ms.Francisca…sweetest lady ever! It meant a lot to have her checking up on my 5 year old to see how he rated the food, which needless to say, he gave it a 2 thumps up! Cleanliness and comfort were 10/10!
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酒店回复: Thank you so much for your kind words and the glowing 10/10 rating! We’re absolutely thrilled to hear that you and your family had such a positive experience with us at TownePlace Suites by Marriott Austin Round Rock. Ms. Francisca will be overjoyed to know she made such a memorable impression—she truly embodies the heart of our hospitality, and your recognition means the world to her and our team. We're especially happy to hear your little one enjoyed breakfast. We also appreciate your comments on the cleanliness and comfort of your stay; those are things we take great pride in. On your next visit, if you're in the mood to try something local, we recommend Louisiana Longhorn Café, a family-owned gem here in Round Rock that serves up authentic Cajun flavors in a casual, welcoming atmosphere. We look forward to welcoming you and your family back again soon!
5.0分
其他
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Best motel stay ever!!!!!
This motel was the best motel I’ve ever stayed in. From friendly staff and management to soft comfortable beds. Clean and I felt safe and welcome. Great service! We found a small issue and reported it and it was resolved in a few hours. Never have I had that care and thoughtfulness. Will definitely stay here again! Thank you Juan Lupe and Gema!
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酒店回复: Thank you for your wonderful review of TownePlace Suites Austin Round Rock! We're thrilled you enjoyed your stay, from our comfy beds to Juan Pablo's exceptional service. Next time, we recommend trying the famous kolaches at Round Rock Donuts or a craft brew at The Brass Tap. We can't wait to welcome you back!
5.0分
其他
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Excellent
The hotel is excellent, and the rooms are clean. Their breakfast is superb, and they have a dedicated customer relations team. There’s ample parking space available, and the security is very good.
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酒店回复: Thank you for your wonderful for us here at TownePlace Suites Austin Round Rock! We're thrilled you enjoyed our clean rooms, superb breakfast, and attentive service. It's great to hear our parking and security met your needs. Next time, be sure to explore nearby gems like Round Rock Donuts or The Brass Tap for a taste of local flavor. We hope to welcome you back soon!
第二次入住了，非常棒。
酒店的设施很新，厨房用具齐全。
前台服务很热心。
其他设施也完整，旁边还有个篮球框，没事可以下午投篮娱乐一下。
酒店不错，位置优越。沙发床不太舒服。停车方便。早餐还行，但总体来说选择不多，而且健康食品也很少。
沙发床垫太糟糕了，他们应该换掉。
他们留给我铺床的床单上还有头发。
一切都很好，接待员非常友善和热情，她的名字是杰玛，我希望早餐能有更多种类，为什么不让房间打扫干净，但在其他方面都提供优质的服务！
很棒的住宿
Nice and clean hotel, convenient location, yet very quiet. Many dining options nearby. Kitchen in the room and free breakfast.
Loved the stay
Theres nothing to complain about with our stay. Super friendly and welcoming staff. The room was spacious and just right. Excellent breakfast as well.
The most excellent breakfast, shout out to the amazing cook-Ms.Francisca…sweetest lady ever! It meant a lot to have her checking up on my 5 year old to see how he rated the food, which needless to say, he gave it a 2 thumps up! Cleanliness and comfort were 10/10!
Best motel stay ever!!!!!
This motel was the best motel I’ve ever stayed in. From friendly staff and management to soft comfortable beds. Clean and I felt safe and welcome. Great service! We found a small issue and reported it and it was resolved in a few hours. Never have I had that care and thoughtfulness. Will definitely stay here again! Thank you Juan Lupe and Gema!
Excellent
The hotel is excellent, and the rooms are clean. Their breakfast is superb, and they have a dedicated customer relations team. There’s ample parking space available, and the security is very good.