酒店回复: Justin, I am very sorry to hear about this experience. This is not what we strive for at Moxy in Cherry Creek. If you paid for a breakfast included package through *******, you just have to show the front desk the email that confirms that package was purchased then we can honor that and ensure you are issued complimentary breakfast coupons. I apologize that it seems like this was not how the situation went so again, we do sincerely apologize for this inconenvenience. We hope you give us another chance in the future to redeem ourselves. Otherwise, we do appreciate you taking the time to leave us a review and give us feedback from your stay. We will correct these issues with the appropriate departments.
2.0分
情侣出游
原文
翻译提供方：Google
房间非常小，没有冰箱、微波炉或咖啡机。浴室的灯光很差。
展开
酒店回复: Patrick, I am very sorry to hear that you had a less than ideal experience at Moxy in Cherry Creek. I apologize that no one made you aware that we can offer a mini fridge in the room at no extra cost. I will provide the feedback to the correct department about the lighting in the bathroom. Moxy brand is based on smaller, economy sized rooms so I apologize that was also not made aware to you before booking or checking in. I appreciate the feedback and we will work with our departments to correct these issues.
3.0分
其他
原文
翻译提供方：Google
没有意见
展开
酒店回复: Kathleen, I want to thank you for taking the time to leave us a review. I apologize that your stay was not the experience that we strive for. We hope you return to our property so we can give you the experience that we strive for!
2.0分
情侣出游
Thermostat did not work, nonstop flashing green light, missing TV remote, old scratchy towels, room almost the size of a yurt
展开
酒店回复: John, I want to sincerely apologize for our HVAC building system failure during your stay. I apologize that your experience at our hotel was less than ideal. We strive to provide a wonderful, easy and fun stay here at Moxy Denver Cherry Creek. We do appreciate your feedback on the quality of the towels and will work with the appropriate departments to ensure our guests have a better quality stay.
3.0分
其他
展开
Noisy… you can hear the trash bins full of bottlers being emptied in the middle of the night. This is a place for single people. Not families. There’s no room service. You have to go down and order. Nice quick reception and you get some drink tickets. Location is great.
展开
酒店回复: Luz, we want to thank you for providing helpful feedback for us. We sincerely apologize about the noise due to the trash company coming through the alley-way so early in the mornings. We are trying to come up with solutions to combat this issue so guests are not bothered. We appreciate the feedback and we are sorry that this was not the experience that we strive for here at Moxy Denver Cherry Creek!
3.0分
其他
展开
The staff here is amazing. The room was very casual with a lot of hard surfaces -and no soft flooring. If you’re looking for a bit of a luxury feel, this is not the place for you. It’s a very kitschy trendy vibe here.
Beds and food were great but the shining star is their staff. The price point for this trip was a 10/10 and exactly what I needed for this particular trip.
展开
酒店回复: Amy, we want to thank you for taking the time to leave us an excellent review. We are thrilled to hear that you enjoyed our property and our staff. We are so glad you enjoyed the fun, trendy vibes of our Moxy and we hope to see you back here soon!
3.0分
其他
展开
Check in and out was very friendly and efficient. Room was cute style, but mattress was horribly uncomfortable, side chair was stained, and bathroom sink smelled.
展开
酒店回复: Deidre, thank you for taking the time to leave us a review. We are glad to hear that you found our staff friendly and efficient. We do apologize for the issues that you experienced during your stay. We will coordinate with the appropriate departments to ensure we correct these things. We appreciate the feedback!
5.0分
其他
展开
This was a nice property and close to great restaurants and shopping. The only option for the hotel is valet, and it’s extremely expensive. The self parking right next-door to the property is very inexpensive and convenient. For a weekend night I paid $13 for 24 hours. Versus $54 for valet.
展开
酒店回复: Neil, thank you for taking the time to leave us an excellent review, we sincerely appreciate that. We are glad to hear that you enjoyed our property, our staff and the location. We hope you choose to visit us again in the near future!
房间有点小，但其他一切都很好。
位置极佳，酒吧非常棒。
如果你要把早餐作为*****的附加服务，让我额外付费，那就别再额外收我早餐费了。你什么都没提供，就偷走了我的额外费用。
房间非常小，没有冰箱、微波炉或咖啡机。浴室的灯光很差。
没有意见
Thermostat did not work, nonstop flashing green light, missing TV remote, old scratchy towels, room almost the size of a yurt
Noisy… you can hear the trash bins full of bottlers being emptied in the middle of the night. This is a place for single people. Not families. There’s no room service. You have to go down and order. Nice quick reception and you get some drink tickets. Location is great.
The staff here is amazing. The room was very casual with a lot of hard surfaces -and no soft flooring. If you’re looking for a bit of a luxury feel, this is not the place for you. It’s a very kitschy trendy vibe here.
Beds and food were great but the shining star is their staff. The price point for this trip was a 10/10 and exactly what I needed for this particular trip.
Check in and out was very friendly and efficient. Room was cute style, but mattress was horribly uncomfortable, side chair was stained, and bathroom sink smelled.
This was a nice property and close to great restaurants and shopping. The only option for the hotel is valet, and it’s extremely expensive. The self parking right next-door to the property is very inexpensive and convenient. For a weekend night I paid $13 for 24 hours. Versus $54 for valet.