酒店回复: Thank you for being a returning guest and for your kind words! We’re thrilled to hear that you consistently find our hotel clean, comfortable, and welcoming.Our team truly appreciates your recognition of their efforts, and we look forward to providing you with many more pleasant stays in the future.We can’t wait to welcome you back again soon!
3.0分
其他
Bed was too soft. Water in shower had little pressure. Room was clean. Breakfast was good. Area was quiet.
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酒店回复: Hi Catherine,Thank you for your feedback. We’re glad you found your room clean, enjoyed the breakfast, and appreciated the quiet area. We also appreciate your comments about the bed and shower pressure—these have been shared with management to help us improve. We hope to welcome you back soon for an even better experience.
5.0分
情侣出游
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Beautiful lobby and rooms are very nice and clean. Area is nice as well. My only complaint is you have to pay for breakfast which I didn’t realize when I booked, or would have went where there was free breakfast.
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酒店回复: Thank you for sharing your experience! We’re delighted to hear you enjoyed our beautiful lobby, clean rooms, and great location. We do appreciate your feedback about breakfast and will make sure to pass it along to our team for review. We hope to welcome you back again soon for another enjoyable stay.
5.0分
其他
Great Hotel
The staff was very friendly from checking in to having breakfast. Highly recommended staying here.
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酒店回复: Thank you so much for your kind words and recommendation! We're delighted to hear that you had a great stay and that our team made you feel welcome from check-in through breakfast. Friendly service is something we take great pride in, and your recognition means a lot to us.We’re glad you enjoyed your time with us, and we’d love to welcome you back soon.
3.0分
情侣出游
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Our room smelled like pot. Someone had been smoking in our room before us. There was also black mold on the shower floor. No extra blanket. I also don’t appreciate the fact that you all charge $30 without me purchasing anything! That’s not ok and you don’t refund the money for a week?! No not a good thing!
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酒店回复: Hi,Thank you for taking the time to share your experience. We’re truly sorry to hear about the concerns you encountered during your stay, particularly regarding the room condition and the unexpected charge. That’s certainly not the impression we want to leave.Your feedback has already been passed along to our management team for review. We encourage you to contact the hotel directly so we can better understand and address the situation.We appreciate your input, as it helps us improve, and we do hope you’ll consider giving us another opportunity in the future.
4.0分
情侣出游
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We enjoyed our stay. The only minus I would say is the room layout was strange and there was only one bedside table. Since my husband uses a cpap, bedside tables tend to be important to us lol.
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酒店回复: Thank you for your positive feedback! We’re glad you enjoyed your stay overall. We appreciate your note about the room layout and bedside table—it’s helpful for us to know, especially regarding your husband’s CPAP needs. We hope to welcome you back soon and provide an even more comfortable experience.
5.0分
其他
We had a light out in the bathroom other than that it was great.
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酒店回复: Hi Jada,Thank you for your feedback! We're glad you had a great stay overall and appreciate you letting us know about the bathroom light. Your comment has been passed to management as we always aim to improve. We hope to welcome you back again soon.
5.0分
家庭亲子
Always Clean. Super pet friendly. Dinner at the hotel restaurant was delicious. Like the eco friendly dispensers in the bathroom
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酒店回复: Thank you for your wonderful review! We're so glad you enjoyed the cleanliness, pet-friendly atmosphere, and dinner at our restaurant. It's great to hear you liked the eco-friendly dispensers too! We look forward to welcoming you back soon!
4.0分
情侣出游
We stayed one night and the room was very comfortable. The dinner we had onsite was excellent. Location is just off the freeway and easy to get to.
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酒店回复: Thank you for your review! We're so glad to hear you had a comfortable stay and enjoyed the dinner. We hope to welcome you back next time you're in the area!
房间很大 淋浴水流有点小 被子应该套个床单会更干净
一家全新舒适的酒店，服务也很好。我住过几次，酒店非常干净舒适，员工也非常友好。
Bed was too soft. Water in shower had little pressure. Room was clean. Breakfast was good. Area was quiet.
Beautiful lobby and rooms are very nice and clean. Area is nice as well. My only complaint is you have to pay for breakfast which I didn’t realize when I booked, or would have went where there was free breakfast.
Great Hotel
The staff was very friendly from checking in to having breakfast. Highly recommended staying here.
Our room smelled like pot. Someone had been smoking in our room before us. There was also black mold on the shower floor. No extra blanket. I also don’t appreciate the fact that you all charge $30 without me purchasing anything! That’s not ok and you don’t refund the money for a week?! No not a good thing!
We enjoyed our stay. The only minus I would say is the room layout was strange and there was only one bedside table. Since my husband uses a cpap, bedside tables tend to be important to us lol.
We had a light out in the bathroom other than that it was great.
Always Clean. Super pet friendly. Dinner at the hotel restaurant was delicious. Like the eco friendly dispensers in the bathroom
We stayed one night and the room was very comfortable. The dinner we had onsite was excellent. Location is just off the freeway and easy to get to.