The evening staff for check in and in the morning for check out were great people. Full of attention, and recognized me as a friend. The breakfast area was kept clean and in order, The food was great and the person in charge was wonderful. I will continue to come back there when visiting Carrollton.

The cinnamon rolls aren’t what they used to be. Something is different about them. Thicker for one thing. The first morning they were hard, but the next morning, we found some soft ones. They used to be better. But the staff and property were great.

Cleaning could have been better

The room looked mostly clean. There was a receipt for a car rental from the previous guest. Also a box of Lance's crackers. This person also left behind a hearing aid charger. Maybe this person was in a rush to check out on time, but whoever cleaned the room afterwards should have picked up those items. That didn't give me a good first impression. I also told the employees at the front desk that the toilet flapper did not seal correctly, so I had to jiggle the toilet handle every time I flushed to stop the toilet from continually running. Otherwise, the room was nice and comfortable.

The hotel facilities are very nice. There were minor cleanliness issues with the room (e.g., the trash can from the previous guest had not been emptied). The biggest issue was the room door did not lock properly. While I was in the room, the door could be secured with the security door stopper, but the door could not be locked when I left the room. There were no available rooms for the hotel to move me to, but they did give me some point vouchers.