酒店回复: Thank you so much for taking the time to leave us your feedback. We are disappointed to hear that you encountered an issue with the billing of your stay. Please know we have worked diligently with our teams to ensure this does not occur again. We hope you will give us another opportunity to show you an amazing night away from home.
酒店回复: Thank you so much for your feedback. We are disappointed to hear that you found our breakfast less than satisfactory. We appreciate the time you took to provide us with your comments so that we can continually improve our teams and our service. We hope to see you on a repeat visit to the area so we can show you an incredible stay!
酒店回复: Thank you so much for your feedback. We appreciate your taking the time to share the concerns you encountered during your recent stay with us. Please know we will address these and review with our team. We do hope you will us another opportunity in the future.
酒店回复: Thank you so much for your feedback. We are disappointed to hear that you had a less than satisfactory experience with us. Please know we are reviewing your feedback with our teams so that we can continuously improve. We hope that you will give us another opportunity in the future to show you an amazing stay away from home.
5.0分
其他
原文
翻译提供方：Google
一切都很好，他们很友善
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酒店回复: Thank you so much for your recent stay with us! I'm so glad you found everyone nice and welcoming. We hope to welcome you back in the near future!
5.0分
其他
原文
翻译提供方：Google
一切都很好，谢谢。
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酒店回复: Thank you for your feedback! We are so excited to see that everything was beautiful and that you enjoyed your time with us. We can't wait to welcome you home again soon!
3.0分
其他
原文
翻译提供方：Google
第四个还没准备好
3.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you so much for your feedback. We hope to welcome you back again soon!
5.0分
家庭亲子
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Staff was very friendly and helpful. Facilities were clean and spacious. Ample parking, pool area was nice and clean, free laundry room service, continental breakfast was good, fitness room was clean. Stayed one night in a 2 queen bedroom suite with 3 adults, we all were very comfortable in the room which had a lovely kitchenette area with a large refrigerator, sink and dish washer. We enjoyed the complimentary coffee/tea/hot chocolate station in the lobby that also had complimentary cookies or muffins. Lobby also had complimentary apples for people who prefer a more healthy snack. Would definitely stay here again.
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酒店回复: Thank you for your recent stay with us here at Home2, I'm so glad to hear you enjoyed your stay and the amenities offered! We hope to have the opportunity to welcome you back to stay with us again soon!
我们通过*******付款，入住时他们又扣了预订费。我和前台争论了一番，才让他们理解。退房后，他们又扣了房费，我们不得不打电话退款。我从来没有遇到过这种情况，出示*******收据后，还得费劲争取退款。
我是希尔顿荣誉会员，住过他们旗下的很多酒店。2025年5月第一次住在这里，住了一晚……房间不错，员工也很有礼貌，但早餐令人失望。
我们被分配到的第一个房间，灯泡拧松了，电视也坏了。换到新房间后，床看起来就像堆在浴室垃圾桶里的垃圾堆里一样。空调噪音太大了。
从你的酒店房间，你可以听到周围房间的谈话和活动。我能听到淋浴、说话、走动和上厕所的声音。噪音很大，隐私性很差。
浴室淋浴门太差，关不上。淋浴喷头水压很差
床和枕头也太差
一切都很好，他们很友善
一切都很好，谢谢。
第四个还没准备好
好的
Staff was very friendly and helpful. Facilities were clean and spacious. Ample parking, pool area was nice and clean, free laundry room service, continental breakfast was good, fitness room was clean. Stayed one night in a 2 queen bedroom suite with 3 adults, we all were very comfortable in the room which had a lovely kitchenette area with a large refrigerator, sink and dish washer. We enjoyed the complimentary coffee/tea/hot chocolate station in the lobby that also had complimentary cookies or muffins. Lobby also had complimentary apples for people who prefer a more healthy snack. Would definitely stay here again.