酒店回复: Dear Anna,We apologize for the inconveniences you encountered during your stay. It's regrettable to hear about the issues with the room light, malfunctioning plug-ins, and the heater. Your feedback is important, and we assure you that we will address these issues promptly to ensure a more comfortable stay for future guests. We understand your concerns about traffic noise and apologize for any disruption. We appreciate your honest feedback and hope to have the opportunity to make it right on your next visit.Thank You,Rodeway Inn Livermore Management

酒店回复: Dear Guest,We appreciate your feedback and hope to see you again soon. Thank you for staying with us!

酒店回复: Dear Erick,We apologize for any inconvenience caused by the double charge on your account. Kindly reach out to our front desk with your payment details, and we will investigate and process a refund for the duplicate charge as soon as possible. We appreciate your understanding and patience in this matter and hope to have the opportunity to regain your trust in the future. Thank you for bringing this issue to our attention.Thank You,Rodeway Inn Livermore Management

酒店回复: Thank you for your review, I appreciate you choosing our facility for your stay. Please come back and visit if you are ever in the area.

酒店回复: Dear Mahmood,Thank you for your excellent feedback! We’re thrilled to hear that our staff made your stay enjoyable and that you had an exceptional experience. Your recommendation means a lot to us, and we look forward to welcoming you back soon!Thank You,Rodeway Inn Livermore Management