Thank you to miss Destiny she has EPIC customer service care!!!! And thank you to Ms. Sandra in the breakfast area!!!
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酒店回复: Our excellent staff is second to none. Thank you for being our guest and recognizing their efforts in this kind review. Hosting you was our pleasure, and we look forward to welcoming you back soon.
4.0分
商务出差
the room was dated - carpets were old. staff was friendly. great location, close to many restaurants and park.
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酒店回复: Our staff makes sincere hospitality their priority; I'm glad you enjoyed our friendly associates and location. Reflections like yours give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon.
5.0分
其他
The staff were very helpful and friendly. We stayed only one night. The room was exactly what we wanted and the beds were comfortable. The room was clean.
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酒店回复: Thank you for choosing our hotel! Your positive feedback means a lot to us. We are committed to providing you with excellent hospitality and look forward to welcoming you back for an even better stay next time.
4.0分
情侣出游
everything at the hotel was good. would have liked breakfast and parking included.
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酒店回复: We sincerely appreciate you choosing us for your visit to Birmingham! We’re thrilled to hear you enjoyed your stay. Your feedback about our breakfast and parking is invaluable to us. Thank you for sharing your experience, and we eagerly look forward to welcoming you back soon for another wonderful stay!
5.0分
情侣出游
Staff were all very friendly! Room was clean and comfortable. We only stayed one night, but would book here again!
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酒店回复: Dear Guest, Thank you for your wonderful review! I’m delighted to hear you enjoyed the comfortable accommodations and the attentive service from our staff. I’ll be sure to pass your kind words along to the team, and we’d love to host you again soon. Best, Shane Hay, GM
5.0分
其他
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Our checkin, hospitality of staff and room was "excellent" up until we decided to get breakfast, and discovered $18 (17.99) per person. Why???? Continental Breakfast is the way, especially if you are not able to choose what's available.
定错了没住过
我们预订的房间，厕所简直恶心，门关不严也锁不上，我觉得这太糟糕了。
这本该是一个家庭房，但我非常失望。
我本该能看到城市景观，结果什么都看不到，为这个收费却给我一个糟糕的景色，简直是欺骗。
最后，酒店房间离电梯太远了，搬运行李以及往返酒店都非常不方便，真是个麻烦。
总的来说，我的体验非常差，这是一家价格昂贵的三星级酒店，性价比极低，我觉得它定价过高，设施也非常差劲。
周围相对没那么安全，但还不错
好的...
Thank you to miss Destiny she has EPIC customer service care!!!! And thank you to Ms. Sandra in the breakfast area!!!
the room was dated - carpets were old. staff was friendly. great location, close to many restaurants and park.
The staff were very helpful and friendly. We stayed only one night. The room was exactly what we wanted and the beds were comfortable. The room was clean.
everything at the hotel was good. would have liked breakfast and parking included.
Staff were all very friendly! Room was clean and comfortable. We only stayed one night, but would book here again!
Our checkin, hospitality of staff and room was "excellent" up until we decided to get breakfast, and discovered $18 (17.99) per person. Why???? Continental Breakfast is the way, especially if you are not able to choose what's available.