酒店回复: Thank you so much for choosing us here at TownePlace Suites-Slidell. Thank you for taking the time to share your opinion. We hope to see you again if you travel to our area.
5.0分
其他
The room was spacious and super clean. Very comfortable bed and 0lenty of towels.
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酒店回复: Kayla, thank you for staying with us and sharing your experience. We're thrilled it was a positive one. Safe travels until next time!
4.0分
家庭亲子
Pleased with our stay and the staff. Was not pleased being woke up by barking dogs
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酒店回复: Thank you for taking the time to share your thoughts about your recent stay. Your feedback is important to us, and we appreciate you letting us know about your experience. We apologize for the noise you experienced. We look forward to welcoming you back again in the future!
5.0分
其他
Best location!
We had a wonderful stay at the best hotel in Slidell, Louisiana. The staff was excellent, very friendly, and incredibly helpful.
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酒店回复: Glenda, we take great pride in our staff here at TownePlace Suites Slidell, and we are thrilled to see that you received excellent service. Thank you for taking the time to provide us with pleasant feedback.
4.0分
情侣出游
Sleeper couch was pretty comfortable for sitting on but everything else was good
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酒店回复: Paul, I greatly appreciate your positive feedback towards our hotel. Thank you for staying with us at the TownePlace Suites Slidell! We look forward to seeing you again in the future!
5.0分
家庭亲子
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We had a great stay. Bed was clean and comfortable. Pillows were just right. Bathroom actually had a fan-seems like not a big deal, but I love a bathroom fan and most hotels don’t have them. Nice little kitchenette too. It’s a little more than some of the surrounding hotels, but it’s so clean and safe. It’s totally worth it. It’s an easy drive to NOLA too.
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酒店回复: Jessica, we appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.
5.0分
朋友出游
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The person at the front desk Maya was sooooo wonderful and so helpful. I have never been helped by someone so wonderful. They always have good folks there , but Maya went above and beyond to deliver great care.
She is amazing. Best trip ever
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酒店回复: We take great pride in our staff here at TownePlace Suites Slidell, and we are thrilled to see that you received excellent service. Thank you for taking the time to provide us with pleasant feedback.
3.0分
商务出差
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They say breakfast is at 6 but the lady finished serving breakfast at 6:48, very bad service from the person serving breakfast, she spent more than 20 minutes talking to the person in the lobby.
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酒店回复: Thank you for bringing your concerns to our attention. These matters will be further reviewed by our management team as we strive to provide quality lodging accommodations and excellent customer service to all our guests.
2.0分
情侣出游
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I requested our room to be cleaned and was assured it would be done during the day when we were gone. We returned around 9pm and the room had not been touched! I had to go down to the lobby and get towels and toilet paper.
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酒店回复: Rest assured JoAnn, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As a valued customer, thank you for choosing us to accommodate you during your travels.
5.0分
家庭亲子
Exceeded my expectations. Staff was wonderful and breakfast was great!
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酒店回复: Katharine, we appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.
伟大的
The room was spacious and super clean. Very comfortable bed and 0lenty of towels.
Pleased with our stay and the staff. Was not pleased being woke up by barking dogs
Best location!
We had a wonderful stay at the best hotel in Slidell, Louisiana. The staff was excellent, very friendly, and incredibly helpful.
Sleeper couch was pretty comfortable for sitting on but everything else was good
We had a great stay. Bed was clean and comfortable. Pillows were just right. Bathroom actually had a fan-seems like not a big deal, but I love a bathroom fan and most hotels don’t have them. Nice little kitchenette too. It’s a little more than some of the surrounding hotels, but it’s so clean and safe. It’s totally worth it. It’s an easy drive to NOLA too.
The person at the front desk Maya was sooooo wonderful and so helpful. I have never been helped by someone so wonderful. They always have good folks there , but Maya went above and beyond to deliver great care.
She is amazing. Best trip ever
They say breakfast is at 6 but the lady finished serving breakfast at 6:48, very bad service from the person serving breakfast, she spent more than 20 minutes talking to the person in the lobby.
I requested our room to be cleaned and was assured it would be done during the day when we were gone. We returned around 9pm and the room had not been touched! I had to go down to the lobby and get towels and toilet paper.
Exceeded my expectations. Staff was wonderful and breakfast was great!