Rooms are very nice, beds and pillows are very comfortable. Hotel is clean, easy parking and friendly staff. Breakfast is limited and not very good, we tried it but decided to drive 5 minutes to Hardees.
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酒店回复: Thank you! We’re so glad you enjoyed your stay and found our rooms comfortable and our staff friendly. We appreciate your feedback on breakfast and understand that some offerings may not always meet expectations. Our rotating hot breakfast includes items like breakfast tacos, biscuits and gravy, chicken and biscuit sandwiches, and house-made casseroles. We’re happy you stayed with us and hope to welcome you back again soon!Wishing you safe and happy travels!
4.0分
家庭亲子
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The room was clean and accomodations were nice. Starbucks drip coffee is a nice perk to brew in the room and offered with breakfast. Staff was pleasant.
We would recommend this hotel to anyone passing through Ottumwa.
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酒店回复: Thank you for taking the time to share your feedback! We’re so glad to hear you enjoyed your stay, found your room clean and comfortable, and appreciated the Starbucks coffee and breakfast offerings.Your kind words about our staff mean a lot to us, and we truly appreciate your recommendation to other travelers passing through Ottumwa. We hope to welcome you back again soon. Wishing you safe and happy travels!
4.0分
其他
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The hotel is really nice - great spaces.
I think it was a less than ideal experience with my room and reservations but would not base my opinion on just that.
I was able to secure a room on ******* for half of what their reservations team could offer. The gentleman I spoke to said that my room would not be guaranteed at that price and that I should book with him.
My room was nice but my lamps by the bed didn’t work and I couldn’t get the air temp to go up so I was cold all night and could not sleep.
I would def give this hotel another try. Room was nice and clean, comfortable bed. Great shower.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our hotel’s atmosphere, comfortable rooms, and great shower.We sincerely apologize for the issues you encountered with your room temperature and lighting, as well as for any confusion regarding your reservation experience. We appreciate you bringing these matters to our attention so we can review them with our team and ensure improvements are made.We’re truly grateful that you would consider giving us another opportunity, and we look forward to welcoming you back for a more seamless and fully comfortable stay.
4.0分
其他
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The breakfast had limited selection of food.
Also there tv didn’t have local stations to check weather or news. Also there tv didn’t broadcast any NFL games. There were several guest who complained about not having any games on their tv
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酒店回复: Thank you for taking the time to share your feedback with us. We’re glad you stayed with us and appreciate you bringing your concerns to our attention.We apologize for the limited breakfast selection during your visit. We do our best to provide a variety of hot and cold options, and your comments will be shared with our team as we continue to make improvements.Regarding the television channels, we understand how important it is to have access to local news, weather, and sports. Our team is working with our service provider to ensure that local channels and popular networks such as those broadcasting NFL games are included in the lineup moving forward. However, at this time they do not offer those.We truly appreciate your feedback and hope we’ll have another opportunity to provide you with an even better experience in the future.
4.0分
情侣出游
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Hotel doesn’t have dedicated parking. First night an event at the Convention Center left NO parking for hotel guests.
Biscuits and gravy were only available on Sunday morning.
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酒店回复: Thank you for sharing your feedback and for staying with us. We’re glad you enjoyed your visit overall, and we appreciate your comments regarding parking and breakfast variety. As we share our lot with the Bridge View Center, parking can be limited during large events, and we understand how inconvenient that can be. We’re also continually reviewing our breakfast rotation to ensure a satisfying experience for all guests. Your feedback helps us improve, and we hope to welcome you back for an even better stay.
5.0分
家庭亲子
The rooms were clean, the staff were friendly and very professional, and the breakfasts were excellent.
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酒店回复: Thank you so much for your wonderful feedback and perfect rating! We’re delighted to hear you enjoyed our clean rooms, friendly team, and excellent breakfasts. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay.
5.0分
其他
Excellent staff, location, and the cleanliness of the room was exceptional. Highly recommend, especially if attending an event at Bridge View
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re so happy to hear you enjoyed our convenient location, clean rooms, and—most importantly—our wonderful staff. Your recommendation means a great deal to us.We truly appreciate your kind words and look forward to welcoming you back to the Cobblestone Hotel & Suites – Ottumwa on your next visit!
4.0分
其他
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This hotel is top class all of the way. I highly recommend the in house chophouse. Extremely friendly bartender and wait staff. The menu is off the chart. Top quality hotel all the way around.
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酒店回复: Thank you, Larry, for your wonderful review! We’re delighted to hear that you enjoyed your stay and had such a positive experience at the chophouse. We will be sure to share your kind words with our chophouse team—they’ll be thrilled to know their service and menu made such an impression. Thank you for choosing the Cobblestone Hotel & Suites for your lodging needs. We look forward to welcoming you back should your travels bring you back to the area!
4.0分
其他
Pet Friendly
Pet friendly! Nice stay but 1 bed had dirt on sheets under the covers. Wife found bed somewhat uncomfortable but was fine for me.
Overall
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酒店回复: Thank you for sharing your feedback with us. We’re glad you enjoyed your stay and our pet-friendly accommodations. Please accept our apologies for the issue with the bed linens and your wife’s comfort. Cleanliness and guest comfort are very important to us, and we’ll address this with our housekeeping team to ensure it doesn’t happen again. We appreciate your comments and hope to welcome you back for an even better experience next time.
5.0分
其他
Only issue was the breakfast bar ran out of several items and replacemnt was slow
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酒店回复: Thank you for sharing your feedback and for rating us a 10 out of 10! We’re so pleased to hear that you enjoyed your stay with us.We appreciate your comments regarding breakfast. Our complimentary hot breakfast items are prepared fresh each morning, and at times, replenishing them can take a little longer to ensure they’re served hot and fresh for all our guests. We’ll be sure to share your feedback with our team to help improve the experience moving forward.We truly appreciate you choosing to stay with us and hope to welcome you back again soon!
Rooms are very nice, beds and pillows are very comfortable. Hotel is clean, easy parking and friendly staff. Breakfast is limited and not very good, we tried it but decided to drive 5 minutes to Hardees.
The room was clean and accomodations were nice. Starbucks drip coffee is a nice perk to brew in the room and offered with breakfast. Staff was pleasant.
We would recommend this hotel to anyone passing through Ottumwa.
The hotel is really nice - great spaces.
I think it was a less than ideal experience with my room and reservations but would not base my opinion on just that.
I was able to secure a room on ******* for half of what their reservations team could offer. The gentleman I spoke to said that my room would not be guaranteed at that price and that I should book with him.
My room was nice but my lamps by the bed didn’t work and I couldn’t get the air temp to go up so I was cold all night and could not sleep.
I would def give this hotel another try. Room was nice and clean, comfortable bed. Great shower.
The breakfast had limited selection of food.
Also there tv didn’t have local stations to check weather or news. Also there tv didn’t broadcast any NFL games. There were several guest who complained about not having any games on their tv
Hotel doesn’t have dedicated parking. First night an event at the Convention Center left NO parking for hotel guests.
Biscuits and gravy were only available on Sunday morning.
The rooms were clean, the staff were friendly and very professional, and the breakfasts were excellent.
Excellent staff, location, and the cleanliness of the room was exceptional. Highly recommend, especially if attending an event at Bridge View
This hotel is top class all of the way. I highly recommend the in house chophouse. Extremely friendly bartender and wait staff. The menu is off the chart. Top quality hotel all the way around.
Pet Friendly
Pet friendly! Nice stay but 1 bed had dirt on sheets under the covers. Wife found bed somewhat uncomfortable but was fine for me.
Overall
Only issue was the breakfast bar ran out of several items and replacemnt was slow