酒店回复: Dear David,Thank you for taking the time to leave us a review and for giving us a perfect rating. It's wonderful to hear that you were pleased with your stay. Additionally, we appreciate your comments as we will use them to guide us as we always strive to provide an excellent guest experience. It was a pleasure having you with us at Embassy Suites by Hilton Berkeley Heights, and we hope you will stay with us again on your next travels.Sincerely, Hotel Management
酒店回复: Dear Alexander,It was our pleasure to welcome you back to Embassy Suites by Hilton Berkeley Heights. We're pleased you had another lovely experience, but we apologize for any concerns with the shower. Our housekeeping team has been informed and will work to improve their performance. Thank you for staying with us. We hope to welcome you again for a third time!Sincerely, Hotel Management
酒店回复: Thank you for choosing Embassy Suites by Hilton Berkeley Heights and sharing your review. We're delighted to hear that our friendly team, clean and comfortable rooms and delicious full buffet breakfast made for a wonderful stay. Your comments regarding the 8th floor are appreciated and will be further looked into. It would be our pleasure to welcome you back for an even better stay in the future. Sincerely, Hotel Management
酒店回复: Thank you for staying with us! We're so glad you enjoyed your experience, and we hope to welcome you back to Embassy Suites by Hilton Berkeley Heights soon for another great stay!Sincerely,Hotel Management
4.0分
其他
Breakfast was chaotic , prepared eggs and meats was cold. Lines fir omlet was long and blicked access to buffet
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酒店回复: Thank you for being our guest and sharing your feedback. While we hope you had a pleasant stay overall, we are sorry for the concerns you encountered during breakfast. Your comments are important to us and will be reviewed with the team to ensure we always offer our best. We look forward to welcoming you back and impressing you with our improvements. Sincerely, Hotel Management
公司出差，都住这家
酒店里有星巴克。房间很干净，还有自助洗衣房。
一切都很棒。两点建议
1. 卫生间马桶旁边的灯最好再亮一些
2. 早餐的“流动性”不太好。人多的时候很难找到地方。
总的来说，这是一个很棒的住宿地点！谢谢！
第二次入住体验很棒
一切都一如既往地美好，然而淋浴间的地板却没有清洁。虽然不是什么大问题，但可能会让你毛骨悚然。如果你对房间的其他部分想太多，就会发现这一点。
唯一不太满意的是314房间的人太吵了，导致我们不得不换房间。工作人员非常热情周到，并对由此造成的不便表示歉意。
酒店很棒。工作人员很友好，房间干净，床也很舒服，但是八楼有一股难闻的气味。早餐很棒！
629房间的床是我住过最不舒服的，枕头也差到不行。卧室的灯也坏了。我再也不会住那里了。
毛巾和洗衣服没有留在房间里。早餐不达标。
氛围很好
Breakfast was chaotic , prepared eggs and meats was cold. Lines fir omlet was long and blicked access to buffet