酒店回复: Dear Flavio, thank you for the brief but positive feedback! It's wonderful to hear that you had an excellent experience. If you ever have more details or specific comments to share about your stay or any questions, feel free to reach out. We're here to assist you!Best Regards,Customer Care Team
5.0分
情侣出游
Avery pleasant young man checked us in and was very helpful. Would definitely stay here again!
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酒店回复: Dear Smiser,Thank you for your wonderful feedback! We’re so glad to hear that our team member made your check-in experience pleasant and helpful. It’s always rewarding to know our guests feel welcomed and well cared for. We’ll be happy to welcome you again soon!Best regards,Management Team
2.0分
其他
Toilet wouldn’t flush in first room. Property was very run down and need a LOT of attention.
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酒店回复: Dear Amber, thank you for sharing your experience with us. We’re very sorry for the issues you encountered during your stay. Your feedback regarding the non-flushing toilet and overall condition of the property has been shared with our maintenance and management teams to address these concerns and improve the experience for future guests. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards,Customer Care Team
1.0分
其他
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They keep all the room ACs OFF until you get there to turn it on to save money and it's was extremely hot and uncomfortable. Definitely will never stay at any of their properties ever again.zero stars
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酒店回复: Dear Christopher, thank you for your valuable feedback. We’re sorry to hear about the discomfort caused by the AC being off prior to your arrival. We understand how important a cool and comfortable room is, especially after travel, and are reviewing our procedures to better balance energy savings with guest comfort. Your feedback is appreciated as we work to improve future stays.Best Regards,Customer Care Team
5.0分
家庭亲子
The employees were friendly and helpful. Facility was clean and beds were comfortable.
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酒店回复: Dear Shirley, thank you for your feedback! We’re glad you found our staff friendly and helpful, and that you enjoyed the clean facilities and comfortable beds. We look forward to welcoming you back.Best Regards,Customer Care Team
1.0分
其他
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Spider webs & No housekeeping
Big spider webs greated us when entering the room. We could never get the Bathroom door closed even if we slammed the doors hard. Even after asking the front desk for housekeeping to fix our sheets and clean the room they never showed up.
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酒店回复: Dear Mahesh, thank you for sharing your experience with us, and I truly regret that your stay did not reflect the standards we strive to uphold; encountering spider webs upon arrival, a malfunctioning bathroom door, and the lack of housekeeping follow-up are far from the welcoming, well-maintained environment we aim to provide. Please know that your concerns have been escalated to both our housekeeping and maintenance teams for immediate review and correction, and we’re reinforcing communication protocols to ensure service requests are addressed promptly and reliably moving forward. Your feedback is invaluable, and we hope to have the opportunity to restore your trust in a future visit.Best Regards,Customer Care Team
5.0分
商务出差
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Days Inn
The customer service was very good. Dawn was very friendly and helpful. The location is 10 mins away from Macon Coliseum. There was an issue with pest. There were some roaches in the room.
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酒店回复: Dear Tanisha, thank you for sharing your experience and for highlighting Dawn’s friendly and helpful service as well as our convenient location near Macon Coliseum. However, we sincerely apologize for the pest issue you encountered and want you to know that we take this very seriously; our team is actively working on enhanced pest control measures to ensure a more comfortable stay for all our guests. We appreciate your understanding and hope to have the opportunity to provide you with an even better experience in the future.Best Regards,Customer Care Team
5.0分
商务出差
Other than the skippy breakfast hotel was a good value 8.5 out of 10
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酒店回复: Dear Mark, thank you for your feedback and for rating us 8.5 out of 10! We’re glad you found the hotel to be a good value and will review our breakfast offerings to make them more satisfying for our guests.Best Regards,Customer Care Team
1.0分
其他
We had a hard time sleeping because the room was so warm. When we entered the room it was quite hot and the AC did not cool down until about 4 am.
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酒店回复: Dear Brent, thank you for your feedback, and we're truly sorry to hear about the discomfort you experienced due to the room temperature. A restful night is essential, and we understand how frustrating it must have been to wait that long for the AC to cool down. We'll be having our maintenance team inspect the unit in that room to ensure it's functioning efficiently from the start. In the future, please don’t hesitate to reach out to the front desk—we're happy to assist with room changes or portable fans when needed.Best Regards,Customer Care Team
我是帮我儿子预订的。他说酒店很棒，干净整洁，员工也很友好，办理入住手续也很快。
最重要的一点是，他们允许18岁的客人入住。
伟大的
Avery pleasant young man checked us in and was very helpful. Would definitely stay here again!
Toilet wouldn’t flush in first room. Property was very run down and need a LOT of attention.
They keep all the room ACs OFF until you get there to turn it on to save money and it's was extremely hot and uncomfortable. Definitely will never stay at any of their properties ever again.zero stars
The employees were friendly and helpful. Facility was clean and beds were comfortable.
Spider webs & No housekeeping
Big spider webs greated us when entering the room. We could never get the Bathroom door closed even if we slammed the doors hard. Even after asking the front desk for housekeeping to fix our sheets and clean the room they never showed up.
Days Inn
The customer service was very good. Dawn was very friendly and helpful. The location is 10 mins away from Macon Coliseum. There was an issue with pest. There were some roaches in the room.
Other than the skippy breakfast hotel was a good value 8.5 out of 10
We had a hard time sleeping because the room was so warm. When we entered the room it was quite hot and the AC did not cool down until about 4 am.