酒店回复: Dear Mr. Sebastien,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jun RFront Desk Comfort Inn & Suites
5.0分
商务出差
展开
Excellent Hotel.
All staff we encountered were wonderful. Breakfast was very good every day. Housekeeping was very good and extremely friendly. Certainly would recommend this hotel.
5.0分
情侣出游
展开
The bed was the comfiest I have ever slept in, we were just there for the night for a friends wedding it was just somewhere for us to sleep and now we would like to make this a hotel we book at just for enjoyment.
展开
酒店回复: Dear Mya, Thank you so much for your kind words! We're absolutely thrilled to hear that you found the bed to be the comfiest you've ever slept in — that's exactly the kind of experience we strive to provide at Comfort Inn & Suites Terrace.It's wonderful to know that although your stay was just for a night for a friend's wedding, it left such a great impression that you're considering returning just for the enjoyment. We would be honoured to welcome you back anytime, whether it’s for a special occasion or a relaxing getaway.Looking forward to hosting you again soon!
4.0分
其他
展开
The hotel is very quiet. My room was a very nice size and comfortable. The buffet breakfast was good. There were a few things that bothered me. One being small pieces of chips on one of the beds when I arrived and still there after staff “cleaned up”, 3 days into my visit. For me as a senior, I found it a bit frustrating that there were no signs anywhere as to the location of the elevator! Not in the lobby, nor on my room floor. Overall, it is a nice hotel and I’d stay again. Things happen!
展开
酒店回复: Dear Ms. Deborah, Thank you for taking the time to share your experience with us. We're so glad to hear that you found the hotel quiet and comfortable, and that you enjoyed the size of your room and our buffet breakfast — we truly appreciate the kind words.We also want to sincerely apologize for the oversight with the housekeeping during your stay. Cleanliness is extremely important to us, and your feedback has been shared with our housekeeping team to ensure this is addressed moving forward.Regarding the lack of elevator signage — thank you for bringing this to our attention. We understand how important clear directions are, especially for all guests including seniors, and we’ll be reviewing this with our maintenance and design teams to see how we can make navigation more intuitive.We appreciate your understanding and your willingness to stay with us again despite these inconveniences. Your feedback helps us improve, and we look forward to welcoming you back for an even better experience next time.
5.0分
商务出差
perfect place to stay , bonus is lots of room for big rigs to park
5.0分
其他
展开
Great stay!
Lobby was excellent and offered free coffee and iced lemon water for the road. Room was spacious and clean. There was some sound transfer with flushing toilets and water sounds but not horrible. Breakfast was free and great choices! Nice quiet area of town with a paved walking/biking trail that goes for miles, just across the street. Would definitely stay there again.
展开
酒店回复: Dear Ms. Brenda, Thank you for taking the time to share such detailed and thoughtful feedback!We're thrilled to hear you enjoyed the spacious and clean room, the complimentary coffee and lemon water in the lobby, and our breakfast selection. It’s also great to know you appreciated the peaceful location and nearby walking/biking trail—we agree, it's a hidden gem!We appreciate you noting the minor sound transfer; your feedback helps us continue to improve the overall guest experience.It means a lot to hear you'd stay with us again. We look forward to welcoming you back to Comfort Inn & Suites Terrace in the future!
5.0分
其他
We had a great stay. Just one night but everything was excellent. The morning breakfast was outstanding quality. Large sausages and tasty bacon.
展开
酒店回复: Dear Mr. Paul, Thank you for your kind words and for choosing Comfort Inn & Suites Terrace, even if just for one night!We're so glad to hear that you had a great stay and that everything met your expectations. It’s especially nice to know you enjoyed our breakfast—our team will be happy to hear you appreciated the quality, especially the sausages and bacon!We hope to welcome you back for a longer stay next time.
5.0分
情侣出游
Nice and clean inside and out spacious lobby with coffee friendly staff quiet location
展开
酒店回复: Dear Bruce, Thank you for your kind review!We're so pleased to hear you enjoyed the cleanliness of the hotel, the spacious lobby with coffee, and our quiet location. It’s also wonderful to know our team made a positive impression with their friendliness—providing a welcoming experience is what we strive for.We truly appreciate your feedback and hope to welcome you back to Comfort Inn & Suites Terrace soon!
5.0分
商务出差
Felt safe in parking lot, parking easy to find and area is very quiet; staff very friendly.
展开
酒店回复: Thank you for your excellent 10/10 rating and for sharing your positive experience. We’re glad to hear that you felt safe in our parking lot, found parking convenient, and enjoyed the quiet surroundings. It’s also wonderful to know that our staff made a friendly impression during your stay.Your feedback means a lot to us, and we look forward to welcoming you back to Comfort Inn & Suites Terrace in the near future.
5.0分
商务出差
Great breakfast and clean spacious room. The staff were all welcoming and kind.
对这个地方有好处
Excellent Hotel.
All staff we encountered were wonderful. Breakfast was very good every day. Housekeeping was very good and extremely friendly. Certainly would recommend this hotel.
The bed was the comfiest I have ever slept in, we were just there for the night for a friends wedding it was just somewhere for us to sleep and now we would like to make this a hotel we book at just for enjoyment.
The hotel is very quiet. My room was a very nice size and comfortable. The buffet breakfast was good. There were a few things that bothered me. One being small pieces of chips on one of the beds when I arrived and still there after staff “cleaned up”, 3 days into my visit. For me as a senior, I found it a bit frustrating that there were no signs anywhere as to the location of the elevator! Not in the lobby, nor on my room floor. Overall, it is a nice hotel and I’d stay again. Things happen!
perfect place to stay , bonus is lots of room for big rigs to park
Great stay!
Lobby was excellent and offered free coffee and iced lemon water for the road. Room was spacious and clean. There was some sound transfer with flushing toilets and water sounds but not horrible. Breakfast was free and great choices! Nice quiet area of town with a paved walking/biking trail that goes for miles, just across the street. Would definitely stay there again.
We had a great stay. Just one night but everything was excellent. The morning breakfast was outstanding quality. Large sausages and tasty bacon.
Nice and clean inside and out spacious lobby with coffee friendly staff quiet location
Felt safe in parking lot, parking easy to find and area is very quiet; staff very friendly.
Great breakfast and clean spacious room. The staff were all welcoming and kind.