酒店回复: Dear Taeho,Thank you so much for the perfect rating! We're absolutely delighted to hear that you found our hotel clean and well-suited for your business stay. It's wonderful to know that our facilities and services met your professional travel needs.We truly appreciate guests like you who take the time to share their positive experiences. Your feedback means so much to our team, and we're thrilled that we could provide you with the comfortable, clean environment that's perfect for business travelers.We'd be delighted to welcome you back on your next business trip to the Phoenix Glendale area. Thank you for choosing Home2 Suites By Hilton, and we look forward to hosting you again soon.Warm Regards,Guest Experience TeamHome2 Suites By Hilton
5.0分
家庭亲子
原文
翻译提供方:Google
位置极佳!早餐不错,房间干净宽敞!
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酒店回复: Dear Ana,Thank you so much for the fantastic review and perfect rating! We're absolutely delighted that you had such an excellent experience during your stay with us.We're thrilled that you found our location so convenient and that you enjoyed our complimentary breakfast. It's wonderful to hear that your suite was clean and spacious - providing our guests with comfortable, well-appointed accommodations is something we take great pride in at Home2 Suites.Your kind words truly motivate our entire team to continue delivering the exceptional service and quality experience that makes Home2 Suites special. We'd be honored to welcome you back on your next visit to the Phoenix Glendale area!Warm Regards,Guest Experience TeamHome2 Suites By Hilton
4.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Dear Jose,Thank you for the excellent rating! We're delighted you enjoyed your stay with us at Home2 Suites By Hilton Phoenix Glendale-Westgate.We appreciate you choosing us and hope to welcome you back soon for another great experience.Warm Regards,Guest Experience TeamHome2 Suites By Hilton
4.0分
其他
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Quick one night pit stop on our road trip. Hotel was clean and quiet. Pillows were too soft/floppy and didn’t offer very much support. It was a decent stay and we would stay again in the future.
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酒店回复: Dear Rebecca,Thank you so much for choosing us as your road trip pit stop! We're really glad to hear you found the hotel clean and quiet, which we know is essential for a good night's rest during your travels.We appreciate your feedback about the pillows. We're always looking at ways to enhance our guests' comfort, and your comments help us understand what matters most to our guests. We're so pleased that overall you had a decent stay with us.It would be wonderful to welcome you back on your next road trip through the area. Safe travels, and we hope to see you again soon!Warm Regards,Guest Experience TeamHome2 Suites By Hilton
5.0分
其他
Clean room. Everything is in walking distance. Only downside is walls are thin and you can hear the late night guests
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酒店回复: Dear Kasey,Thank you so much for the perfect rating! We're thrilled you enjoyed your stay with us and found your room clean and comfortable. It's wonderful to hear you appreciated our convenient location with everything within walking distance.We understand room comfort is important for a restful experience, and we appreciate you sharing your feedback. We're continuously working to ensure all our guests enjoy a peaceful stay.We'd be delighted to welcome you back on your next visit to the Glendale area and look forward to hosting you again soon.Warm Regards,Guest Experience TeamHome2 Suites By Hilton
5.0分
其他
All amenities are available. Love the area. Within walking distance to food, shopping, and entertainment.
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酒店回复: Dear Debra,Thank you so much for the perfect rating! We're thrilled you enjoyed all our amenities and found our location so convenient. It's wonderful to hear you loved the area and appreciated being within walking distance to dining, shopping, and entertainment options. The Westgate district really does offer the best of Glendale right at your doorstep.We're so glad everything came together to make your stay enjoyable. Your kind words mean a lot to our entire team, and we're delighted we could provide you with such a great experience.We'd be thrilled to welcome you back on your next visit to the Phoenix area!Warm Regards,Guest Experience TeamHome2 Suites By Hilton
3.0分
情侣出游
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The hotel itself was fine, but it was frustrating that there often wasn’t anyone at the front desk when I needed assistance. It made check-ins and simple questions take longer than they should
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酒店回复: Dear Juan,Thank you for taking the time to share your experience with us at Home2 Suites By Hilton Phoenix Glendale-Westgate.We're glad to hear you found the hotel itself to be fine during your stay. We truly appreciate your feedback about front desk availability, as ensuring our guests receive prompt assistance is incredibly important to us. Your comments help us focus on areas where we can enhance our service delivery.We're committed to providing all our guests with efficient check-ins and readily available support whenever needed. Your experience wasn't what we strive for, and we take your feedback seriously as we work to continuously improve our guest services.We hope to have the opportunity to provide you with a better experience on your next visit and show you the level of attentive service that defines our commitment to guest satisfaction.Warm Regards,Guest Experience TeamHome2 Suites By Hilton
5.0分
家庭亲子
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First time staying
It was homey, relaxing, very convenient for shopping and dining within walking distance
Staff was very nice and easy to check in/out with no problems
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酒店回复: Dear Ashley,Thank you so much for the fantastic review and perfect rating! We're absolutely delighted that your first stay with Home2 Suites By Hilton Phoenix Glendale-Westgate was such a wonderful experience.We're thrilled you found our suites homey and relaxing, and that you appreciated the convenience of having great shopping and dining options right within walking distance. It's wonderful to hear that our team provided you with friendly service and made your check-in and check-out process smooth and hassle-free.Your kind words about our staff and location mean so much to us, and we're so glad we could make your first visit memorable. We'd be delighted to welcome you back on your next trip to the Phoenix area!Warm Regards,Guest Experience TeamHome2 Suites By Hilton
员工服务很棒
床不太舒服,毯子质量也不好。不过前台员工很友好。房间很干净也很安静。
干净整洁,非常适合商务住宿
干净整洁,非常适合商务住宿
索取收据
位置极佳!早餐不错,房间干净宽敞!
好的
Quick one night pit stop on our road trip. Hotel was clean and quiet. Pillows were too soft/floppy and didn’t offer very much support. It was a decent stay and we would stay again in the future.
Clean room. Everything is in walking distance. Only downside is walls are thin and you can hear the late night guests
All amenities are available. Love the area. Within walking distance to food, shopping, and entertainment.
The hotel itself was fine, but it was frustrating that there often wasn’t anyone at the front desk when I needed assistance. It made check-ins and simple questions take longer than they should
First time staying
It was homey, relaxing, very convenient for shopping and dining within walking distance
Staff was very nice and easy to check in/out with no problems