酒店回复: Dear Jose,Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We take comments like yours seriously and would appreciate more details so we can address any specific concerns. We work to improve our service and overall guest experience.Sincerely, Hotel Manager
4.0分
其他
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Basic place to stop
Basic accomodations. Location needs some sprucing up. Breakfast is basic as well. Waffles, toast, yogurt; no meats. Room AC slightly loud but working.
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酒店回复: Dear Michael,Thank you for sharing your experience. We are glad you found the accommodations comfortable and the air conditioning functional. It is also nice to know you enjoyed the breakfast items offered. We have noted your suggestions regarding the property’s appearance and breakfast variety for review with our management team. Your input helps us continue improving and ensuring a better experience for all guests in the future.Sincerely, Hotel Manager
3.0分
其他
We went to take a shower and the water was like warm at best. The breakfast was below par as well. We expected a better choice of breakfast foods.
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酒店回复: Dear Guest,We regret the inconvenience caused during your stay. Your feedback regarding the shower temperature and breakfast variety has been noted and shared with our maintenance and kitchen teams for immediate review. We value your comments as they help us improve our services and enhance the overall guest experience for future visits.Sincerely, Hotel Manager
5.0分
家庭亲子
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It's hard to find a fault with this property for the value. However, two items would make this hotel perfect. First, we were forced to sit in the lobby for 30 minutes with our luggage and loaded luggage cart because the front desk staff said the manager won't allow him to check guests in more than 15 minutes before check-in time of 3 o'clock pm even though the room was ready. Second, breakfast was all sugar and carbohydrate. You could get a sausage, egg and cheese breakfast sandwich, but you have to pay $3.50 for it.
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酒店回复: Dear Lance,We are delighted that you found our property to be a great value and appreciate your kind words. We have noted your concerns regarding early check-in flexibility and breakfast variety and will review them with management to enhance guest satisfaction. Your feedback helps us refine our services, and we look forward to welcoming you back for an even more enjoyable stay.Sincerely, Hotel Manager
2.0分
其他
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I'm giving only 2 stars because of one serious issue and that was because at 6:30 a.m. there was not any hot water for a shower. The room was clean, the bed o.k., the t.v. was small but adequate. The freezer portion of the fridge was frosted completely enclosed. But yet no hot shower at 6:30 a.m. I always stay at Choice Hotels because they offer hot breakfast but this hotel's idea of hot breakfast is a waffle maker.
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酒店回复: Dear Guest,We appreciate your feedback and apologize for the inconvenience with the hot water and breakfast selection. Your comments will be shared with our team to ensure these issues are addressed and improvements are made for future guests.Sincerely, Hotel Manager
1.0分
家庭亲子
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There are other accommodations in the area and I would definitely try those before I would stay at this place. Common areas smelled bad. Room was damp and had multiple damaged walls. Shower and tub had a peeling coating. Needs a drastic remodeling.
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酒店回复: Dear Gary,We appreciate your feedback and regret the inconvenience caused during your stay. While we are glad you shared your observations, we have noted your comments regarding odor, room condition, and bathroom maintenance. Our housekeeping and maintenance teams have been informed to evaluate and address these areas promptly. Your input is valuable in helping us plan upcoming renovations and enhance guest comfort for future stays.Sincerely, Hotel Manager
1.0分
其他
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They require a $250 CASH deposit if you live within 70 miles of their location. We did not end up staying and had already paid for the nights stay. So we lost our money
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酒店回复: Dear Michael,We regret to hear that the deposit policy caused frustration during your visit. Our goal is to provide clarity on all requirements at the time of booking, and your feedback highlights the importance of ensuring this information is clearly communicated. We will review how this is presented so guests feel fully informed before arrival. Your comments are valuable as we work to improve guest confidence and overall satisfaction.Sincerely, Hotel Manager
3.0分
其他
Check in was great. Room was clean. No hot water, water was lukewarm and a bar of soap was left open. Conten
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酒店回复: Dear Burch,Thank you for sharing your experience. We are pleased to know that your check in went smoothly and that you found the room clean. Your comments about the water temperature and amenities have been noted, and we will work on improving these details to provide a more comfortable stay next time.Sincerely, Hotel Manager
5.0分
商务出差
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Great stay.
Friendly staff, comfortable bed, clean room, quiet, good value for my money. Continental breakfast was good. Close to where I had to go for my training. Will definitely stay here again when I am in town.
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酒店回复: Dear Paula,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed a great stay with us and appreciated our friendly staff, comfortable bed, and clean, quiet room. It is also great to know you found good value, enjoyed the continental breakfast, and our location suited your training needs. Knowing you plan to return on your next visit is the best compliment we can receive. We look forward to welcoming you back and making your future stays just as enjoyable.Sincerely, Hotel Manager
2.0分
其他
Room they gave us first was dirty. Air conditioning not on in new room. Very hot. Cobwebs hanging above bed. Bathroom in disrepair. Very disappointing
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酒店回复: Dear Cassandra,We are concerned to learn about the issues you encountered with the initial room, the air conditioning, and the overall condition of the space. Your observations about cleanliness and maintenance will be addressed with urgency through our housekeeping and maintenance teams. Providing a comfortable and well-kept environment is essential, and your feedback will help us strengthen our standards. We appreciate your comments and will work to improve the guest experience moving forward.Sincerely, Hotel Manager
很粗心
Basic place to stop
Basic accomodations. Location needs some sprucing up. Breakfast is basic as well. Waffles, toast, yogurt; no meats. Room AC slightly loud but working.
We went to take a shower and the water was like warm at best. The breakfast was below par as well. We expected a better choice of breakfast foods.
It's hard to find a fault with this property for the value. However, two items would make this hotel perfect. First, we were forced to sit in the lobby for 30 minutes with our luggage and loaded luggage cart because the front desk staff said the manager won't allow him to check guests in more than 15 minutes before check-in time of 3 o'clock pm even though the room was ready. Second, breakfast was all sugar and carbohydrate. You could get a sausage, egg and cheese breakfast sandwich, but you have to pay $3.50 for it.
I'm giving only 2 stars because of one serious issue and that was because at 6:30 a.m. there was not any hot water for a shower. The room was clean, the bed o.k., the t.v. was small but adequate. The freezer portion of the fridge was frosted completely enclosed. But yet no hot shower at 6:30 a.m. I always stay at Choice Hotels because they offer hot breakfast but this hotel's idea of hot breakfast is a waffle maker.
There are other accommodations in the area and I would definitely try those before I would stay at this place. Common areas smelled bad. Room was damp and had multiple damaged walls. Shower and tub had a peeling coating. Needs a drastic remodeling.
They require a $250 CASH deposit if you live within 70 miles of their location. We did not end up staying and had already paid for the nights stay. So we lost our money
Check in was great. Room was clean. No hot water, water was lukewarm and a bar of soap was left open. Conten
Great stay.
Friendly staff, comfortable bed, clean room, quiet, good value for my money. Continental breakfast was good. Close to where I had to go for my training. Will definitely stay here again when I am in town.
Room they gave us first was dirty. Air conditioning not on in new room. Very hot. Cobwebs hanging above bed. Bathroom in disrepair. Very disappointing