Hot tub was great. However umbrella fell in the hot tub and was there for over an hour. We told the receptionist. When we went up to our room.
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酒店回复: Thank you for sharing a review about your stay! We hope to have the opportunity to better serve you again in the future.
1.0分
情侣出游
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The room i reserved wasn't available. I wasn't made aware of this until I got in to the room and complained. I still don't know if the room rate will be adjusted.
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酒店回复: Thank you for sharing a review about your stay! We hope to have the opportunity to better serve you again in the future.
1.0分
其他
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The room had a terrible onion smell but otherwise looked good. They gave us a new room, but the shower was tiny and uncomfortable. We were woken up at 3 am to fire alarms and people running down the halls. never could figure out what was going on but the alarms finally stopped after what seemed like 20 minutes. Very unhappy with the over all stay
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酒店回复: Thank you for sharing a review about your stay! We fully understand how disruptive and unsettling it is to be woken during the night, and I regret that this impacted your experience. We hope to have the opportunity to better serve you in the future.
2.0分
其他
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UNSAFE & POORLY TRAINED STAFF
Fire alarm goes off between 5-530 am. No one at front desk. Never showed up. We checked open offices and called 911. Front desk person NEVER showed up. Finally firemen said ok to return to rooms. In the morning front desk said he was checking the building and did not consider all the people. Door from park of the building locked to exit. After banging on door someone opened so we could exit the building.
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酒店回复: Thank you for sharing a review about your stay! We fully understand how disruptive and unsettling it is to be woken during the night, and I regret that this impacted your experience. We hope to have the opportunity to better serve you in the future.
一家非常棒的酒店，地理位置优越，员工也很友好。
房间又大又漂亮，装修也很现代化。
停车位充足。
房间非常漂亮、干净，而且很新。唯一有点问题的是淋浴间的护发素空了，还有就是泳池水不小心喝到嘴里味道很奇怪。泳池区不算很大，但每次使用的人也不多。所有设施都非常干净。大堂和户外有很多座位。退房时间比我们考虑的其他酒店要晚一些，这也是我们选择这里的原因之一。我们住得很愉快，下次还会毫不犹豫地选择这里。
酒店早餐太差, 服务也一般，第一天忘了给小费，房间都没有打扫，周边吃饭也不方便，总之性价比确实不算高。
总体不错，是地板，不是地毯
这家酒店绝对不会让你失望。
地理位置优越，对面就是沃尔玛，步行即可到达附近几家餐厅。
入住退房流程顺畅。房内提供自助洗衣机。
Relaxed trip
Hot tub was great. However umbrella fell in the hot tub and was there for over an hour. We told the receptionist. When we went up to our room.
The room i reserved wasn't available. I wasn't made aware of this until I got in to the room and complained. I still don't know if the room rate will be adjusted.
The room had a terrible onion smell but otherwise looked good. They gave us a new room, but the shower was tiny and uncomfortable. We were woken up at 3 am to fire alarms and people running down the halls. never could figure out what was going on but the alarms finally stopped after what seemed like 20 minutes. Very unhappy with the over all stay
UNSAFE & POORLY TRAINED STAFF
Fire alarm goes off between 5-530 am. No one at front desk. Never showed up. We checked open offices and called 911. Front desk person NEVER showed up. Finally firemen said ok to return to rooms. In the morning front desk said he was checking the building and did not consider all the people. Door from park of the building locked to exit. After banging on door someone opened so we could exit the building.