酒店回复: Thank you for the review, Rodger. I apologize that your stay was not up to our standards with the room not being ready and staff interactions. We want all our guests to have a great stay when they are here. We are glad to hear that you did find the hotel and room to be nice. We hope you will give us another chance to show our great hospitality then next time you are in Pittsburg.
酒店回复: Jason, thank you for the great review. We are glad you enjoyed your stay and our friendly staff. We hope to see you again at the Hampton Inn and Suites Pittsburg Kansas Crossing ******.
5.0分
家庭亲子
Everything about the hotel was perfect. Was in town for a class reunion and lunch at the restraunt was perfect.
3.0分
商务出差
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There were not enough handicap spaces to park. My mom is handicapped.
The bed was very uncomfortable and it sunk pretty deep.
There were a few ants along the wall outside the room in the hallway.
The pool was out of order.
The mattress had a red stain on it. We couldn’t tell if it was blood or wine but it was concerning.
Also there was no extra toilet paper in the room.
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酒店回复: Melody, thank you for the review. We are sorry to hear that your stay was not great. We want all our guest to have an excellent experience with us. We hope you will give us another chance in the future to show the great service that we strive for.
5.0分
家庭亲子
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The staff was exceptionally nice . Very helpful. The best hotel I have stayed at in a very long time. Rooms were clean. Breakfast was delicious. And the gift bags were very nice. Thanks
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酒店回复: Rebecca, thank you for your 10 out of 10 review! We are so glad you enjoyed our great staff, clean rooms, and delicious breakfast. We hope to see you again soon at the Hampton Inn and Suites Pittsburg Kansas Crossing.
2.0分
其他
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Went to check in at 630 and room was not ready. The gentleman At front desk was very apologetic but we waited for over an hour for room to be ready with no compensation.
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酒店回复: Brooke, thank you for the review. We apologize for the inconvenience of your room not being ready at check-in time. We hope you will give us another chance the next time you are in the Pittsburg area.
4.0分
家庭亲子
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The best hotel in Pittsburg. Friendly staff, clean facility, property and rooms. Comfy beds. Decent breakfast - what you would expect - however, there was limited seating and we had to wait a bit to eat breakfast so we could find a seat. It was PSU homecoming, so they were very busy.
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酒店回复: Thank you for the nice review, Laura. We are so glad to hear you enjoyed our friendly staff, clean property and rooms, and comfortable beds. We hope to see you again at the Hampton Inn and Suites Pittsburg Kansas Crossing the next time you are in the Pittsburg area.
5.0分
情侣出游
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The room was very nice and clean. It was much larger than expected. The free breakfast with the stay was better than most hotels. We didn’t like we had to wait exactly for check in without front desk checking to see if one was available, it was only an hour early. We understand rules but they could have checked. No big deal really. We enjoyed our time at the Kansas Crossing and our overall experience with the hotel was very good.
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酒店回复: Thank you for the 10 out of 10 rating. I'm sorry that early check-in was not available for your stay. We hope to see you again at the Hampton Inn and Suites Pittsburg Kansas Crossing.
4.0分
其他
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I got a room for my kids for my son’s birthday. The pool and hot tub were out of service which is my son’s favorite part and I didn’t see anything about it when I reserved the
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酒店回复: Jayden, thank you for the review. I apologize that our pool renovations caused issues with your stay. We hope you can come back soon and enjoy the pool now that it is back open.
我5点半到酒店，房间还没准备好。入住时间是4点……前台明显很粗鲁，根本不在乎。好几个人的房间都没准备好。经理人很好，但对房间还没准备好这件事不以为然。酒店不错，房间也不错，而且很干净。我预订时还优惠了40美元。
半夜火警响了，前台却不回答是否真的发生了火灾，这让我很不开心。他们撒谎说这是凌晨 1 点到 3 点之间的“测试”，但没有人会做这样的“测试”，尤其是如果住客有心脏问题的话。从法律上讲，酒店必须告知所有住客将进行测试。我们之前曾表示，由于酒店撒谎，我们不会在那里住满剩余的已付房费，但第二天退房时才发现真相，原来是孩子们在一家应该禁止吸烟的酒店里吸电子烟。我个人希望我们不会再住在那里，如果不得不再住，我们希望夜班员工没有这样欺骗我们。这是我们遇到过的最不体贴的员工。
这真是一块隐藏的宝地，有很多好玩的地方。工作人员总是热情友好，乐于助人，即使是新手，**也总是乐于助人。我已经在这里住过几次了，以后还会再来。
Everything about the hotel was perfect. Was in town for a class reunion and lunch at the restraunt was perfect.
There were not enough handicap spaces to park. My mom is handicapped.
The bed was very uncomfortable and it sunk pretty deep.
There were a few ants along the wall outside the room in the hallway.
The pool was out of order.
The mattress had a red stain on it. We couldn’t tell if it was blood or wine but it was concerning.
Also there was no extra toilet paper in the room.
The staff was exceptionally nice . Very helpful. The best hotel I have stayed at in a very long time. Rooms were clean. Breakfast was delicious. And the gift bags were very nice. Thanks
Went to check in at 630 and room was not ready. The gentleman At front desk was very apologetic but we waited for over an hour for room to be ready with no compensation.
The best hotel in Pittsburg. Friendly staff, clean facility, property and rooms. Comfy beds. Decent breakfast - what you would expect - however, there was limited seating and we had to wait a bit to eat breakfast so we could find a seat. It was PSU homecoming, so they were very busy.
The room was very nice and clean. It was much larger than expected. The free breakfast with the stay was better than most hotels. We didn’t like we had to wait exactly for check in without front desk checking to see if one was available, it was only an hour early. We understand rules but they could have checked. No big deal really. We enjoyed our time at the Kansas Crossing and our overall experience with the hotel was very good.
I got a room for my kids for my son’s birthday. The pool and hot tub were out of service which is my son’s favorite part and I didn’t see anything about it when I reserved the