酒店回复: Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you in near future.Sincerely,General Manager
4.0分
商务出差
原文
翻译提供方：Google
I35 很吵，我房间的烟雾探测器断了。房间里没有咖啡机
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酒店回复: Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager
4.0分
其他
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room was clean and had no lingering odors. did find the a/c unit would blow dry flakes out periodically (notified staff at check out and they were going to check it out). staff was very friendly and approachable.
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酒店回复: We are so happy that you had great experience. Thank you so much for staying at our hotel.
5.0分
情侣出游
The staff was wonderful! I wish the breakfast had offer more diabetic/low carb options. Over all it was a great stay!
酒店回复: thank you!
5.0分
其他
Convenient and clean hotel.
Pretty affordable hotel to spend the night on our way to Dallas. Staff were friendly and made us feel welcome.
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酒店回复: We are so happy to know that you had great time and experience staying at our hotel.
5.0分
其他
Honestly it's about time I found a decent place like this and this was definitely worth my money and looking forward to staying again here pretty soon
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酒店回复: We are so happy to know that you had great time staying at our hotel and had great experience. We would love to see you again in future.
5.0分
商务出差
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Very friendly staff, clean property and relatively quiet considering its close proximity to 35. Fast food options conveniently close. My stay was Sunday-Friday for work and it was a very good experience.
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酒店回复: We are so happy to know that you had great time staying at our hotel and had great experience. We would love to see you again in future.
2.0分
商务出差
There were cockroaches in the room and holes in the wall. The sink would not drain properly and the door wouldn't shut all the way unless I locked it.
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酒店回复: We are so sorry for all the inconvenience. We will address it immediately.
1.0分
家庭亲子
Rooms where poor in cleanliness, getting a hold of staff was a hard task and room conditions had several physical damages
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酒店回复: we are so sorry to hear that will address that and make sure to address that immediately
早餐很简单，马马虎虎可吃饱；环境一般，公路边，但也不是很吵；客房服务员大概是临时雇员，人很好，但缺乏专业培训；设备设施一般。
前台女士非常友善，真希望酒店也能如此。房间没有打扫，死虫子，墙壁很恶心，墙上到处都是污渍，甚至不敢睡觉。说有游泳池，其实没有游泳池！
I35 很吵，我房间的烟雾探测器断了。房间里没有咖啡机
room was clean and had no lingering odors. did find the a/c unit would blow dry flakes out periodically (notified staff at check out and they were going to check it out). staff was very friendly and approachable.
The staff was wonderful! I wish the breakfast had offer more diabetic/low carb options. Over all it was a great stay!
Convenient and clean hotel.
Pretty affordable hotel to spend the night on our way to Dallas. Staff were friendly and made us feel welcome.
Honestly it's about time I found a decent place like this and this was definitely worth my money and looking forward to staying again here pretty soon
Very friendly staff, clean property and relatively quiet considering its close proximity to 35. Fast food options conveniently close. My stay was Sunday-Friday for work and it was a very good experience.
There were cockroaches in the room and holes in the wall. The sink would not drain properly and the door wouldn't shut all the way unless I locked it.
Rooms where poor in cleanliness, getting a hold of staff was a hard task and room conditions had several physical damages