酒店回复: Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you in near future.Sincerely,General Manager
4.0分
商务出差
原文
翻译提供方：Google
I35 很吵，我房间的烟雾探测器断了。房间里没有咖啡机
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酒店回复: Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager
4.0分
其他
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Room was nice. Shower flooded the floor in bathroom due to bad design. Mattress is rough, you can feel all the springs in it. Other than that it's nice for the price
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酒店回复: We are so sorry for all the inconvenience that you had. We will make sure to work on our cleanliness part.
1.0分
其他
Horrible experience. The staff is terrible. Especially the owner. DONT WASTE YOUR MONEY!
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酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. However, we do want to clarify that during your stay, a bathtub was accidentally left running, which caused significant flooding to multiple rooms below and required extensive repairs to walls, flooring, and electrical systems. Our team responded immediately to ensure everyone’s safety and to prevent a potential fire hazard.While we always aim to provide a comfortable and welcoming environment for all guests, we also have to ensure that our property remains safe and functional. We appreciate your understanding of the serious impact such incidents can have on both the hotel and future guests.We wish you well in your future travels.
5.0分
情侣出游
The staff was wonderful! I wish the breakfast had offer more diabetic/low carb options. Over all it was a great stay!
酒店回复: thank you!
5.0分
其他
Convenient and clean hotel.
Pretty affordable hotel to spend the night on our way to Dallas. Staff were friendly and made us feel welcome.
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酒店回复: We are so happy to know that you had great time and experience staying at our hotel.
早餐很简单，马马虎虎可吃饱；环境一般，公路边，但也不是很吵；客房服务员大概是临时雇员，人很好，但缺乏专业培训；设备设施一般。
房子外观看起来非常破旧不堪。里面虽然做了一些简单的翻新，但总体来说，我不推荐这处房源。床单上有污渍，枕头质量也很差。我感觉住在这里很不安全。
房间很干净，没有异味。不过发现空调会时不时地吹出一些干燥的碎屑（退房时告知了工作人员，他们会去检查）。工作人员非常友好热情。
房间干净整洁，设施齐全。员工友善（辛迪和其他员工都是如此），早餐室也很干净。性价比高。地理位置便利，附近就有快餐店。
前台女士非常友善，真希望酒店也能如此。房间没有打扫，死虫子，墙壁很恶心，墙上到处都是污渍，甚至不敢睡觉。说有游泳池，其实没有游泳池！
I35 很吵，我房间的烟雾探测器断了。房间里没有咖啡机
Room was nice. Shower flooded the floor in bathroom due to bad design. Mattress is rough, you can feel all the springs in it. Other than that it's nice for the price
Horrible experience. The staff is terrible. Especially the owner. DONT WASTE YOUR MONEY!
The staff was wonderful! I wish the breakfast had offer more diabetic/low carb options. Over all it was a great stay!
Convenient and clean hotel.
Pretty affordable hotel to spend the night on our way to Dallas. Staff were friendly and made us feel welcome.