酒店回复: Hi Alan,Thank you for your thoughtful feedback! We're thrilled to hear that you enjoyed our excellent service, clean and safe environment, and the convenience of the amenities we provide. We're also glad you found the property well-finished and updated. We do understand your concern about the noise and appreciate your understanding. We're always looking for ways to enhance the guest experience, and your feedback is invaluable in helping us improve. We look forward to welcoming you back for another enjoyable stay!

酒店回复: Hi Brandon,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with the breakfast, water pressure, and pizza experience. This is certainly not the level of service we aim to provide. We will address these concerns with our team to improve for future guests. We appreciate your understanding and hope to offer a much better experience next time.

酒店回复: Hi Kevin,Thank you for the wonderful review! We're so glad to hear that your stay exceeded expectations and that you found the room comfortable and well-maintained. It's great to know the heating and air conditioning worked perfectly for you, and we appreciate your positive feedback on the value and quality. We’ll be sure to pass along your kind words to our team. We look forward to welcoming you back again soon!

酒店回复: Hi Alexis,Thank you for taking the time to provide such a detailed review of your recent stay. We're pleased to hear that you appreciated the cleanliness, comfort, and amenities in the room, as well as the overall property maintenance and security features. However, we deeply apologize for the challenges you experienced, particularly with noise levels, the lack of darkening curtains, and the hot water issue. We understand how these aspects impacted your stay, and we are taking your feedback seriously to address them with our team. We value your insights and hope to have the opportunity to provide you with a more comfortable and enjoyable experience in the future.

酒店回复: Dear Guest,Thank you for your detailed feedback! We’re delighted to hear you enjoyed the check-in experience, our service, the cleanliness of your room, and the thoughtful coffee options provided. However, we sincerely apologize for the loud pipe noises and the lack of hot water in the shower. Your comfort is our priority, and we’ll address these maintenance issues promptly. We hope to have the chance to provide you with a seamless experience during your next stay.

酒店回复: Hi Mariela,We sincerely apologize for the disruption caused by the construction during your stay. We understand how frustrating it can be to be woken up early, especially when you're expecting a restful stay. Your feedback is invaluable, and we will ensure that future guests are informed about any ongoing construction beforehand. We regret any inconvenience this caused and hope to have the opportunity to make it up to you during a future stay.

酒店回复: Dear Guest.Thank you for your feedback! We are glad to hear you had a comfortable stay and enjoyed the bed and breakfast. We hope to welcome you again soon!

酒店回复: Dear Guest,I am glad to hear that you had a great experience! We appreciate your feedback and look forward to welcoming you again soon.

酒店回复: Hi Roberto,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 10-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel we look forward to your return.