酒店回复: Dear Valued Guest, Thank you very much for taking the time to share your positive feedback with us. We are delighted to know that you enjoyed our convenient location, with easy access to the beach, as well as the beautiful views throughout the hotel. It is wonderful to hear that you appreciated the new facilities and found them comfortable during your stay. We are also pleased that breakfast met your expectations, offering a generous variety to start the day. Your mention of the rooftop infinity pool is especially appreciated, as it is designed to create a relaxing and memorable experience for our guests. Comments like yours are truly motivating for our team and encourage us to continue delivering enjoyable stays. We sincerely look forward to welcoming you back again in the future.Warm regards,Benjamin FerryGeneral Manager
4.7分
城景豪华房(2张单人床,带阳台)
情侣出游
设施:很新,有泳池,有阳台,开门就可以看到海,可惜天公不作美。大堂也很有气派。
卫生:很干净,每天都有人来打扫更换用品。
环境:建议购买他们的早餐,真的丰富,还可以节省出去吃东西的时间。
服务:会帮忙拿行李,会帮忙介绍吃的。但是不能延迟退房,导致我们出去吃东西要冲回来收拾行李。
9 / 20
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酒店回复: Dear Valued Guest,Thank you very much for sharing your feedback with us. We are pleased to know that you enjoyed our new facilities, the sea view from your room, the cleanliness, and our rich and varied breakfast. Your kind comments on the service, including luggage assistance and local recommendations, are truly appreciated.We regret the inconvenience caused by the unavailability of a late check-out. During peak season, high occupancy can limit our flexibility, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even more enjoyable stay.Warm regards,Benjamin FerryGeneral Manager
酒店回复: Dear Valued Guest, Thank you very much for taking the time to share such a detailed review of your recent stay with us. We are truly pleased to know that your time at the hotel was memorable and that you felt well cared for throughout your four nights with us. It is always rewarding to hear that our team’s thoughtful touches helped make a special occasion even more meaningful, and your kind feedback has been shared with them as great encouragement. We are glad that the surrounding area and seaside setting added to the enjoyment of your holiday and allowed you to fully relax and unwind. Your comments also motivate us to continue enhancing our facilities and overall guest experience so that every stay feels both comfortable and special. Thank you once again for your trust and recommendation, and we would be delighted to welcome you back on your next visit to Da Nang.Warm regards,Benjamin FerryGeneral Manager
酒店回复: Dear Valued Guest, Thank you for sharing your detailed feedback and for sending the stunning photos from your stay. It is wonderful to hear that you enjoyed the proximity to the beach and the mesmerizing morning sunlight over the sea, and your images beautifully capture the unique charm and serene atmosphere of voco Ma Belle Danang. We are also delighted that you appreciated our stylish decor, panoramic views from the higher floors, and the professionalism of our modern facilities. We sincerely acknowledge your concerns regarding cleanliness and the environmental issue, and we are grateful for your understanding as our team worked to address it. Your thoughtful insights are invaluable as we continue to enhance our guests’ experiences. We hope to welcome you back soon for another memorable stay.Warm regards,Benjamin FerryGeneral Manager
1人觉得有用
5.0分
海景豪华特大床间 - 带阳台
情侣出游
服务:很好 有求必应
环境:五星级酒店
卫生:很干净
设施:一次性用具有待提高 没有一次性拖鞋 客厅没有纸巾盒
早餐:很丰盛 迎合中国 韩国 印度 外国游客口味 就是口味都一般
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酒店回复: Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback with us. We are pleased to know that you found our service responsive, the environment reflective of a five-star standard, and the overall cleanliness of the hotel well maintained. Your positive comments are truly appreciated and will be shared with the team as encouragement for their continued dedication.We also value your constructive remarks regarding our facilities and breakfast experience. Your feedback about the disposable amenities, including slippers and tissue placement in the living room, has been noted and shared with the relevant departments for careful review and improvement. In addition, we appreciate your honest comments on the breakfast flavors, and we will continue working with our culinary team to further refine taste profiles while maintaining a diverse selection that caters to international guests.Thank you once again for your thoughtful insights, which are invaluable in helping us enhance our guest experience. We hope to have the opportunity to welcome you back and provide an even more satisfying stay in the future.Warm regards,Benjamin FerryGeneral Manager
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to know that you enjoyed the rooftop infinity pool and bar, as well as the lively atmosphere created by the DJ in the evening. It is especially pleasing to hear that our family rooms suited your needs and that the Vietnamese pho from room service exceeded your expectations, both in quality and value. Your kind words about the front desk team are truly appreciated and will be shared with them as encouragement for their continued dedication. We are also grateful that you found the overall experience to be good value for money, which is something we consistently strive to deliver. Your feedback is a great motivation for our entire team, and we look forward to welcoming you back for another memorable stay.Warm regards,Benjamin FerryGeneral Manager
酒店回复: Dear Valued Guest, Thank you very much for taking the time to share such a wonderful review with us. We are truly delighted to know that your stay was an enjoyable and memorable one. Our team works closely together to create a welcoming atmosphere where guests can feel relaxed, well cared for, and fully enjoy their surroundings. It is especially encouraging to hear that our efforts in maintaining variety and consistency across our dining experience were appreciated, as this is something our culinary team takes great pride in. Your kind words and strong recommendation mean a great deal to us and serve as a real motivation for our colleagues. We sincerely appreciate your support and look forward to welcoming you back again on your next visit to Da Nang.Warm regards,Benjamin FerryGeneral Manager
点评来源 Trip.com
4.0分
带阳台的单卧室套房,享有海景
家庭亲子
房间很大 适合一家人住 海景很美 房间的露台正对着大海
Rooftop pool 很值得打卡拍照 离市区很近 很放便
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酒店回复: Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We are delighted to know that you found the room comfortable and well suited for your stay, and that the overall environment allowed you to relax and enjoy your time with us. Our team takes great care in creating a pleasant atmosphere where guests can feel at ease while making the most of the surrounding scenery and convenient location. It is always encouraging to hear that our facilities contributed positively to your experience. Your kind comments are truly appreciated and serve as a great motivation for our colleagues. We sincerely hope to have the pleasure of welcoming you back again for another enjoyable and memorable stay.Warm regards,Benjamin FerryGeneral Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your impressions of your recent stay with us. Your detailed feedback is greatly appreciated, as it allows us to better understand our guests’ expectations and continuously refine our services.I regret to hear that you did not feel the overall value of your experience met your expectations. We recognize that room rates, particularly during peak holiday periods, may appear higher, and we are committed to reviewing our pricing to ensure it remains fair and competitive within the Da Nang market.Your observations regarding both the room amenities and the service quality have been noted with genuine care. Although our property is relatively new, we are aware that excellence requires consistent effort, and your feedback will guide us as we work to further enhance both the comfort of our accommodations and the professionalism of our team.Thank you once again for your candid comments. They are truly valuable in helping us improve, and I do hope we will have the opportunity to welcome you back and provide a more satisfying experience in the future.Sincerely,Benjamin FerryGeneral Manager
位置很好,离沙滩很近过个马路就到,景色非常好,设施也很新早餐丰富,品种多样,顶楼的无边泳池拍照特别出片。
设施:很新,有泳池,有阳台,开门就可以看到海,可惜天公不作美。大堂也很有气派。
卫生:很干净,每天都有人来打扫更换用品。
环境:建议购买他们的早餐,真的丰富,还可以节省出去吃东西的时间。
服务:会帮忙拿行李,会帮忙介绍吃的。但是不能延迟退房,导致我们出去吃东西要冲回来收拾行李。
连续住了4晚,酒店干净卫生,服务态度特别好,因为生日酒店还给准备了蛋糕,酒店周围很多饭店跟超市,过马路就是海边,饭后散步夜景很美,让我在这里度过了一个美好的假期有机会在去岘港,我还会选择住在这里,酒店25层的SPA很不错,值得试一下 😁😁😁
店里的装修风格感觉很简约时尚,又带点小特色,很适合📷拍照噢在高层能够通过窗户看到远处,让心情变得更好了
设施:设施还是比较新的,也比较现代,毕竟洲际IHG旗下的,还是比较专业的。
卫生:这一点还是比较困惑的,总体是比较ok的,没什么大问题。但是,中途发生了小插曲,一定程度上带来了不愉快,东南亚的环境问题,但是,酒店也在积极解决,虽然,最后的方案我们没有接受,至少在处理。
环境:距离海滩还是挺近的,海景房确凿无疑呢,早晨起来,碰巧还看到阳光透过云层照射在海面,还是挺漂亮的。但是,不建议住海景房,海浪声还是挺大的,除非,你想听着海浪声入眠。
服务:总体还是在线的,没有拉跨。
服务:很好 有求必应
环境:五星级酒店
卫生:很干净
设施:一次性用具有待提高 没有一次性拖鞋 客厅没有纸巾盒
早餐:很丰盛 迎合中国 韩国 印度 外国游客口味 就是口味都一般
顶楼无边泳池和酒吧很赞,10点半前有DJ打碟,有家庭房,room service的越南河粉fine dining好吃不贵,前台服务好,性价比不错
家庭房孩子很喜欢睡在上铺,卫生很不错,顶楼浴池夜晚的海景蛮美的。酒店位置在海边,周边有好几个超市、洗头店很方便,去市中心grab大约几元钱。
位置在美溪海滩,海景房风景一级棒。早餐选择非常多,很好,特别是每天会有不一样的菜式甜点,这非常难得。服务人员都亲切会主动和客人交流问好。推荐。下次来岘港会再次入住。谢谢。
房间很大 适合一家人住 海景很美 房间的露台正对着大海
Rooftop pool 很值得打卡拍照 离市区很近 很放便
说实话,作为一个含税将近1500一晚的城景房,我觉得性价比不高,酒店之所以卖得好,是因为预定的几乎都是中国人,虽然是新酒店,房间的设施设备质感和质量并不是太好,而且酒店整体的服务感觉也一般般,价格和我在岘港订的其他的度假酒店对比性价比真的不高,而且去海滩也非常不方便,过了马路还要再往前走过100米才有免费的沙滩。