When they say you only get one chance for a first impression, this place missed it or doesn't care. Worst Motel 6 I have ever stayed at. I could have found better accommodations elsewhere for the price I paid! For a Motel 6 I paid more here than a much nicer hotel I stayed in the following night that included a pool, full free breakfast, excellent internet, and extremely clean and welcoming! This place is horrible! The area looks really unsafe and dingy. My car had scratches all over it the next morning. The room looked nice but the bathroom was very outdated and looked like patchwork. There seems to be zero respect by the owners or managers in taking care of the property. Ice machine not working and obviously hasn't been for awhile. I have never encountered a motel that doesn't have at least one ice machine available for guests, and I travel quite regularly. No waste receptacle bins to throw away your take out containers around the corridor of the rooms. I walked the entire property until I found a big dumpster in the back. Absolutely disgusting! The free internet wouldn't connect so I was unable to handle a few important emails. Would not recommend to anyone for a peaceful relaxing night stay. The founder of Motel 6 would be horrified!
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酒店回复: Hi Christie,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. We hope you’ll give us another chance in the future to make it a great stay for you. Jeremy Ward #Team6
1.0分
其他
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BYOTP the room didn’t have enough TP for one night. The tub wouldn’t drain. The room was dirty. No ice available on premises. Multiple poorly patched holes in the walls. Exterior steps were rusted and sagging. I inadvertently reserved at smoking room when we asked if we could switch to a non-smoking room we were told it would cost an additional $50 for the night. Why?! There were only 10 rooms booked in the motel. It’s very obvious that no one cares about this hotel. On the plus side it was a nice big room with two chairs. I’m finding lately that many Motel 6 rooms have no chairs.
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酒店回复: After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.
1.0分
商务出差
Bedbug hotel
Worst place Ive ever rented. Only stayed one out of the four days because the bedbugs were so bad. They won’t return my money.
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酒店回复: After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.
3.0分
其他
The inside of the place was recently renovated and nice, except for the bathroom. Outside condition of property was poor.
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酒店回复: Thank You for your feedback it really help us to improve everyday and give better customer service.
1.0分
家庭亲子
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Deceptive and false information on the app. Clearly a smoking room. Clerk said he didn’t smell it hours earlier. I also requested a king room and he stated that all the kings were up on the second floor. The room key he gave us was on the ground level and had a king.
Clearly didn’t live up to the rating and gets failing marks across all check boxes.
Travelocity claimed that this was the last available king room at this rate. Again description is fraudulent, clerk said he had plenty of rooms… there were only two cars there and he had no control over third party apps.
What a joke. I will not trust Travelocity again.The stay was not possible; we had to pay for a room at a different hotel.
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酒店回复: After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.
3.0分
其他
An older property, that has seen better days but it had a decent price and it was only for one night.
1.0分
其他
The bathroom was filthy and the water was a shade of yellow.
4.0分
其他
Fast check in and recommended 5 or 6 restaurants that were good. Room clean and comfy.
酒店回复: We really appreciate for your feedback.
3.0分
家庭亲子
Good location close to freeway when tired from driving
1.0分
其他
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The rooms were dirty, the bedlinens were dirty. The towels were so stain n filty. I think they were used to clean . I will never, never and thats putting it mildly will stay at a Motel 6. People it's filty. Especially the one at Brinkley Ar. On I 40. Don't stay there worse. Hey I now believe u get what u pay for.
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酒店回复: Hi Sylvia,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
Worst Motel 6 Experience - Will Never Stay Again
When they say you only get one chance for a first impression, this place missed it or doesn't care. Worst Motel 6 I have ever stayed at. I could have found better accommodations elsewhere for the price I paid! For a Motel 6 I paid more here than a much nicer hotel I stayed in the following night that included a pool, full free breakfast, excellent internet, and extremely clean and welcoming! This place is horrible! The area looks really unsafe and dingy. My car had scratches all over it the next morning. The room looked nice but the bathroom was very outdated and looked like patchwork. There seems to be zero respect by the owners or managers in taking care of the property. Ice machine not working and obviously hasn't been for awhile. I have never encountered a motel that doesn't have at least one ice machine available for guests, and I travel quite regularly. No waste receptacle bins to throw away your take out containers around the corridor of the rooms. I walked the entire property until I found a big dumpster in the back. Absolutely disgusting! The free internet wouldn't connect so I was unable to handle a few important emails. Would not recommend to anyone for a peaceful relaxing night stay. The founder of Motel 6 would be horrified!
BYOTP the room didn’t have enough TP for one night. The tub wouldn’t drain. The room was dirty. No ice available on premises. Multiple poorly patched holes in the walls. Exterior steps were rusted and sagging. I inadvertently reserved at smoking room when we asked if we could switch to a non-smoking room we were told it would cost an additional $50 for the night. Why?! There were only 10 rooms booked in the motel. It’s very obvious that no one cares about this hotel. On the plus side it was a nice big room with two chairs. I’m finding lately that many Motel 6 rooms have no chairs.
Bedbug hotel
Worst place Ive ever rented. Only stayed one out of the four days because the bedbugs were so bad. They won’t return my money.
The inside of the place was recently renovated and nice, except for the bathroom. Outside condition of property was poor.
Deceptive and false information on the app. Clearly a smoking room. Clerk said he didn’t smell it hours earlier. I also requested a king room and he stated that all the kings were up on the second floor. The room key he gave us was on the ground level and had a king.
Clearly didn’t live up to the rating and gets failing marks across all check boxes.
Travelocity claimed that this was the last available king room at this rate. Again description is fraudulent, clerk said he had plenty of rooms… there were only two cars there and he had no control over third party apps.
What a joke. I will not trust Travelocity again.The stay was not possible; we had to pay for a room at a different hotel.
An older property, that has seen better days but it had a decent price and it was only for one night.
The bathroom was filthy and the water was a shade of yellow.
Fast check in and recommended 5 or 6 restaurants that were good. Room clean and comfy.
Good location close to freeway when tired from driving
The rooms were dirty, the bedlinens were dirty. The towels were so stain n filty. I think they were used to clean . I will never, never and thats putting it mildly will stay at a Motel 6. People it's filty. Especially the one at Brinkley Ar. On I 40. Don't stay there worse. Hey I now believe u get what u pay for.