酒店回复: Dear Mike, Thank you so much for your fantastic review! We’re thrilled you had such a positive experience at our hotel. We’re delighted that we could provide you with a memorable stay. We look forward to welcoming you back for another great experience soon!
4.0分
商务出差
Hotplate
Staff was friendly and the room was comfortable with a lot of space. The built-in hotplate was convenient and came in handy.
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酒店回复: Thank you so much for your kind feedback! We’re glad to hear you enjoyed your stay and found the room spacious and comfortable. It’s great to know the hotplate added some extra convenience for you.
1.0分
其他
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couldnt get out of Gilliam mb we were trapped by the fire and told we was going to Thompson once the bus was allowed threw but that never happened and i wasnt able to check into my rooms
4.0分
商务出差
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Overall pretty good.
Property outside the hotel was not clean. There was garbage everywhere. Not sure that’s the hotel’s fault.
Couple small things. I am diabetic and the breakfast has no protein. Only cereals, muffins, and bread. Nor anything hot. I went elsewhere for breakfast every morning.
No 24 hour coffee machine. While they do have a Keurig in the room, it has powdered creamer. Every hotel I have stayed in over the last few years has a 24 hour coffee machine.
But my room was good, very clean. Internet was good, as I was working from my room also. Quiet.
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酒店回复: Dear Brian,Thank you for your feedback. We're glad you enjoyed the clean, quiet room and reliable internet. We appreciate your suggestions about the breakfast and coffee options—especially the need for more protein and 24-hour availability—and will consider them as we look to improve.We also apologize for the litter outside the hotel. While some areas are beyond our control, we’re working to keep our surroundings cleaner.We hope to welcome you again for an even better stay.Kind regards,
5.0分
商务出差
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Stay in Thompson
The check in was quick and they allowed me to check in early after a long trip. The staff was very friendly and the room was awesome. It was very convenient.
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酒店回复: Hi Wendy,Thank you so much for your wonderful review and for choosing to stay with us in Thompson! We're thrilled to hear that you had such a positive experience—from the quick check-in to the friendly staff and the comfort of your room. It’s always our goal to make our guests feel welcome and relaxed, especially after a long journey.We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future!Kind regards,
3.0分
其他
Not alone
Booked our room in the middle of the night. We were asleep when someone else walked in.
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酒店回复: Hi Jesse,We are truly sorry for the disruption you experienced during your stay and the inconvenience it caused.At the time your check-in was being processed, our system was going through an update, which disrupted the registration. As a result, your room did not reflect as occupied in our system and was mistakenly reassigned to another guest later that night.We understand how unsettling this must have been, and we are deeply sorry. This is not the experience we want for any of our guests. Your comfort and peace of mind mean a great deal to us, and we’re taking steps to ensure this doesn’t happen again.We genuinely appreciate your understanding, and we hope to have the opportunity to welcome you again in much better circumstances, so we can provide you with the smooth, restful experience you deserve.
5.0分
商务出差
Sage, quiet & comfortable
Thos stay was great. I slept well, it was quiet, safe and comfortable.
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酒店回复: Hi Nadine, "Thank you for your kind review! We’re so glad to hear you had a peaceful and comfortable stay. It’s great that you felt safe and rested. We hope to welcome you back soon for another relaxing experience!"
3.0分
其他
They send you a link to check in, and you do, and you still go through the same motions again when you arrive. Stop sending the check in emails.
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酒店回复: Dear Ryan,Thank you for your feedback! We appreciate you taking the time to share your experience. Our online check-in is designed to make arrival smoother, but we understand that repeating some steps upon arrival can be frustrating. We’re always looking for ways to improve, and we’ll review our check-in process to ensure it’s as seamless as possible.We value your input and hope to welcome you back for an even better experience in the future!Best regards,
酒店很干净，服务也很棒，但如果能改进一下免费早餐就更好了。除此之外，住宿体验非常棒，也很舒适。
员工很友好
没有肥皂。
Hotplate
Staff was friendly and the room was comfortable with a lot of space. The built-in hotplate was convenient and came in handy.
couldnt get out of Gilliam mb we were trapped by the fire and told we was going to Thompson once the bus was allowed threw but that never happened and i wasnt able to check into my rooms
Overall pretty good.
Property outside the hotel was not clean. There was garbage everywhere. Not sure that’s the hotel’s fault.
Couple small things. I am diabetic and the breakfast has no protein. Only cereals, muffins, and bread. Nor anything hot. I went elsewhere for breakfast every morning.
No 24 hour coffee machine. While they do have a Keurig in the room, it has powdered creamer. Every hotel I have stayed in over the last few years has a 24 hour coffee machine.
But my room was good, very clean. Internet was good, as I was working from my room also. Quiet.
Stay in Thompson
The check in was quick and they allowed me to check in early after a long trip. The staff was very friendly and the room was awesome. It was very convenient.
Not alone
Booked our room in the middle of the night. We were asleep when someone else walked in.
Sage, quiet & comfortable
Thos stay was great. I slept well, it was quiet, safe and comfortable.
They send you a link to check in, and you do, and you still go through the same motions again when you arrive. Stop sending the check in emails.