We stay here twice a year and the majority of the staff are wonderful (including Thomica, Meisha, Jada &: GMgr Zandra
4.0分
其他
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Good basic airport hotel near plenty of shops and outlet mall. Bus to Savanna near by - however bus station was poor - use an Uber / drive.
Room was fine and spacious. Couple of food outlets a walkable distance.
5.0分
情侣出游
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The staff I can’t say enough about the staff they are simply the best. The room was clean it was my husband birthday and I was able to decorate the room it has everything I needed to cook a candlelight dinner. I will be back also congratulations to Mrs Ayesha front desk on her marriage I wish you nothing more than happiness we love the whole staff, love the Thompson’s room 125
1.0分
其他
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TERRIBLE PLACE !!
Had to switch rooms 3 times because they were dirty . The rooms had a terrible smell to them and my elderly grandma had a hard time getting comfortable
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酒店回复: Thank you for your feedback. We're very sorry to hear about the condition of your rooms and the discomfort your grandmother experienced. This is not the standard we aim to provide, and we’re addressing these concerns with our team. We appreciate you bringing this to our attention and hope to have the chance to make it right.
5.0分
情侣出游
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We always get the king one bedroom sweet and it's fabulous. Very spacious all the essentials including refrigerator, two-burner elements for stove, garbage disposal, they take your trash right from outside your door. The southern hospitality is fabulous. Everyone at that hotel is wonderful! We've been there now twice and one other time in the area.
3.0分
其他
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The overall experience was great, just was a little disappointed in the cleanliness of the floor in the kitchenette area. The floor was in real need of sweeping. Everything else was great.
2.0分
其他
Mold was growing in the bathroom. Also, the room I reserved was advertised as sleeping 6 but there was only one bed and one sofa bed.
4.0分
其他
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The carpet was clean and vacuumed, but it was stained in a few places and could use replacing. Someone with muscles of steel shut off the shower because it had a tendency to drip. I finally managed to wrestle it free, but perhaps management might want to let maintenance look at it. The office style chair was comfortable enough, but its wheels had seen better days. Perhaps they could be lubricated? It was not the hotel's fault that it rained, but the drops hit something that may have been metallic near my room at 2 a.m. and I awoke to what sounded like someone playing drums. The staff members I met were cheerful and amiable people, and they were very helpful in directions, etc. The bed was quite comfortable. A laminated card with TV channel listings would be helpful if looking for a specific one. No ice maker in the hotel, but there was a full sized refrigerator in the room, and I used its ice maker to get ice cubes.
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酒店回复: Dear James,Thank you for taking the time to share your detailed feedback with us! I’m glad to hear that you found our staff cheerful and helpful, and that you enjoyed the comfort of the bed.I appreciate your observations regarding the carpet and the shower. We take guest feedback seriously, and I will be sure to pass your comments along to our maintenance team for further evaluation. Your suggestion about lubricating the chair wheels is also noted, and we will look into that as well.I apologize for the noise disturbance you experienced during the rain; that must have been quite unsettling. We strive to provide a peaceful environment for our guests, and I appreciate your understanding in this matter.Thank you for your suggestion about providing laminated TV channel listings; we will consider this for future improvements. I’m also glad to hear that you were able to make use of the refrigerator for ice.Your feedback is invaluable in helping us enhance our guest experience, and we hope to welcome you back for an even better stay in the future!Best regards,
5.0分
其他
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Check in was smooth and efficient. A printed out channel guide would be nice for the TV. The carpet was vacuumed and clean, but it did have spots and seemed to be a tiny bit worn in some places. I have no idea what was outside my window when the rain started on the night of my stay, but it fell hard on maybe a metal housing (?) and sounded as if someone was playing the drums outside my window. The rain you can't help, but what it falls on, yes, you can.
房间干净,厨房不错。
We stay here twice a year and the majority of the staff are wonderful (including Thomica, Meisha, Jada &: GMgr Zandra
Good basic airport hotel near plenty of shops and outlet mall. Bus to Savanna near by - however bus station was poor - use an Uber / drive.
Room was fine and spacious. Couple of food outlets a walkable distance.
The staff I can’t say enough about the staff they are simply the best. The room was clean it was my husband birthday and I was able to decorate the room it has everything I needed to cook a candlelight dinner. I will be back also congratulations to Mrs Ayesha front desk on her marriage I wish you nothing more than happiness we love the whole staff, love the Thompson’s room 125
TERRIBLE PLACE !!
Had to switch rooms 3 times because they were dirty . The rooms had a terrible smell to them and my elderly grandma had a hard time getting comfortable
We always get the king one bedroom sweet and it's fabulous. Very spacious all the essentials including refrigerator, two-burner elements for stove, garbage disposal, they take your trash right from outside your door. The southern hospitality is fabulous. Everyone at that hotel is wonderful! We've been there now twice and one other time in the area.
The overall experience was great, just was a little disappointed in the cleanliness of the floor in the kitchenette area. The floor was in real need of sweeping. Everything else was great.
Mold was growing in the bathroom. Also, the room I reserved was advertised as sleeping 6 but there was only one bed and one sofa bed.
The carpet was clean and vacuumed, but it was stained in a few places and could use replacing. Someone with muscles of steel shut off the shower because it had a tendency to drip. I finally managed to wrestle it free, but perhaps management might want to let maintenance look at it. The office style chair was comfortable enough, but its wheels had seen better days. Perhaps they could be lubricated? It was not the hotel's fault that it rained, but the drops hit something that may have been metallic near my room at 2 a.m. and I awoke to what sounded like someone playing drums. The staff members I met were cheerful and amiable people, and they were very helpful in directions, etc. The bed was quite comfortable. A laminated card with TV channel listings would be helpful if looking for a specific one. No ice maker in the hotel, but there was a full sized refrigerator in the room, and I used its ice maker to get ice cubes.
Check in was smooth and efficient. A printed out channel guide would be nice for the TV. The carpet was vacuumed and clean, but it did have spots and seemed to be a tiny bit worn in some places. I have no idea what was outside my window when the rain started on the night of my stay, but it fell hard on maybe a metal housing (?) and sounded as if someone was playing the drums outside my window. The rain you can't help, but what it falls on, yes, you can.